Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1150342 46858 5/13/2023 7:25:33 PM 5/13/2023 7:25:34 PM IVR call: balance Received call for balance for account 20103052 undefined 7 2 32151 78
1150341 46857 5/13/2023 7:24:48 PM 5/13/2023 7:24:49 PM IVR call: balance Received call for balance for account 20142196 undefined 7 2 32150 78
1150339 46856 5/13/2023 7:20:19 PM 5/13/2023 7:20:20 PM IVR call: balance Received call for balance for account 20142196 undefined 7 2 32150 78
1150338 46855 5/13/2023 6:55:56 PM 5/13/2023 6:55:57 PM IVR call: balance Received call for balance for account 10434740 undefined 7 2 13422 78
1150265 46854 5/13/2023 3:55:25 PM 5/13/2023 3:55:42 PM IVR call: statement Received call for statement for account 10291288 sent message: 41802 8 2 27230 79
46853 5/13/2023 12:10:04 PM 5/13/2023 12:10:07 PM SIMONTHS POLICY RmrksDtailBckwFrwdAll<div>Stand No: 080 009 NU401875 00000 0000 0000 Restart from Reading Date:&nbsp;</div><div><br></div><div>Acct No: 10401530 Name: APRIL M</div><div>Str. Name: ZONE 09 NU 01875/00 Complx:&nbsp;</div><div>Met.Loc: . ZONE 09 NU 01875/00 Serv Rem:&nbsp;</div><div>Meter No: C-4 176740 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 761 Route: 1230 Tar-Code: WA0100</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2022/03/22 3 2444.000 1.00000 38.000 C MR 2022/04/23 ZZZZZZ</div><div>2021/07/12 3 2406.000 1.00000 40.000 C MRS 2021/08/23 ZZZZZZ</div><div>2020/12/30 3 2366.000 1.00000 49.000 C 2021/01/23 ZZZZZZ</div><div>2020/08/10 3 2317.000 1.00000 199.000 C 2020/09/27&nbsp;</div><div>2019/02/22 0 2118.000 1.00000 C 2019/03/23</div> 6 3 33055 89 15 4 23 1 101 187
1150137 46852 5/13/2023 11:08:23 AM 5/13/2023 11:08:24 AM IVR call: balance Received call for balance for account 10423667 undefined 7 2 26709 78
1150136 46851 5/13/2023 11:07:36 AM 5/13/2023 11:07:37 AM IVR call: balance Received call for balance for account 10394766 undefined 7 2 26708 78
1150135 46850 5/13/2023 11:06:29 AM 5/13/2023 11:06:30 AM IVR call: balance Received call for balance for account 10266160 undefined 7 2 821 78
1150134 46849 5/13/2023 11:03:13 AM 5/13/2023 11:03:14 AM IVR call: balance Received call for balance for account 10381081 undefined 7 2 4851 78
1150121 46848 5/13/2023 10:55:29 AM 5/13/2023 10:55:47 AM IVR call: statement Received call for statement for account 10266518 sent message: 41794 8 2 29524 79
1150120 46847 5/13/2023 10:54:27 AM 5/13/2023 10:54:28 AM IVR call: balance Received call for balance for account 10266518 undefined 7 2 29524 78
1150066 46846 5/13/2023 9:47:28 AM 5/13/2023 9:47:59 AM IVR call: statement Received call for statement for account 10423667 sent message: 41791 8 2 26709 79
1150045 46845 5/13/2023 9:33:47 AM 5/13/2023 9:33:48 AM IVR call: balance Received call for balance for account 10028755 undefined 7 2 8255 78
1150042 46844 5/13/2023 9:31:36 AM 5/13/2023 9:31:37 AM IVR call: balance Received call for balance for account 10372900 undefined 7 2 3165 78
1150041 46843 5/13/2023 9:31:03 AM 5/13/2023 9:31:04 AM IVR call: balance Received call for balance for account 10372900 undefined 7 2 3165 78
1150038 46842 5/13/2023 9:27:21 AM 5/13/2023 9:27:22 AM IVR call: balance Received call for balance for account 10028264 undefined 7 2 13691 78
1150006 46841 5/13/2023 9:10:12 AM 5/13/2023 9:10:27 AM IVR call: statement Received call for statement for account 10298699 sent message: 41790 8 2 31019 79
1150000 46840 5/13/2023 9:08:41 AM 5/13/2023 9:08:42 AM IVR call: balance Received call for balance for account 10298699 undefined 7 2 31019 78
1149962 46839 5/13/2023 8:51:01 AM 5/13/2023 8:51:02 AM IVR call: balance Received call for balance for account 10138478 undefined 7 2 8192 78