Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 949136 | 34769 | 11/8/2022 10:54:39 AM | 11/8/2022 10:54:56 AM | IVR call: statement | Received call for statement for account 10280104 sent message: 29303 | 8 | 2 | 4116 | 79 | ||||||||||||||||||||||||||||||||
| 31742 | 11/8/2022 10:47:20 AM | 2/1/2023 10:40:22 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2021/01/25 - 2022/09/22. | 6 | 3 | 4058 | 114 | 15 | 2 | 23 | 1 | 101 | 142122 | 201 | ||||||||||||||||||||||||||
| 34768 | 11/8/2022 10:36:27 AM | 11/8/2022 10:36:29 AM | WATER | SUBMITTED PLUMBERS LETTTER FOR A FIXED LEAK. | 6 | 3 | 29091 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 34758 | 11/8/2022 10:27:48 AM | 11/8/2022 10:27:50 AM | Interim readings | Am not happy with the system of interim readings it makes my water bill higher.Kindly please change the system a prefer manual reading or use electronic device . | 23 | 3 | 29089 | 12 | 2 | 23 | 1 | 111 | 2850 | ||||||||||||||||||||||||||||
| 949087 | 34767 | 11/8/2022 10:26:11 AM | 11/8/2022 10:26:32 AM | IVR call: statement | Received call for statement for account 10297197 sent message: 29295 | 8 | 2 | 7445 | 79 | ||||||||||||||||||||||||||||||||
| 949085 | 34766 | 11/8/2022 10:25:04 AM | 11/8/2022 10:25:21 AM | IVR call: statement | Received call for statement for account 10190291 sent message: 29294 | 8 | 2 | 4648 | 79 | ||||||||||||||||||||||||||||||||
| 949066 | 34765 | 11/8/2022 10:20:47 AM | 11/8/2022 10:21:14 AM | IVR call: statement | Received call for statement for account 10266117 sent message: 29293 | 8 | 2 | 4647 | 79 | ||||||||||||||||||||||||||||||||
| 949056 | 34764 | 11/8/2022 10:19:06 AM | 11/8/2022 10:19:27 AM | IVR call: statement | Received call for statement for account 10431471 sent message: 29292 | 8 | 2 | 9030 | 79 | ||||||||||||||||||||||||||||||||
| 949055 | 34763 | 11/8/2022 10:17:46 AM | 11/8/2022 10:18:06 AM | IVR call: statement | Received call for statement for account 10405287 sent message: 29289 | 8 | 2 | 4761 | 79 | ||||||||||||||||||||||||||||||||
| 949053 | 34762 | 11/8/2022 10:16:07 AM | 11/8/2022 10:16:26 AM | IVR call: statement | Received call for statement for account 10375116 sent message: 29287 | 8 | 2 | 4643 | 79 | ||||||||||||||||||||||||||||||||
| 949043 | 34761 | 11/8/2022 10:10:48 AM | 11/8/2022 10:11:08 AM | IVR call: statement | Received call for statement for account 10406033 sent message: 29286 | 8 | 2 | 4635 | 79 | ||||||||||||||||||||||||||||||||
| 949042 | 34760 | 11/8/2022 10:08:38 AM | 11/8/2022 10:09:01 AM | IVR call: statement | Received call for statement for account 10406033 sent message: 29285 | 8 | 2 | 4635 | 79 | ||||||||||||||||||||||||||||||||
| 34756 | 11/8/2022 10:07:10 AM | 11/8/2022 10:07:12 AM | WATER QUERY | HIGH CONSUMPTION FROM 26/10/2022 | 30 | 3 | 29088 | 84 | 4 | 1 | 101 | 192 | |||||||||||||||||||||||||||||
| 949038 | 34759 | 11/8/2022 10:07:04 AM | 11/8/2022 10:07:24 AM | IVR call: statement | Received call for statement for account 10395834 sent message: 29284 | 8 | 2 | 4633 | 79 | ||||||||||||||||||||||||||||||||
| 949035 | 34757 | 11/8/2022 10:05:03 AM | 11/8/2022 10:05:22 AM | IVR call: statement | Received call for statement for account 10018630 sent message: 29282 | 8 | 2 | 13549 | 79 | ||||||||||||||||||||||||||||||||
| 949032 | 34755 | 11/8/2022 10:00:33 AM | 11/8/2022 10:00:34 AM | IVR call: balance | Received call for balance for account 10345478 undefined | 7 | 2 | 6656 | 78 | ||||||||||||||||||||||||||||||||
| 34129 | 11/8/2022 9:51:26 AM | 1/10/2023 11:31:07 AM | Water meter moved | Open a main account and link the main water to the main account and not to a single flat. | 23 | 3 | 28870 | 12 | 3 | 23 | 1 | 113 | 141475 | 2808 | |||||||||||||||||||||||||||
| 949001 | 34754 | 11/8/2022 9:48:51 AM | 11/8/2022 9:49:08 AM | IVR call: statement | Received call for statement for account 10424960 sent message: 29279 | 8 | 2 | 20090 | 79 | ||||||||||||||||||||||||||||||||
| 949005 | 34753 | 11/8/2022 9:48:21 AM | 11/8/2022 9:48:40 AM | IVR call: statement | Received call for statement for account 10332144 sent message: 29278 | 8 | 2 | 4007 | 79 | ||||||||||||||||||||||||||||||||
| 34752 | 11/8/2022 9:43:12 AM | 11/10/2022 2:29:16 PM | PLUMBERS LETTER SUBMITTED | Leak credit adjustment done for 202007-202103, average 10kl.<br/><b>Journal Number</b>: [949756]<br/><b>Journal Amount</b>: [242124.64] | 27 | 3 | 29087 | 6 | 17 | 2 | 23 | 1 | 96 | 11/10/2022 2:29:10 PM | 2 | 6 | 2 |