Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 948834 | 34732 | 11/8/2022 8:14:05 AM | 11/8/2022 8:14:05 AM | IVR call: balance | Received call for balance for account 10062499 undefined | 7 | 2 | 29074 | 78 | ||||||||||||||||||||||||||||||||
| 34731 | 11/8/2022 8:03:04 AM | 11/8/2022 8:03:07 AM | WATER | PLEASE TRASNFER WATER TO THE NEW OWNERS ACOUNT (LATE TERMINATION) | 6 | 3 | 29073 | 114 | 12 | 2 | 23 | 1 | 111 | 201 | |||||||||||||||||||||||||||
| 948815 | 34730 | 11/8/2022 8:01:34 AM | 11/8/2022 8:01:35 AM | IVR call: balance | Received call for balance for account 10374289 undefined | 7 | 2 | 5529 | 78 | ||||||||||||||||||||||||||||||||
| 948808 | 34729 | 11/8/2022 7:56:18 AM | 11/8/2022 7:56:46 AM | IVR call: statement | Received call for statement for account 10021516 sent message: 29252 | 8 | 2 | 28991 | 79 | ||||||||||||||||||||||||||||||||
| 948805 | 34728 | 11/8/2022 7:54:38 AM | 11/8/2022 7:54:38 AM | IVR call: balance | Received call for balance for account 10021516 undefined | 7 | 2 | 28991 | 78 | ||||||||||||||||||||||||||||||||
| 948804 | 34727 | 11/8/2022 7:53:44 AM | 11/8/2022 7:53:45 AM | IVR call: balance | Received call for balance for account 10421812 undefined | 7 | 2 | 8021 | 78 | ||||||||||||||||||||||||||||||||
| 948799 | 34726 | 11/8/2022 7:47:59 AM | 11/8/2022 7:48:00 AM | IVR call: balance | Received call for balance for account 10062769 undefined | 7 | 2 | 15486 | 78 | ||||||||||||||||||||||||||||||||
| 948798 | 34725 | 11/8/2022 7:46:21 AM | 11/8/2022 7:47:02 AM | IVR call: statement | Received call for statement for account 10029258 sent message: 29251 | 8 | 2 | 29072 | 79 | ||||||||||||||||||||||||||||||||
| 948784 | 34724 | 11/8/2022 7:33:12 AM | 11/8/2022 7:33:38 AM | IVR call: statement | Received call for statement for account 10393829 sent message: 29250 | 8 | 2 | 6740 | 79 | ||||||||||||||||||||||||||||||||
| 948783 | 34723 | 11/8/2022 7:32:54 AM | 11/8/2022 7:33:16 AM | IVR call: statement | Received call for statement for account 10056607 sent message: 29249 | 8 | 2 | 29071 | 79 | ||||||||||||||||||||||||||||||||
| 948764 | 34722 | 11/8/2022 7:27:45 AM | 11/8/2022 7:27:45 AM | IVR call: balance | Received call for balance for account 10290461 undefined | 7 | 2 | 26231 | 78 | ||||||||||||||||||||||||||||||||
| 948749 | 34721 | 11/8/2022 7:20:51 AM | 11/8/2022 7:21:14 AM | IVR call: statement | Received call for statement for account 20008024 sent message: 29247 | 8 | 2 | 6998 | 79 | ||||||||||||||||||||||||||||||||
| 948744 | 34720 | 11/8/2022 7:18:48 AM | 11/8/2022 7:18:49 AM | IVR call: balance | Received call for balance for account 10390189 undefined | 7 | 2 | 25458 | 78 | ||||||||||||||||||||||||||||||||
| 22317 | 11/8/2022 7:17:18 AM | 12/15/2022 1:47:43 PM | Water leak | Water leak found and fix by owner. See attached report from plumber<div><br></div><div>QRC RESPONSE: Duplicate query closed</div><div>Refer to active query under Ref #84235 for updates (query relates to Nov 2022 repairs and in the monitoring stage.)</div> | 27 | 3 | 22321 | 17 | 2 | 23 | 1 | 96 | 12/15/2022 1:47:43 PM | 140963 | 3 | 1888 | 3 | ||||||||||||||||||||||||
| 34719 | 11/8/2022 7:11:55 AM | 11/8/2022 7:11:58 AM | reverse charges | Please see the attachment for the sale cancellation. | 6 | 3 | 29070 | 109 | 12 | 2 | 23 | 1 | 111 | 206 | |||||||||||||||||||||||||||
| 948712 | 34718 | 11/8/2022 7:06:37 AM | 11/8/2022 7:06:59 AM | IVR call: statement | Received call for statement for account 10393829 sent message: 29240 | 8 | 2 | 6740 | 79 | ||||||||||||||||||||||||||||||||
| 948697 | 34717 | 11/8/2022 6:59:52 AM | 11/8/2022 6:59:53 AM | IVR call: balance | Received call for balance for account 10048661 undefined | 7 | 2 | 26767 | 78 | ||||||||||||||||||||||||||||||||
| 948692 | 34716 | 11/8/2022 6:58:03 AM | 11/8/2022 6:58:04 AM | IVR call: balance | Received call for balance for account 10018630 undefined | 7 | 2 | 13549 | 78 | ||||||||||||||||||||||||||||||||
| 948691 | 34715 | 11/8/2022 6:58:00 AM | 11/8/2022 6:58:23 AM | IVR call: statement | Received call for statement for account 10048661 sent message: 29239 | 8 | 2 | 26767 | 79 | ||||||||||||||||||||||||||||||||
| 948681 | 34714 | 11/8/2022 6:51:27 AM | 11/8/2022 6:51:28 AM | IVR call: balance | Received call for balance for account 10008862 undefined | 7 | 2 | 29069 | 78 |