Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 950992 | 34912 | 11/9/2022 12:28:09 PM | 11/9/2022 12:28:10 PM | IVR call: balance | Received call for balance for account 70053030 undefined | 7 | 2 | 24685 | 78 | ||||||||||||||||||||||||||||||||
| 950979 | 34910 | 11/9/2022 12:24:11 PM | 11/9/2022 12:24:28 PM | IVR call: statement | Received call for statement for account 10042224 sent message: 29401 | 8 | 2 | 29137 | 79 | ||||||||||||||||||||||||||||||||
| 950939 | 34909 | 11/9/2022 12:05:58 PM | 11/9/2022 12:05:59 PM | IVR call:? | Received call for ? for account 10332682 | 29085 | |||||||||||||||||||||||||||||||||||
| 950937 | 34908 | 11/9/2022 12:03:46 PM | 11/9/2022 12:04:09 PM | IVR call: statement | Received call for statement for account 10332682 sent message: 29400 | 8 | 2 | 29085 | 79 | ||||||||||||||||||||||||||||||||
| 950928 | 34907 | 11/9/2022 11:59:50 AM | 11/9/2022 12:00:14 PM | IVR call: meter-reading | Received call for meter-reading for account 10345890 Meter reading: [042279356] Meter type: [electric] | 10 | 2 | 29136 | 81 | ||||||||||||||||||||||||||||||||
| 950916 | 34906 | 11/9/2022 11:46:30 AM | 11/9/2022 11:46:31 AM | IVR call: balance | Received call for balance for account 10422268 undefined | 7 | 2 | 29134 | 78 | ||||||||||||||||||||||||||||||||
| 950915 | 34905 | 11/9/2022 11:45:24 AM | 11/9/2022 11:45:25 AM | IVR call: balance | Received call for balance for account 10356092 undefined | 7 | 2 | 29133 | 78 | ||||||||||||||||||||||||||||||||
| 950911 | 34904 | 11/9/2022 11:42:09 AM | 11/9/2022 11:42:10 AM | IVR call: balance | Received call for balance for account 10393193 undefined | 7 | 2 | 29132 | 78 | ||||||||||||||||||||||||||||||||
| 950907 | 34903 | 11/9/2022 11:41:31 AM | 11/9/2022 11:41:32 AM | IVR call: balance | Received call for balance for account 10406102 undefined | 7 | 2 | 29131 | 78 | ||||||||||||||||||||||||||||||||
| 950906 | 34902 | 11/9/2022 11:41:05 AM | 11/9/2022 11:41:06 AM | IVR call: balance | Received call for balance for account 10406102 undefined | 7 | 2 | 29131 | 78 | ||||||||||||||||||||||||||||||||
| 950905 | 34901 | 11/9/2022 11:40:24 AM | 11/9/2022 11:40:25 AM | IVR call: balance | Received call for balance for account 10391842 undefined | 7 | 2 | 10742 | 78 | ||||||||||||||||||||||||||||||||
| 950904 | 34900 | 11/9/2022 11:39:46 AM | 11/9/2022 11:39:47 AM | IVR call: balance | Received call for balance for account 10391842 undefined | 7 | 2 | 10742 | 78 | ||||||||||||||||||||||||||||||||
| 950901 | 34899 | 11/9/2022 11:38:56 AM | 11/9/2022 11:38:57 AM | IVR call: balance | Received call for balance for account 10037862 undefined | 7 | 2 | 29128 | 78 | ||||||||||||||||||||||||||||||||
| 950898 | 34898 | 11/9/2022 11:38:00 AM | 11/9/2022 11:38:01 AM | IVR call: balance | Received call for balance for account 10363943 undefined | 7 | 2 | 29130 | 78 | ||||||||||||||||||||||||||||||||
| 950896 | 34897 | 11/9/2022 11:36:23 AM | 11/9/2022 11:36:24 AM | IVR call: balance | Received call for balance for account 10363943 undefined | 7 | 2 | 29130 | 78 | ||||||||||||||||||||||||||||||||
| 950894 | 34896 | 11/9/2022 11:35:26 AM | 11/9/2022 11:35:26 AM | IVR call: balance | Received call for balance for account 10386434 undefined | 7 | 2 | 29129 | 78 | ||||||||||||||||||||||||||||||||
| 950889 | 34895 | 11/9/2022 11:34:01 AM | 11/9/2022 11:34:02 AM | IVR call: balance | Received call for balance for account 10037862 undefined | 7 | 2 | 29128 | 78 | ||||||||||||||||||||||||||||||||
| 950858 | 34893 | 11/9/2022 11:04:57 AM | 11/9/2022 11:05:13 AM | IVR call: statement | Received call for statement for account 10400382 sent message: 29396 | 8 | 2 | 17240 | 79 | ||||||||||||||||||||||||||||||||
| 950856 | 34892 | 11/9/2022 11:03:40 AM | 11/9/2022 11:03:57 AM | IVR call: statement | Received call for statement for account 10400382 sent message: 29395 | 8 | 2 | 17240 | 79 | ||||||||||||||||||||||||||||||||
| 34889 | 11/9/2022 10:52:41 AM | 11/20/2022 8:57:16 AM | water query | water query consumer fixed water leak that was in the bathroom and outside toilet affidavit submitted<div><br></div><div>QRC RESPONSE:</div><div>Kindly upload a signed copy of the plumbers letter or affidavit stating what was repaired with date of repairs.</div> | 30 | 3 | 29126 | 141 | 3 | 1 | 96 | 239 | 3 |