Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1150788 | 46899 | 5/15/2023 2:53:39 AM | 5/15/2023 2:53:54 AM | IVR call: statement | Received call for statement for account 10393881 sent message: 41810 | 8 | 2 | 4449 | 79 | ||||||||||||||||||||||||||||||||
| 1150787 | 46898 | 5/15/2023 2:51:04 AM | 5/15/2023 2:51:05 AM | IVR call: balance | Received call for balance for account 10279276 undefined | 7 | 2 | 19802 | 78 | ||||||||||||||||||||||||||||||||
| 1150786 | 46897 | 5/14/2023 8:58:56 PM | 5/14/2023 8:59:12 PM | IVR call: statement | Received call for statement for account 10439372 sent message: 41809 | 8 | 2 | 24811 | 79 | ||||||||||||||||||||||||||||||||
| 1150785 | 46896 | 5/14/2023 8:57:38 PM | 5/14/2023 8:57:39 PM | IVR call: balance | Received call for balance for account 10439372 undefined | 7 | 2 | 24811 | 78 | ||||||||||||||||||||||||||||||||
| 1150782 | 46895 | 5/14/2023 8:20:00 PM | 5/14/2023 8:20:01 PM | IVR call: balance | Received call for balance for account 20544843 undefined | 7 | 2 | 24613 | 78 | ||||||||||||||||||||||||||||||||
| 1150779 | 46894 | 5/14/2023 7:50:34 PM | 5/14/2023 7:50:35 PM | IVR call: balance | Received call for balance for account 10355873 undefined | 7 | 2 | 17566 | 78 | ||||||||||||||||||||||||||||||||
| 1150772 | 46893 | 5/14/2023 6:36:36 PM | 5/14/2023 6:36:37 PM | IVR call: balance | Received call for balance for account 10381094 undefined | 7 | 2 | 7045 | 78 | ||||||||||||||||||||||||||||||||
| 1150771 | 46892 | 5/14/2023 6:32:05 PM | 5/14/2023 6:32:25 PM | IVR call: statement | Received call for statement for account 10381094 sent message: 41808 | 8 | 2 | 7045 | 79 | ||||||||||||||||||||||||||||||||
| 1150770 | 46891 | 5/14/2023 6:29:30 PM | 5/14/2023 6:29:50 PM | IVR call: statement | Received call for statement for account 10381094 sent message: 41807 | 8 | 2 | 7045 | 79 | ||||||||||||||||||||||||||||||||
| 1150767 | 46890 | 5/14/2023 6:14:49 PM | 5/14/2023 6:14:50 PM | IVR call: balance | Received call for balance for account 10368391 undefined | 7 | 2 | 25631 | 78 | ||||||||||||||||||||||||||||||||
| 1150766 | 46889 | 5/14/2023 6:01:59 PM | 5/14/2023 6:02:01 PM | IVR call: balance | Received call for balance for account 20549224 undefined | 7 | 2 | 4554 | 78 | ||||||||||||||||||||||||||||||||
| 1150736 | 46888 | 5/14/2023 4:54:04 PM | 5/14/2023 4:54:21 PM | IVR call: meter-reading | Received call for meter-reading for account 10071518 Meter reading: [2884] Meter type: [water] | 10 | 2 | 338 | 81 | ||||||||||||||||||||||||||||||||
| 1150726 | 46887 | 5/14/2023 4:20:34 PM | 5/14/2023 4:20:50 PM | IVR call: statement | Received call for statement for account 10037220 sent message: 41806 | 8 | 2 | 6211 | 79 | ||||||||||||||||||||||||||||||||
| 1150704 | 46886 | 5/14/2023 3:45:44 PM | 5/14/2023 3:45:45 PM | IVR call:? | Received call for ? for account 10235231 | 14112 | |||||||||||||||||||||||||||||||||||
| 1150703 | 46885 | 5/14/2023 3:45:03 PM | 5/14/2023 3:45:03 PM | IVR call:? | Received call for ? for account 10235231 | 14112 | |||||||||||||||||||||||||||||||||||
| 1150700 | 46884 | 5/14/2023 3:42:07 PM | 5/14/2023 3:42:21 PM | IVR call: statement | Received call for statement for account 10235231 sent message: 41805 | 8 | 2 | 14112 | 79 | ||||||||||||||||||||||||||||||||
| 1150699 | 46883 | 5/14/2023 3:40:21 PM | 5/14/2023 3:40:22 PM | IVR call: balance | Received call for balance for account 10235231 undefined | 7 | 2 | 14112 | 78 | ||||||||||||||||||||||||||||||||
| 1150698 | 46882 | 5/14/2023 3:39:27 PM | 5/14/2023 3:39:28 PM | IVR call: balance | Received call for balance for account 10235231 undefined | 7 | 2 | 14112 | 78 | ||||||||||||||||||||||||||||||||
| 1150688 | 46881 | 5/14/2023 3:14:31 PM | 5/14/2023 3:14:32 PM | IVR call: balance | Received call for balance for account 10409845 undefined | 7 | 2 | 33058 | 78 | ||||||||||||||||||||||||||||||||
| 1150685 | 46880 | 5/14/2023 3:13:08 PM | 5/14/2023 3:13:10 PM | IVR call: balance | Received call for balance for account 10409845 undefined | 7 | 2 | 33058 | 78 |