Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 956658 | 35135 | 11/13/2022 6:44:00 AM | 11/13/2022 6:44:01 AM | IVR call: balance | Received call for balance for account 10239592 undefined | 7 | 2 | 14325 | 78 | ||||||||||||||||||||||||||||||||
| 10162 | 11/13/2022 6:37:34 AM | 11/13/2022 6:38:19 AM | Water query - 6 months policy | <b>"Good day BCMM</b><div><b>Please review attached account 10407918.<br></b></div><div><b><br></b></div><div><b> The water charged on May account is for 18 months and no 6 month policy adjustment was applied.</b></div><div><b><br></b></div><div><b> Please apply the 6 month policy to rectify this charge.</b></div><div><b><br></b></div><div><b> Kind regards</b></div><div><b><br></b></div><div><b> Sarie Kernekamp</b></div><div><b>Municipal Clerk</b></div><div><b>Trafalgar Property Management (Pty) Ltd"</b> - consumer</div> | 30 | 3 | 8976 | 20 | 2 | 1 | 101 | 20 | 20 | ||||||||||||||||||||||||||||
| 956635 | 35134 | 11/13/2022 6:34:08 AM | 11/13/2022 6:34:09 AM | IVR call: balance | Received call for balance for account 10036536 undefined | 7 | 2 | 5144 | 78 | ||||||||||||||||||||||||||||||||
| 956600 | 35133 | 11/13/2022 6:12:31 AM | 11/13/2022 6:12:32 AM | IVR call: balance | Received call for balance for account 10434598 undefined | 7 | 2 | 973 | 78 | ||||||||||||||||||||||||||||||||
| 956588 | 35132 | 11/13/2022 5:56:41 AM | 11/13/2022 5:56:41 AM | IVR call: balance | Received call for balance for account 10105046 undefined | 7 | 2 | 5147 | 78 | ||||||||||||||||||||||||||||||||
| 956565 | 35131 | 11/13/2022 5:34:54 AM | 11/13/2022 5:34:55 AM | IVR call: balance | Received call for balance for account 10005390 undefined | 7 | 2 | 7616 | 78 | ||||||||||||||||||||||||||||||||
| 956550 | 35130 | 11/13/2022 5:25:31 AM | 11/13/2022 5:25:32 AM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | ||||||||||||||||||||||||||||||||
| 956465 | 35129 | 11/12/2022 5:06:21 PM | 11/12/2022 5:06:22 PM | IVR call: balance | Received call for balance for account 10216004 undefined | 7 | 2 | 21200 | 78 | ||||||||||||||||||||||||||||||||
| 956450 | 35128 | 11/12/2022 4:26:20 PM | 11/12/2022 4:26:20 PM | IVR call: balance | Received call for balance for account 10293960 undefined | 7 | 2 | 12788 | 78 | ||||||||||||||||||||||||||||||||
| 956449 | 35127 | 11/12/2022 4:23:52 PM | 11/12/2022 4:23:53 PM | IVR call: balance | Received call for balance for account 20020328 undefined | 7 | 2 | 12798 | 78 | ||||||||||||||||||||||||||||||||
| 956440 | 35126 | 11/12/2022 2:58:25 PM | 11/12/2022 2:58:26 PM | IVR call: balance | Received call for balance for account 10029197 undefined | 7 | 2 | 21063 | 78 | ||||||||||||||||||||||||||||||||
| 956347 | 35125 | 11/12/2022 12:21:46 PM | 11/12/2022 12:21:47 PM | IVR call: balance | Received call for balance for account 10137282 undefined | 7 | 2 | 27527 | 78 | ||||||||||||||||||||||||||||||||
| 956343 | 35124 | 11/12/2022 12:15:48 PM | 11/12/2022 12:16:07 PM | IVR call: statement | Received call for statement for account 10137282 sent message: 29610 | 8 | 2 | 27527 | 79 | ||||||||||||||||||||||||||||||||
| 956336 | 35123 | 11/12/2022 12:10:20 PM | 11/12/2022 12:10:21 PM | IVR call: balance | Received call for balance for account 10022685 undefined | 7 | 2 | 4709 | 78 | ||||||||||||||||||||||||||||||||
| 956309 | 35122 | 11/12/2022 11:12:33 AM | 11/12/2022 11:12:34 AM | IVR call: balance | Received call for balance for account 10215998 undefined | 7 | 2 | 15414 | 78 | ||||||||||||||||||||||||||||||||
| 956308 | 35121 | 11/12/2022 11:03:41 AM | 11/12/2022 11:03:42 AM | IVR call: balance | Received call for balance for account 10025149 undefined | 7 | 2 | 5355 | 78 | ||||||||||||||||||||||||||||||||
| 956281 | 35120 | 11/12/2022 10:06:21 AM | 11/12/2022 10:06:22 AM | IVR call: balance | Received call for balance for account 10279623 undefined | 7 | 2 | 29211 | 78 | ||||||||||||||||||||||||||||||||
| 956280 | 35119 | 11/12/2022 10:05:02 AM | 11/12/2022 10:05:03 AM | IVR call: balance | Received call for balance for account 10438954 undefined | 7 | 2 | 24750 | 78 | ||||||||||||||||||||||||||||||||
| 956276 | 35118 | 11/12/2022 10:04:12 AM | 11/12/2022 10:04:13 AM | IVR call: balance | Received call for balance for account 10351670 undefined | 7 | 2 | 25928 | 78 | ||||||||||||||||||||||||||||||||
| 956274 | 35117 | 11/12/2022 10:03:39 AM | 11/12/2022 10:03:40 AM | IVR call: balance | Received call for balance for account 10038337 undefined | 7 | 2 | 943 | 78 |