Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 957253 | 35182 | 11/14/2022 4:51:05 AM | 11/14/2022 4:51:06 AM | IVR call: balance | Received call for balance for account 10131456 undefined | 7 | 2 | 15273 | 78 | ||||||||||||||||||||||||||||||||
| 957252 | 35181 | 11/14/2022 4:50:25 AM | 11/14/2022 4:50:26 AM | IVR call: balance | Received call for balance for account 10131456 undefined | 7 | 2 | 15273 | 78 | ||||||||||||||||||||||||||||||||
| 957244 | 35180 | 11/14/2022 4:42:49 AM | 11/14/2022 4:42:50 AM | IVR call: balance | Received call for balance for account 10299907 undefined | 7 | 2 | 18036 | 78 | ||||||||||||||||||||||||||||||||
| 957243 | 35179 | 11/14/2022 4:40:43 AM | 11/14/2022 4:40:43 AM | IVR call: balance | Received call for balance for account 10256707 undefined | 7 | 2 | 5284 | 78 | ||||||||||||||||||||||||||||||||
| 957217 | 35178 | 11/13/2022 8:29:28 PM | 11/13/2022 8:29:28 PM | IVR call: balance | Received call for balance for account 10433135 undefined | 7 | 2 | 29251 | 78 | ||||||||||||||||||||||||||||||||
| 34758 | 11/13/2022 7:48:23 PM | 11/13/2022 7:48:26 PM | Interim readings | Dear BCM,am not happy with the interim readings of my water it makes my bill a little bit higher. I would love if you can use manual system or device instead of this estimated method | 23 | 3 | 29089 | 17 | 2 | 23 | 1 | 111 | 2850 | ||||||||||||||||||||||||||||
| 957163 | 35177 | 11/13/2022 5:30:30 PM | 11/13/2022 5:30:31 PM | IVR call: balance | Received call for balance for account 10369239 undefined | 7 | 2 | 10850 | 78 | ||||||||||||||||||||||||||||||||
| 957144 | 35176 | 11/13/2022 5:08:42 PM | 11/13/2022 5:08:42 PM | IVR call: balance | Received call for balance for account 10026478 undefined | 7 | 2 | 4138 | 78 | ||||||||||||||||||||||||||||||||
| 957142 | 35175 | 11/13/2022 5:08:06 PM | 11/13/2022 5:08:07 PM | IVR call: balance | Received call for balance for account 10026478 undefined | 7 | 2 | 4138 | 78 | ||||||||||||||||||||||||||||||||
| 957103 | 35173 | 11/13/2022 4:16:21 PM | 11/13/2022 4:16:48 PM | IVR call: statement | Received call for statement for account 20030686 sent message: 29752 | 8 | 2 | 23997 | 79 | ||||||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:59:35 PM | 11/13/2022 3:59:38 PM | water leak | address: 09 luiosa street king williams town 5601 regards Zuko 073 0919 342 | 23 | 3 | 29249 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:57:55 PM | 11/13/2022 3:57:58 PM | water leak | address: 09 luiosa street king williams town 5601 | 23 | 3 | 29249 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:51:04 PM | 11/13/2022 3:51:07 PM | water leak | 43a queesnroad. water leak. plumbing report provided. Regards Dr Kinase 073 0919 342 | 23 | 3 | 24795 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:50:30 PM | 11/13/2022 3:50:32 PM | waterleak | 43a queesnroad. water leak. plumbing report provided. Regards Dr Kinase 073 0919 342 | 23 | 3 | 24795 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:38:49 PM | 11/13/2022 3:38:51 PM | water leakage | 43A queens road. water leakage kindly help should you require any further information please donot hesitate to contact me on 073 0919 342 | 23 | 3 | 24795 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 957064 | 35172 | 11/13/2022 3:35:59 PM | 11/13/2022 3:36:27 PM | IVR call: statement | Received call for statement for account 20030686 sent message: 29736 | 8 | 2 | 23997 | 79 | ||||||||||||||||||||||||||||||||
| 957063 | 35171 | 11/13/2022 3:35:29 PM | 11/13/2022 3:35:30 PM | IVR call: balance | Received call for balance for account 10144367 undefined | 7 | 2 | 5288 | 78 | ||||||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:33:23 PM | 11/13/2022 3:33:25 PM | water leakage | i would like to report a continous water leak for the property 43A queens road. king williams town. 5601. plumbers report is attached. Yours faith fully Dr Kinase Zuko 073 0919 342 | 23 | 3 | 24795 | 17 | 3 | 23 | 1 | 96 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:22:43 PM | 11/13/2022 3:22:46 PM | water bill too high | water bill went very high in one month, we went to municipal offces in beaconbay and they tols us they will fectify it. nothing has been done. we are paying monthly | 23 | 3 | 25353 | 4 | 2 | 23 | 1 | 113 | 2876 | ||||||||||||||||||||||||||||
| 35170 | 11/13/2022 3:17:01 PM | 11/13/2022 3:17:06 PM | dr | our bill is too high, we were told that municipality was not taking reading. municupal offices in beaconbay told us that they will rectify it and the bills will be less. we are paying everymonth. please do a handover. thank you | 23 | 3 | 25353 | 17 | 2 | 23 | 1 | 96 | 2876 |