Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
953364 35069 11/11/2022 6:19:49 AM 11/11/2022 6:19:50 AM IVR call: balance Received call for balance for account 10046147 undefined 7 2 19916 78
953358 35068 11/11/2022 6:17:20 AM 11/11/2022 6:17:21 AM IVR call: balance Received call for balance for account 10344631 undefined 7 2 29182 78
953344 35067 11/11/2022 6:12:51 AM 11/11/2022 6:13:11 AM IVR call: statement Received call for statement for account 10263004 sent message: 29548 8 2 25216 79
35064 11/11/2022 6:12:38 AM 12/22/2022 9:17:31 AM Adjustment on new property purchased I bought this property from my mother and they have given her a huge credit and billed me a large amount. I need the credit moved to my account . It is a business property. The account that has the credit is 10015261 and we would like this credit of R46 798.66 to be transferred to the BCM account of Mr DS Bush account number 10436712. I have attached a copy of each of the BCM accounts as well as a letter from our attorneys asking the credit to be transferred. Thank you<div><br></div><div>QRC Response- please note for credit transfers between 2 accounts please contact Carol Sauls 043 722 7595</div> 27 3 24909 5 2 23 2 50 12/22/2022 9:17:31 AM 141049 13 2873 13
953343 35066 11/11/2022 6:11:44 AM 11/11/2022 6:11:45 AM IVR call: balance Received call for balance for account 10263004 undefined 7 2 25216 78
953342 35065 11/11/2022 6:11:09 AM 11/11/2022 6:11:10 AM IVR call: balance Received call for balance for account 10263004 undefined 7 2 25216 78
953341 35063 11/11/2022 6:08:04 AM 11/11/2022 6:08:04 AM IVR call: balance Received call for balance for account 10262063 undefined 7 2 4870 78
953301 35062 11/11/2022 5:36:17 AM 11/11/2022 5:36:37 AM IVR call: statement Received call for statement for account 10356191 sent message: 29545 8 2 28280 79
953290 35061 11/11/2022 5:31:24 AM 11/11/2022 5:31:24 AM IVR call: balance Received call for balance for account 10273271 undefined 7 2 28212 78
953272 35059 11/11/2022 4:29:56 AM 11/11/2022 4:29:57 AM IVR call: balance Received call for balance for account 10007623 undefined 7 2 25994 78
953271 35058 11/11/2022 4:27:27 AM 11/11/2022 4:27:28 AM IVR call: balance Received call for balance for account 10007623 undefined 7 2 25994 78
953269 35057 11/11/2022 4:24:06 AM 11/11/2022 4:24:07 AM IVR call: balance Received call for balance for account 10433220 undefined 7 2 16532 78
953264 35056 11/11/2022 3:40:19 AM 11/11/2022 3:40:20 AM IVR call: balance Received call for balance for account 10005849 undefined 7 2 5230 78
953259 35055 11/10/2022 7:30:47 PM 11/10/2022 7:30:48 PM IVR call: balance Received call for balance for account 10062736 undefined 7 2 13393 78
953258 35054 11/10/2022 7:29:52 PM 11/10/2022 7:29:53 PM IVR call: balance Received call for balance for account 10062736 undefined 7 2 13393 78
953213 35053 11/10/2022 6:19:10 PM 11/10/2022 6:19:11 PM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78
953209 35052 11/10/2022 6:13:02 PM 11/10/2022 6:13:03 PM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78
953206 35051 11/10/2022 6:11:46 PM 11/10/2022 6:11:47 PM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78
953203 35050 11/10/2022 6:10:28 PM 11/10/2022 6:10:28 PM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78
953196 35049 11/10/2022 5:53:28 PM 11/10/2022 5:53:28 PM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78