Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35222 | 11/14/2022 7:09:08 AM | 11/14/2022 7:09:11 AM | WATER | PLEASE TRANSFER WATER METER FROM PREVIOUS OWNER'S ACCOUNT | 6 | 3 | 29263 | 114 | 4 | 2 | 23 | 1 | 113 | 201 | |||||||||||||||||||||||||||
| 35219 | 11/14/2022 7:07:02 AM | 11/14/2022 7:07:05 AM | split consumption | PLEASE ASSIST WITH SPLIT CONSUMPTION | 6 | 3 | 29261 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 957514 | 35221 | 11/14/2022 7:06:54 AM | 11/14/2022 7:06:55 AM | IVR call: balance | Received call for balance for account 10137000 undefined | 7 | 2 | 29262 | 78 | ||||||||||||||||||||||||||||||||
| 957510 | 35220 | 11/14/2022 7:05:52 AM | 11/14/2022 7:05:53 AM | IVR call: balance | Received call for balance for account 10144427 undefined | 7 | 2 | 14308 | 78 | ||||||||||||||||||||||||||||||||
| 957505 | 35218 | 11/14/2022 7:03:11 AM | 11/14/2022 7:03:12 AM | IVR call: balance | Received call for balance for account 10060562 undefined | 7 | 2 | 23843 | 78 | ||||||||||||||||||||||||||||||||
| 957496 | 35217 | 11/14/2022 6:59:01 AM | 11/14/2022 6:59:16 AM | IVR call: statement | Received call for statement for account 10295358 sent message: 29769 | 8 | 2 | 3692 | 79 | ||||||||||||||||||||||||||||||||
| 957482 | 35216 | 11/14/2022 6:56:56 AM | 11/14/2022 6:57:12 AM | IVR call: statement | Received call for statement for account 10295358 sent message: 29766 | 8 | 2 | 3692 | 79 | ||||||||||||||||||||||||||||||||
| 957453 | 35215 | 11/14/2022 6:49:28 AM | 11/14/2022 6:49:29 AM | IVR call: balance | Received call for balance for account 10440921 undefined | 7 | 2 | 27970 | 78 | ||||||||||||||||||||||||||||||||
| 957444 | 35214 | 11/14/2022 6:46:25 AM | 11/14/2022 6:46:44 AM | IVR call: statement | Received call for statement for account 10441070 sent message: 29763 | 8 | 2 | 29260 | 79 | ||||||||||||||||||||||||||||||||
| 957443 | 35213 | 11/14/2022 6:46:18 AM | 11/14/2022 6:46:19 AM | IVR call: balance | Received call for balance for account 10034184 undefined | 7 | 2 | 4002 | 78 | ||||||||||||||||||||||||||||||||
| 957441 | 35212 | 11/14/2022 6:45:35 AM | 11/14/2022 6:45:36 AM | IVR call: balance | Received call for balance for account 10441070 undefined | 7 | 2 | 29260 | 78 | ||||||||||||||||||||||||||||||||
| 957437 | 35211 | 11/14/2022 6:43:58 AM | 11/14/2022 6:43:59 AM | IVR call: balance | Received call for balance for account 10426963 undefined | 7 | 2 | 25805 | 78 | ||||||||||||||||||||||||||||||||
| 35198 | 11/14/2022 6:42:56 AM | 11/14/2022 6:42:59 AM | water query | new meter was installed on this acc but even now still charging interim under the old meter and on the new meter its charging the normal amount except ion the 9th month there is high consumption please assist | 6 | 3 | 29256 | 145 | 17 | 2 | 23 | 1 | 112 | 780 | |||||||||||||||||||||||||||
| 957427 | 35210 | 11/14/2022 6:39:16 AM | 11/14/2022 6:39:34 AM | IVR call: statement | Received call for statement for account 10194162 sent message: 29758 | 8 | 2 | 29259 | 79 | ||||||||||||||||||||||||||||||||
| 957421 | 35209 | 11/14/2022 6:38:14 AM | 11/14/2022 6:38:15 AM | IVR call: balance | Received call for balance for account 10194162 undefined | 7 | 2 | 29259 | 78 | ||||||||||||||||||||||||||||||||
| 957420 | 35208 | 11/14/2022 6:38:06 AM | 11/14/2022 6:38:06 AM | IVR call: balance | Received call for balance for account 10291791 undefined | 7 | 2 | 29258 | 78 | ||||||||||||||||||||||||||||||||
| 957401 | 35207 | 11/14/2022 6:31:41 AM | 11/14/2022 6:31:42 AM | IVR call:? | Received call for ? for account 10349815 | 29257 | |||||||||||||||||||||||||||||||||||
| 957400 | 35206 | 11/14/2022 6:30:47 AM | 11/14/2022 6:30:47 AM | IVR call: balance | Received call for balance for account 10038695 undefined | 7 | 2 | 7147 | 78 | ||||||||||||||||||||||||||||||||
| 957397 | 35205 | 11/14/2022 6:27:03 AM | 11/14/2022 6:27:03 AM | IVR call: balance | Received call for balance for account 10434825 undefined | 7 | 2 | 15280 | 78 | ||||||||||||||||||||||||||||||||
| 957389 | 35204 | 11/14/2022 6:24:33 AM | 11/14/2022 6:24:34 AM | IVR call: balance | Received call for balance for account 10045974 undefined | 7 | 2 | 8956 | 78 |