Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 947004 | 34522 | 11/6/2022 6:48:43 AM | 11/6/2022 6:49:02 AM | IVR call: statement | Received call for statement for account 10049331 sent message: 29051 | 8 | 2 | 7016 | 79 | ||||||||||||||||||||||||||||||||
| 947003 | 34521 | 11/6/2022 6:47:30 AM | 11/6/2022 6:47:30 AM | IVR call: balance | Received call for balance for account 10049331 undefined | 7 | 2 | 7016 | 78 | ||||||||||||||||||||||||||||||||
| 947000 | 34520 | 11/6/2022 6:29:41 AM | 11/6/2022 6:29:42 AM | IVR call: balance | Received call for balance for account 10036696 undefined | 7 | 2 | 13741 | 78 | ||||||||||||||||||||||||||||||||
| 946963 | 34519 | 11/6/2022 5:31:28 AM | 11/6/2022 5:31:29 AM | IVR call: balance | Received call for balance for account 10394215 undefined | 7 | 2 | 8412 | 78 | ||||||||||||||||||||||||||||||||
| 946952 | 34518 | 11/6/2022 4:50:43 AM | 11/6/2022 4:51:04 AM | IVR call: statement | Received call for statement for account 10342525 sent message: 29050 | 8 | 2 | 10591 | 79 | ||||||||||||||||||||||||||||||||
| 946877 | 34517 | 11/5/2022 5:03:56 PM | 11/5/2022 5:04:17 PM | IVR call: statement | Received call for statement for account 10287092 sent message: 29049 | 8 | 2 | 24452 | 79 | ||||||||||||||||||||||||||||||||
| 946863 | 34516 | 11/5/2022 4:05:05 PM | 11/5/2022 4:06:22 PM | IVR call: meter-reading | Received call for meter-reading for account 10112780 Meter reading: [42] Meter type: [electric] | 10 | 2 | 29002 | 81 | ||||||||||||||||||||||||||||||||
| 946733 | 34515 | 11/5/2022 1:03:22 PM | 11/5/2022 1:03:23 PM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 | ||||||||||||||||||||||||||||||||
| 946669 | 34514 | 11/5/2022 12:09:21 PM | 11/5/2022 12:09:22 PM | IVR call: balance | Received call for balance for account 20134741 undefined | 7 | 2 | 10314 | 78 | ||||||||||||||||||||||||||||||||
| 946594 | 34512 | 11/5/2022 9:58:21 AM | 11/5/2022 9:58:37 AM | IVR call: statement | Received call for statement for account 10213178 sent message: 29036 | 8 | 2 | 26832 | 79 | ||||||||||||||||||||||||||||||||
| 946558 | 34511 | 11/5/2022 9:18:30 AM | 11/5/2022 9:18:31 AM | IVR call: balance | Received call for balance for account 10174049 undefined | 7 | 2 | 15393 | 78 | ||||||||||||||||||||||||||||||||
| 946551 | 34510 | 11/5/2022 9:09:54 AM | 11/5/2022 9:10:13 AM | IVR call: statement | Received call for statement for account 10037756 sent message: 29027 | 8 | 2 | 16070 | 79 | ||||||||||||||||||||||||||||||||
| 946530 | 34509 | 11/5/2022 8:57:16 AM | 11/5/2022 8:57:17 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 946478 | 34508 | 11/5/2022 8:04:03 AM | 11/5/2022 8:04:31 AM | IVR call: statement | Received call for statement for account 10289563 sent message: 29018 | 8 | 2 | 27441 | 79 | ||||||||||||||||||||||||||||||||
| 946456 | 34507 | 11/5/2022 7:50:54 AM | 11/5/2022 7:50:55 AM | IVR call: balance | Received call for balance for account 10398247 undefined | 7 | 2 | 7063 | 78 | ||||||||||||||||||||||||||||||||
| 34506 | 11/5/2022 7:50:11 AM | 11/5/2022 7:50:13 AM | Water query | High water bill in April 2021. | 5 | 2 | 28998 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 946325 | 34505 | 11/5/2022 6:02:24 AM | 11/5/2022 6:02:47 AM | IVR call: statement | Received call for statement for account 10037756 sent message: 29014 | 8 | 2 | 16070 | 79 | ||||||||||||||||||||||||||||||||
| 946322 | 34504 | 11/5/2022 5:58:59 AM | 11/5/2022 5:59:19 AM | IVR call: statement | Received call for statement for account 10006980 sent message: 29013 | 8 | 2 | 8867 | 79 | ||||||||||||||||||||||||||||||||
| 946243 | 34503 | 11/4/2022 7:00:30 PM | 11/4/2022 7:00:30 PM | IVR call: balance | Received call for balance for account 10423667 undefined | 7 | 2 | 26709 | 78 | ||||||||||||||||||||||||||||||||
| 946242 | 34502 | 11/4/2022 6:59:41 PM | 11/4/2022 6:59:42 PM | IVR call: balance | Received call for balance for account 10394766 undefined | 7 | 2 | 26708 | 78 |