Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 957381 | 35203 | 11/14/2022 6:23:43 AM | 11/14/2022 6:23:44 AM | IVR call: balance | Received call for balance for account 10038294 undefined | 7 | 2 | 13757 | 78 | ||||||||||||||||||||||||||||||||
| 957377 | 35202 | 11/14/2022 6:22:45 AM | 11/14/2022 6:22:46 AM | IVR call: balance | Received call for balance for account 10045974 undefined | 7 | 2 | 8956 | 78 | ||||||||||||||||||||||||||||||||
| 957375 | 35201 | 11/14/2022 6:22:18 AM | 11/14/2022 6:22:18 AM | IVR call: balance | Received call for balance for account 10265296 undefined | 7 | 2 | 15472 | 78 | ||||||||||||||||||||||||||||||||
| 957370 | 35200 | 11/14/2022 6:21:50 AM | 11/14/2022 6:21:51 AM | IVR call: balance | Received call for balance for account 10038294 undefined | 7 | 2 | 13757 | 78 | ||||||||||||||||||||||||||||||||
| 957369 | 35199 | 11/14/2022 6:21:22 AM | 11/14/2022 6:21:23 AM | IVR call: balance | Received call for balance for account 10344631 undefined | 7 | 2 | 29182 | 78 | ||||||||||||||||||||||||||||||||
| 957352 | 35197 | 11/14/2022 6:16:58 AM | 11/14/2022 6:16:59 AM | IVR call: balance | Received call for balance for account 10271744 undefined | 7 | 2 | 29254 | 78 | ||||||||||||||||||||||||||||||||
| 957317 | 35196 | 11/14/2022 6:09:16 AM | 11/14/2022 6:09:36 AM | IVR call: meter-reading | Received call for meter-reading for account 10277027 Meter reading: [50601266] Meter type: [water] | 10 | 2 | 29253 | 81 | ||||||||||||||||||||||||||||||||
| 957318 | 35195 | 11/14/2022 6:09:13 AM | 11/14/2022 6:09:13 AM | IVR call: balance | Received call for balance for account 10018101 undefined | 7 | 2 | 26993 | 78 | ||||||||||||||||||||||||||||||||
| 957312 | 35194 | 11/14/2022 6:08:18 AM | 11/14/2022 6:08:19 AM | IVR call: balance | Received call for balance for account 10006767 undefined | 7 | 2 | 4542 | 78 | ||||||||||||||||||||||||||||||||
| 957308 | 35193 | 11/14/2022 6:06:50 AM | 11/14/2022 6:06:51 AM | IVR call: balance | Received call for balance for account 10151145 undefined | 7 | 2 | 10092 | 78 | ||||||||||||||||||||||||||||||||
| 957299 | 35192 | 11/14/2022 6:05:55 AM | 11/14/2022 6:06:37 AM | IVR call: meter-reading | Received call for meter-reading for account 10277027 Meter reading: [5060] Meter type: [water] | 10 | 2 | 29253 | 81 | ||||||||||||||||||||||||||||||||
| 957300 | 35191 | 11/14/2022 6:05:41 AM | 11/14/2022 6:05:43 AM | IVR call: balance | Received call for balance for account 10028269 undefined | 7 | 2 | 12238 | 78 | ||||||||||||||||||||||||||||||||
| 957301 | 35190 | 11/14/2022 6:05:41 AM | 11/14/2022 6:05:42 AM | IVR call: balance | Received call for balance for account 10150592 undefined | 7 | 2 | 10091 | 78 | ||||||||||||||||||||||||||||||||
| 957298 | 35189 | 11/14/2022 6:05:03 AM | 11/14/2022 6:05:04 AM | IVR call: balance | Received call for balance for account 10044210 undefined | 7 | 2 | 10090 | 78 | ||||||||||||||||||||||||||||||||
| 957297 | 35188 | 11/14/2022 6:04:20 AM | 11/14/2022 6:04:21 AM | IVR call: balance | Received call for balance for account 10182999 undefined | 7 | 2 | 10089 | 78 | ||||||||||||||||||||||||||||||||
| 957294 | 35187 | 11/14/2022 6:03:39 AM | 11/14/2022 6:03:39 AM | IVR call: balance | Received call for balance for account 10043485 undefined | 7 | 2 | 10088 | 78 | ||||||||||||||||||||||||||||||||
| 957289 | 35186 | 11/14/2022 6:00:24 AM | 11/14/2022 6:00:25 AM | IVR call: balance | Received call for balance for account 10262036 undefined | 7 | 2 | 22614 | 78 | ||||||||||||||||||||||||||||||||
| 957262 | 35185 | 11/14/2022 5:25:22 AM | 11/14/2022 5:26:00 AM | IVR call: statement | Received call for statement for account 10321524 sent message: 29756 | 8 | 2 | 29252 | 79 | ||||||||||||||||||||||||||||||||
| 957259 | 35184 | 11/14/2022 5:02:34 AM | 11/14/2022 5:02:35 AM | IVR call: balance | Received call for balance for account 10189807 undefined | 7 | 2 | 25086 | 78 | ||||||||||||||||||||||||||||||||
| 957254 | 35183 | 11/14/2022 4:58:03 AM | 11/14/2022 4:58:04 AM | IVR call: balance | Received call for balance for account 10440317 undefined | 7 | 2 | 29147 | 78 |