Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 34597 | 11/7/2022 7:48:39 AM | 3/3/2023 1:40:49 PM | account not billed since opened on the 15/08/2022 | can you please help bill account 10440235, not billed since opened on the 15/08/2022.<div><u><i>QRC Response 2023/03/03</i></u></div><div>Account no 10440235 has been assessed and according to assessment ,this account is updated and billed accordingly.</div> | 27 | 3 | 29019 | 142 | 4 | 2 | 23 | 6 | 122 | 3/3/2023 1:40:30 PM | 143564 | 230 | 756 | 230 | |||||||||||||||||||||||
| 947668 | 34600 | 11/7/2022 7:48:11 AM | 11/7/2022 7:48:34 AM | IVR call: statement | Received call for statement for account 10342994 sent message: 29097 | 8 | 2 | 13816 | 79 | ||||||||||||||||||||||||||||||||
| 947666 | 34599 | 11/7/2022 7:47:05 AM | 11/7/2022 7:47:24 AM | IVR call: statement | Received call for statement for account 10319320 sent message: 29096 | 8 | 2 | 14173 | 79 | ||||||||||||||||||||||||||||||||
| 947657 | 34596 | 11/7/2022 7:44:26 AM | 11/7/2022 7:44:27 AM | IVR call: balance | Received call for balance for account 10153498 undefined | 7 | 2 | 23205 | 78 | ||||||||||||||||||||||||||||||||
| 947652 | 34595 | 11/7/2022 7:40:20 AM | 11/7/2022 7:40:21 AM | IVR call:? | Received call for ? for account 10440921 | 27970 | |||||||||||||||||||||||||||||||||||
| 947650 | 34594 | 11/7/2022 7:37:41 AM | 11/7/2022 7:37:42 AM | IVR call: balance | Received call for balance for account 10267635 undefined | 7 | 2 | 7894 | 78 | ||||||||||||||||||||||||||||||||
| 947649 | 34593 | 11/7/2022 7:36:17 AM | 11/7/2022 7:36:18 AM | IVR call: balance | Received call for balance for account 10267635 undefined | 7 | 2 | 7894 | 78 | ||||||||||||||||||||||||||||||||
| 947644 | 34592 | 11/7/2022 7:34:43 AM | 11/7/2022 7:34:46 AM | IVR call: balance | Received call for balance for account 10293779 undefined | 7 | 2 | 22475 | 78 | ||||||||||||||||||||||||||||||||
| 34588 | 11/7/2022 7:34:39 AM | 3/3/2023 1:33:37 PM | account not billed since opened on the 15/08/2022 | can you please help charge all the services on this account.<div><u><i>QRC-Response 2023/03/03</i></u></div><div>Account no 10440231 services are updated and charged accordingly.</div><div>Query has been closed.</div> | 27 | 3 | 29017 | 142 | 4 | 2 | 23 | 6 | 122 | 3/3/2023 1:32:23 PM | 143563 | 230 | 756 | 230 | |||||||||||||||||||||||
| 947642 | 34591 | 11/7/2022 7:33:53 AM | 11/7/2022 7:33:54 AM | IVR call: balance | Received call for balance for account 10268033 undefined | 7 | 2 | 5808 | 78 | ||||||||||||||||||||||||||||||||
| 947640 | 34590 | 11/7/2022 7:32:10 AM | 11/7/2022 7:32:11 AM | IVR call: balance | Received call for balance for account 10282431 undefined | 7 | 2 | 5807 | 78 | ||||||||||||||||||||||||||||||||
| 947636 | 34589 | 11/7/2022 7:31:28 AM | 11/7/2022 7:31:29 AM | IVR call: balance | Received call for balance for account 10419725 undefined | 7 | 2 | 15838 | 78 | ||||||||||||||||||||||||||||||||
| 947634 | 34587 | 11/7/2022 7:30:33 AM | 11/7/2022 7:30:34 AM | IVR call: balance | Received call for balance for account 10146516 undefined | 7 | 2 | 15840 | 78 | ||||||||||||||||||||||||||||||||
| 947628 | 34586 | 11/7/2022 7:29:27 AM | 11/7/2022 7:29:28 AM | IVR call: balance | Received call for balance for account 10157405 undefined | 7 | 2 | 15864 | 78 | ||||||||||||||||||||||||||||||||
| 947625 | 34585 | 11/7/2022 7:28:31 AM | 11/7/2022 7:28:56 AM | IVR call: statement | Received call for statement for account 10290757 sent message: 29093 | 8 | 2 | 13490 | 79 | ||||||||||||||||||||||||||||||||
| 947626 | 34584 | 11/7/2022 7:28:27 AM | 11/7/2022 7:28:28 AM | IVR call: balance | Received call for balance for account 10419725 undefined | 7 | 2 | 15838 | 78 | ||||||||||||||||||||||||||||||||
| 947624 | 34583 | 11/7/2022 7:27:30 AM | 11/7/2022 7:27:32 AM | IVR call: balance | Received call for balance for account 10146516 undefined | 7 | 2 | 15840 | 78 | ||||||||||||||||||||||||||||||||
| 947620 | 34582 | 11/7/2022 7:26:31 AM | 11/7/2022 7:26:31 AM | IVR call: balance | Received call for balance for account 10157405 undefined | 7 | 2 | 15864 | 78 | ||||||||||||||||||||||||||||||||
| 947619 | 34581 | 11/7/2022 7:26:23 AM | 11/7/2022 7:26:43 AM | IVR call: statement | Received call for statement for account 10363382 sent message: 29092 | 8 | 2 | 7741 | 79 | ||||||||||||||||||||||||||||||||
| 34576 | 11/7/2022 7:25:54 AM | 11/15/2022 5:57:08 AM | water | high water consumption and meter no.VIS9290 WAS REMOVED IN 2017/10/26 AS PER W/W. | 6 | 3 | 29016 | 114 | 12 | 2 | 23 | 1 | 111 | 139467 | 201 | 201 |