Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 944824 | 34369 | 11/3/2022 3:45:37 PM | 11/3/2022 3:46:01 PM | IVR call: statement | Received call for statement for account 10028046 sent message: 28908 | 8 | 2 | 14505 | 79 | ||||||||||||||||||||||||||||||||
| 944787 | 34368 | 11/3/2022 3:16:25 PM | 11/3/2022 3:16:26 PM | IVR call: balance | Received call for balance for account 10087002 undefined | 7 | 2 | 28960 | 78 | ||||||||||||||||||||||||||||||||
| 944785 | 34367 | 11/3/2022 3:16:03 PM | 11/3/2022 3:16:29 PM | IVR call: statement | Received call for statement for account 10422534 sent message: 28907 | 8 | 2 | 27529 | 79 | ||||||||||||||||||||||||||||||||
| 944784 | 34366 | 11/3/2022 3:15:02 PM | 11/3/2022 3:15:03 PM | IVR call: balance | Received call for balance for account 10044738 undefined | 7 | 2 | 20372 | 78 | ||||||||||||||||||||||||||||||||
| 944783 | 34365 | 11/3/2022 3:14:55 PM | 11/3/2022 3:14:56 PM | IVR call: balance | Received call for balance for account 10422534 undefined | 7 | 2 | 27529 | 78 | ||||||||||||||||||||||||||||||||
| 944781 | 34364 | 11/3/2022 3:14:31 PM | 11/3/2022 3:14:31 PM | IVR call: balance | Received call for balance for account 10044738 undefined | 7 | 2 | 20372 | 78 | ||||||||||||||||||||||||||||||||
| 944745 | 34363 | 11/3/2022 2:31:50 PM | 11/3/2022 2:31:50 PM | IVR call: balance | Received call for balance for account 10330542 undefined | 7 | 2 | 27093 | 78 | ||||||||||||||||||||||||||||||||
| 944742 | 34362 | 11/3/2022 2:29:04 PM | 11/3/2022 2:29:05 PM | IVR call: balance | Received call for balance for account 10209160 undefined | 7 | 2 | 28617 | 78 | ||||||||||||||||||||||||||||||||
| 944727 | 34361 | 11/3/2022 2:17:20 PM | 11/3/2022 2:17:21 PM | IVR call:? | Received call for ? for account 10416412 | 28959 | |||||||||||||||||||||||||||||||||||
| 944724 | 34360 | 11/3/2022 2:16:31 PM | 11/3/2022 2:16:32 PM | IVR call: balance | Received call for balance for account 10262576 undefined | 7 | 2 | 28822 | 78 | ||||||||||||||||||||||||||||||||
| 944714 | 34359 | 11/3/2022 2:12:29 PM | 11/3/2022 2:12:29 PM | IVR call: balance | Received call for balance for account 10144427 undefined | 7 | 2 | 14308 | 78 | ||||||||||||||||||||||||||||||||
| 944712 | 34358 | 11/3/2022 2:10:38 PM | 11/3/2022 2:10:39 PM | IVR call:? | Received call for ? for account 10434278 | 28958 | |||||||||||||||||||||||||||||||||||
| 944685 | 34357 | 11/3/2022 1:55:45 PM | 11/3/2022 1:55:46 PM | IVR call: balance | Received call for balance for account 10359321 undefined | 7 | 2 | 13381 | 78 | ||||||||||||||||||||||||||||||||
| 944684 | 34356 | 11/3/2022 1:55:17 PM | 11/3/2022 1:55:18 PM | IVR call: balance | Received call for balance for account 10388687 undefined | 7 | 2 | 9711 | 78 | ||||||||||||||||||||||||||||||||
| 944672 | 34355 | 11/3/2022 1:49:39 PM | 11/3/2022 1:49:57 PM | IVR call: statement | Received call for statement for account 10401454 sent message: 28906 | 8 | 2 | 28901 | 79 | ||||||||||||||||||||||||||||||||
| 944670 | 34354 | 11/3/2022 1:48:24 PM | 11/3/2022 1:48:25 PM | IVR call: balance | Received call for balance for account 10401454 undefined | 7 | 2 | 28901 | 78 | ||||||||||||||||||||||||||||||||
| 944669 | 34353 | 11/3/2022 1:47:49 PM | 11/3/2022 1:48:17 PM | IVR call: statement | Received call for statement for account 10085609 sent message: 28905 | 8 | 2 | 25013 | 79 | ||||||||||||||||||||||||||||||||
| 944666 | 34352 | 11/3/2022 1:47:17 PM | 11/3/2022 1:47:17 PM | IVR call: balance | Received call for balance for account 10401454 undefined | 7 | 2 | 28901 | 78 | ||||||||||||||||||||||||||||||||
| 944664 | 34351 | 11/3/2022 1:43:39 PM | 11/3/2022 1:43:40 PM | IVR call: balance | Received call for balance for account 10383408 undefined | 7 | 2 | 6715 | 78 | ||||||||||||||||||||||||||||||||
| 34350 | 11/3/2022 1:39:14 PM | 5/11/2023 8:46:42 AM | water leak | fixed underground leak caused by the roots of trees<br/><b>Journal Number</b>: [504090]<br/><b>Journal Amount</b>: [16825,35] | 27 | 3 | 28957 | 134 | 17 | 3 | 23 | 1 | 96 | 5/11/2023 8:46:33 AM | 8 | 232 | 8 |