Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
950625 34869 11/9/2022 9:21:39 AM 11/9/2022 9:21:39 AM IVR call: balance Received call for balance for account 10425092 undefined 7 2 29119 78
950591 34868 11/9/2022 9:12:21 AM 11/9/2022 9:12:22 AM IVR call:? Received call for ? for account 10292163 11818
34867 11/9/2022 9:11:22 AM 11/9/2022 9:13:29 AM WATER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK 6 3 29118 114 17 2 23 1 96 201 201
34865 11/9/2022 9:04:37 AM 11/9/2022 9:04:40 AM Leakage of water caused by you Your employees were there for metre reading and they left leakage of water on that hole reported several times and i have to pay more money during these period 23 3 29117 12 2 23 1 112 2858
950551 34866 11/9/2022 9:04:03 AM 11/9/2022 9:04:04 AM IVR call: balance Received call for balance for account 10292163 undefined 7 2 11818 78
950510 34863 11/9/2022 8:57:42 AM 11/9/2022 8:57:43 AM IVR call: balance Received call for balance for account 20087869 undefined 7 2 393 78
34862 11/9/2022 8:46:47 AM 2/26/2023 8:20:19 AM six months policy 2022/10/15 3 12.000 1.00000 7930.000 C ZZZZZZ<div>2020/08/17 3 2082.000 1.00000 1647.000 C 2020/09/27&nbsp;</div><div>2016/08/07 3 435.000 1.00000 5.000 C 2016/09/24</div><div><br></div><div><br></div><div>QRC Response: 6 month policy processed for 201608/202008, done on 20.11.2022.</div><div><br></div><div>Journal pending waiting authorization.</div><br><b>Journal Number</b>: [018673]<br/><b>Journal Amount</b>: [-R30,704.50] 27 3 29116 89 15 4 23 1 101 2/19/2023 10:46:49 AM 139892 3 187 6
11948 11/9/2022 8:35:28 AM 11/9/2022 8:35:29 AM 1 Quinera Lagoon Sewerage should not be charged on BCM account. 23 3 18621 5 2 23 93 119 305
950384 34861 11/9/2022 8:31:01 AM 11/9/2022 8:31:02 AM IVR call: balance Received call for balance for account 10022829 undefined 7 2 29115 78
950361 34860 11/9/2022 8:24:09 AM 11/9/2022 8:24:10 AM IVR call:? Received call for ? for account 10014982 8803
950359 34859 11/9/2022 8:23:24 AM 11/9/2022 8:23:25 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
950355 34858 11/9/2022 8:22:40 AM 11/9/2022 8:22:42 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
950350 34857 11/9/2022 8:21:47 AM 11/9/2022 8:21:47 AM IVR call:? Received call for ? for account 10014982 8803
34855 11/9/2022 8:15:21 AM 11/9/2022 8:15:26 AM Previous owner Kindly advise that this debtor sold the property. Please stop all charges and transfer to new owner's account no:&nbsp;<div>10439066..</div><div><br></div> 6 3 29113 72 4 2 23 6 122 73 73
950328 34856 11/9/2022 8:14:17 AM 11/9/2022 8:14:33 AM IVR call: statement Received call for statement for account 10038734 sent message: 29366 8 2 7786 79
950283 34854 11/9/2022 8:05:39 AM 11/9/2022 8:05:40 AM IVR call:? Received call for ? for account 10037699 29112
950250 34853 11/9/2022 7:57:26 AM 11/9/2022 7:57:27 AM IVR call: balance Received call for balance for account 10048661 undefined 7 2 26767 78
950248 34852 11/9/2022 7:56:45 AM 11/9/2022 7:56:46 AM IVR call: balance Received call for balance for account 10197365 undefined 7 2 13532 78
950247 34851 11/9/2022 7:56:18 AM 11/9/2022 7:56:18 AM IVR call: balance Received call for balance for account 10298144 undefined 7 2 15382 78
950246 34850 11/9/2022 7:55:50 AM 11/9/2022 7:55:50 AM IVR call: balance Received call for balance for account 10295760 undefined 7 2 13531 78