Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34483 | 11/4/2022 2:12:37 PM | 2/6/2023 8:54:08 AM | WATER | PLEASE TRANSFER WATER METER FROM 10404891 | 6 | 3 | 28995 | 113 | 12 | 2 | 23 | 1 | 113 | 142237 | 202 | ||||||||||||||||||||||||||
| 945901 | 34482 | 11/4/2022 1:32:35 PM | 11/4/2022 1:32:36 PM | IVR call: balance | Received call for balance for account 10205602 undefined | 7 | 2 | 2811 | 78 | ||||||||||||||||||||||||||||||||
| 945894 | 34481 | 11/4/2022 1:29:12 PM | 11/4/2022 1:29:31 PM | IVR call: statement | Received call for statement for account 10205602 sent message: 29004 | 8 | 2 | 2811 | 79 | ||||||||||||||||||||||||||||||||
| 33895 | 11/4/2022 1:28:21 PM | 2/24/2023 1:21:53 PM | Water query | Plumbers report submitted | 30 | 3 | 28789 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 945893 | 34480 | 11/4/2022 1:27:59 PM | 11/4/2022 1:28:00 PM | IVR call: balance | Received call for balance for account 10438887 undefined | 7 | 2 | 22543 | 78 | ||||||||||||||||||||||||||||||||
| 945890 | 34479 | 11/4/2022 1:27:24 PM | 11/4/2022 1:27:25 PM | IVR call: balance | Received call for balance for account 10415201 undefined | 7 | 2 | 802 | 78 | ||||||||||||||||||||||||||||||||
| 945889 | 34478 | 11/4/2022 1:26:53 PM | 11/4/2022 1:26:54 PM | IVR call: balance | Received call for balance for account 10419490 undefined | 7 | 2 | 5158 | 78 | ||||||||||||||||||||||||||||||||
| 945888 | 34477 | 11/4/2022 1:26:20 PM | 11/4/2022 1:26:21 PM | IVR call: balance | Received call for balance for account 10389582 undefined | 7 | 2 | 6076 | 78 | ||||||||||||||||||||||||||||||||
| 945887 | 34476 | 11/4/2022 1:25:35 PM | 11/4/2022 1:25:36 PM | IVR call: balance | Received call for balance for account 10440011 undefined | 7 | 2 | 27285 | 78 | ||||||||||||||||||||||||||||||||
| 945886 | 34475 | 11/4/2022 1:25:07 PM | 11/4/2022 1:25:08 PM | IVR call: balance | Received call for balance for account 10438974 undefined | 7 | 2 | 27284 | 78 | ||||||||||||||||||||||||||||||||
| 945885 | 34474 | 11/4/2022 1:24:25 PM | 11/4/2022 1:24:26 PM | IVR call: balance | Received call for balance for account 10417149 undefined | 7 | 2 | 6088 | 78 | ||||||||||||||||||||||||||||||||
| 945884 | 34473 | 11/4/2022 1:23:41 PM | 11/4/2022 1:23:42 PM | IVR call: balance | Received call for balance for account 10384893 undefined | 7 | 2 | 6078 | 78 | ||||||||||||||||||||||||||||||||
| 945883 | 34472 | 11/4/2022 1:23:04 PM | 11/4/2022 1:23:05 PM | IVR call: balance | Received call for balance for account 10115662 undefined | 7 | 2 | 6119 | 78 | ||||||||||||||||||||||||||||||||
| 945881 | 34471 | 11/4/2022 1:22:17 PM | 11/4/2022 1:22:18 PM | IVR call: balance | Received call for balance for account 10377755 undefined | 7 | 2 | 6121 | 78 | ||||||||||||||||||||||||||||||||
| 945870 | 34470 | 11/4/2022 1:16:25 PM | 11/4/2022 1:16:26 PM | IVR call: balance | Received call for balance for account 10169708 undefined | 7 | 2 | 9964 | 78 | ||||||||||||||||||||||||||||||||
| 34469 | 11/4/2022 1:09:32 PM | 11/4/2022 1:11:53 PM | Water Query | Consumer had a leak and fixed leak. Affidavit submitted | 30 | 3 | 28994 | 144 | 3 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||||
| 34463 | 11/4/2022 12:49:13 PM | 11/26/2022 10:32:52 AM | WA | <i>Query -High Consumption.</i><div><i>Spread consumption 202107-202108 has been done ,and adjustment of credit balance of R 25 030.23 has been done.</i></div><br><b>Journal Number</b>: [947374]<br/><b>Journal Amount</b>: [25030,23] | 25 | 3 | 28990 | 132 | 12 | 2 | 23 | 1 | 50 | 11/26/2022 10:32:52 AM | 8 | 230 | 8 | ||||||||||||||||||||||||
| 945818 | 34468 | 11/4/2022 12:45:32 PM | 11/4/2022 12:45:56 PM | IVR call: statement | Received call for statement for account 10095708 sent message: 28996 | 8 | 2 | 2752 | 79 | ||||||||||||||||||||||||||||||||
| 945817 | 34467 | 11/4/2022 12:45:09 PM | 11/4/2022 12:45:34 PM | IVR call: statement | Received call for statement for account 10021516 sent message: 28995 | 8 | 2 | 28991 | 79 | ||||||||||||||||||||||||||||||||
| 945816 | 34466 | 11/4/2022 12:44:53 PM | 11/4/2022 12:45:14 PM | IVR call: statement | Received call for statement for account 10103364 sent message: 28994 | 8 | 2 | 28992 | 79 |