Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 953676 | 35089 | 11/11/2022 7:58:04 AM | 11/11/2022 7:58:05 AM | IVR call: balance | Received call for balance for account 10383458 undefined | 7 | 2 | 7647 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/11/2022 7:52:53 AM | 11/11/2022 7:52:55 AM | Water meter that is not on site | On account 10415157 Council is billing us water on meter 212063913, but we don't have this meter on site . May you please ask remove this meter and link meter 90032204 that is on site | 23 | 3 | 29195 | 12 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 35085 | 11/11/2022 7:46:33 AM | 11/11/2022 7:46:35 AM | water leak | consumer reported twice that there is a leak at the meter ref number 805428 and it was reported on the 3.10.22 and again on the 02.11.22 ref number 809916 water works went out but didn't do anything. as can see below for the last 3 months consumption increased.<div>2022/10/15 3 484.000 1.00000 43.000 C </div><div>2022/09/15 3 441.000 1.00000 33.000 C 2022/10/22 </div><div>2022/08/15 3 408.000 1.00000 21.000 C</div> | 30 | 3 | 29194 | 23 | 2 | 1 | 96 | 23 | |||||||||||||||||||||||||||||
| 953636 | 35087 | 11/11/2022 7:44:47 AM | 11/11/2022 7:44:48 AM | IVR call: balance | Received call for balance for account 10182842 undefined | 7 | 2 | 5175 | 78 | ||||||||||||||||||||||||||||||||
| 953633 | 35086 | 11/11/2022 7:43:47 AM | 11/11/2022 7:43:48 AM | IVR call: balance | Received call for balance for account 10182842 undefined | 7 | 2 | 5175 | 78 | ||||||||||||||||||||||||||||||||
| 35084 | 11/11/2022 7:42:24 AM | 11/11/2022 7:42:41 AM | Water Query | 6 months policy 2021/05/07-2022/07/08 | 23 | 3 | 29193 | 144 | 15 | 3 | 23 | 1 | 101 | 778 | 778 | ||||||||||||||||||||||||||
| 953576 | 35083 | 11/11/2022 7:28:37 AM | 11/11/2022 7:28:58 AM | IVR call: statement | Received call for statement for account 10087915 sent message: 29563 | 8 | 2 | 12032 | 79 | ||||||||||||||||||||||||||||||||
| 34922 | 11/11/2022 7:24:15 AM | 11/11/2022 7:24:17 AM | Double water billing | On account 10415220 Council is billing us water on meter 212072316 but we don't have a meter like that. May you please remove & reverse the billings. We are getting billed water double on 2 different meters on 1 account | 23 | 3 | 29187 | 12 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 35081 | 11/11/2022 7:24:06 AM | 11/11/2022 7:24:15 AM | water query | six months policy | 23 | 3 | 29189 | 228 | 15 | 3 | 23 | 1 | 101 | 2017 | 2017 | ||||||||||||||||||||||||||
| 953546 | 35080 | 11/11/2022 7:17:46 AM | 11/11/2022 7:17:47 AM | IVR call:? | Received call for ? for account 10019232 | 29186 | |||||||||||||||||||||||||||||||||||
| 35078 | 11/11/2022 7:01:09 AM | 11/11/2022 7:01:12 AM | water | please apply six months policy | 6 | 3 | 29184 | 112 | 15 | 2 | 23 | 1 | 101 | 203 | |||||||||||||||||||||||||||
| 953469 | 35079 | 11/11/2022 7:00:47 AM | 11/11/2022 7:00:48 AM | IVR call: balance | Received call for balance for account 10173906 undefined | 7 | 2 | 29185 | 78 | ||||||||||||||||||||||||||||||||
| 953466 | 35077 | 11/11/2022 7:00:02 AM | 11/11/2022 7:00:21 AM | IVR call: statement | Received call for statement for account 10052396 sent message: 29550 | 8 | 2 | 6830 | 79 | ||||||||||||||||||||||||||||||||
| 953465 | 35076 | 11/11/2022 6:59:26 AM | 11/11/2022 6:59:27 AM | IVR call: balance | Received call for balance for account 10426932 undefined | 7 | 2 | 7662 | 78 | ||||||||||||||||||||||||||||||||
| 953464 | 35075 | 11/11/2022 6:58:22 AM | 11/11/2022 6:58:44 AM | IVR call: statement | Received call for statement for account 10045166 sent message: 29549 | 8 | 2 | 6826 | 79 | ||||||||||||||||||||||||||||||||
| 953402 | 35074 | 11/11/2022 6:39:26 AM | 11/11/2022 6:39:26 AM | IVR call: balance | Received call for balance for account 10342789 undefined | 7 | 2 | 29183 | 78 | ||||||||||||||||||||||||||||||||
| 953396 | 35073 | 11/11/2022 6:38:14 AM | 11/11/2022 6:38:15 AM | IVR call: balance | Received call for balance for account 10045974 undefined | 7 | 2 | 8956 | 78 | ||||||||||||||||||||||||||||||||
| 953395 | 35072 | 11/11/2022 6:38:01 AM | 11/11/2022 6:38:02 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 953393 | 35071 | 11/11/2022 6:37:19 AM | 11/11/2022 6:37:20 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 953376 | 35070 | 11/11/2022 6:28:59 AM | 11/11/2022 6:29:00 AM | IVR call: balance | Received call for balance for account 10392015 undefined | 7 | 2 | 9885 | 78 |