Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 945463 | 34425 | 11/4/2022 8:35:08 AM | 11/4/2022 8:35:27 AM | IVR call: statement | Received call for statement for account 10398816 sent message: 28958 | 8 | 2 | 28976 | 79 | ||||||||||||||||||||||||||||||||
| 945461 | 34424 | 11/4/2022 8:34:11 AM | 11/4/2022 8:34:34 AM | IVR call: statement | Received call for statement for account 10198908 sent message: 28957 | 8 | 2 | 6431 | 79 | ||||||||||||||||||||||||||||||||
| 945455 | 34423 | 11/4/2022 8:31:15 AM | 11/4/2022 8:31:36 AM | IVR call: statement | Received call for statement for account 10412931 sent message: 28956 | 8 | 2 | 28975 | 79 | ||||||||||||||||||||||||||||||||
| 945449 | 34422 | 11/4/2022 8:23:43 AM | 11/4/2022 8:23:44 AM | IVR call: balance | Received call for balance for account 10437600 undefined | 7 | 2 | 28974 | 78 | ||||||||||||||||||||||||||||||||
| 945445 | 34421 | 11/4/2022 8:23:15 AM | 11/4/2022 8:23:47 AM | IVR call: statement | Received call for statement for account 10239671 sent message: 28953 | 8 | 2 | 28973 | 79 | ||||||||||||||||||||||||||||||||
| 945441 | 34420 | 11/4/2022 8:22:50 AM | 11/4/2022 8:22:51 AM | IVR call: balance | Received call for balance for account 10360075 undefined | 7 | 2 | 27532 | 78 | ||||||||||||||||||||||||||||||||
| 945427 | 34419 | 11/4/2022 8:15:46 AM | 11/4/2022 8:15:46 AM | IVR call: balance | Received call for balance for account 10262576 undefined | 7 | 2 | 28822 | 78 | ||||||||||||||||||||||||||||||||
| 34417 | 11/4/2022 8:13:14 AM | 4/10/2023 11:08:23 AM | water | water leak rebate applied <br/><b>Journal Number</b>: [947071]<br/><b>Journal Amount</b>: [39687,91] | 27 | 3 | 28972 | 12 | 17 | 3 | 23 | 1 | 96 | 4/10/2023 11:08:10 AM | 8 | 12 | 8 | ||||||||||||||||||||||||
| 945413 | 34418 | 11/4/2022 8:08:03 AM | 11/4/2022 8:08:22 AM | IVR call: statement | Received call for statement for account 10064793 sent message: 28949 | 8 | 2 | 8546 | 79 | ||||||||||||||||||||||||||||||||
| 945411 | 34416 | 11/4/2022 8:05:13 AM | 11/4/2022 8:05:32 AM | IVR call: statement | Received call for statement for account 10074991 sent message: 28948 | 8 | 2 | 28889 | 79 | ||||||||||||||||||||||||||||||||
| 945410 | 34415 | 11/4/2022 8:03:27 AM | 11/4/2022 8:03:28 AM | IVR call: balance | Received call for balance for account 10330542 undefined | 7 | 2 | 27093 | 78 | ||||||||||||||||||||||||||||||||
| 945406 | 34414 | 11/4/2022 8:00:27 AM | 11/4/2022 8:00:48 AM | IVR call: statement | Received call for statement for account 10074991 sent message: 28947 | 8 | 2 | 28889 | 79 | ||||||||||||||||||||||||||||||||
| 945404 | 34413 | 11/4/2022 8:00:07 AM | 11/4/2022 8:00:07 AM | IVR call: balance | Received call for balance for account 10062943 undefined | 7 | 2 | 7289 | 78 | ||||||||||||||||||||||||||||||||
| 945401 | 34412 | 11/4/2022 7:58:37 AM | 11/4/2022 7:58:38 AM | IVR call: balance | Received call for balance for account 10387109 undefined | 7 | 2 | 20333 | 78 | ||||||||||||||||||||||||||||||||
| 945395 | 34411 | 11/4/2022 7:52:48 AM | 11/4/2022 7:52:49 AM | IVR call: balance | Received call for balance for account 10237887 undefined | 7 | 2 | 26436 | 78 | ||||||||||||||||||||||||||||||||
| 945392 | 34410 | 11/4/2022 7:51:09 AM | 11/4/2022 7:51:27 AM | IVR call: statement | Received call for statement for account 10358556 sent message: 28946 | 8 | 2 | 23403 | 79 | ||||||||||||||||||||||||||||||||
| 945391 | 34409 | 11/4/2022 7:51:00 AM | 11/4/2022 7:51:01 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | ||||||||||||||||||||||||||||||||
| 945389 | 34408 | 11/4/2022 7:49:35 AM | 11/4/2022 7:49:56 AM | IVR call: statement | Received call for statement for account 10237887 sent message: 28945 | 8 | 2 | 26436 | 79 | ||||||||||||||||||||||||||||||||
| 945390 | 34407 | 11/4/2022 7:49:29 AM | 11/4/2022 7:49:30 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | ||||||||||||||||||||||||||||||||
| 34406 | 11/4/2022 7:47:09 AM | 11/4/2022 7:47:12 AM | water | w/w fixed leak ref no.798211 | 6 | 3 | 28971 | 114 | 17 | 2 | 23 | 1 | 96 | 201 |