Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 957756 | 35262 | 11/14/2022 8:14:44 AM | 11/14/2022 8:15:08 AM | IVR call: statement | Received call for statement for account 10344679 sent message: 29802 | 8 | 2 | 25911 | 79 | ||||||||||||||||||||||||||||||||
| 957754 | 35261 | 11/14/2022 8:13:51 AM | 11/14/2022 8:13:52 AM | IVR call: balance | Received call for balance for account 10330427 undefined | 7 | 2 | 17514 | 78 | ||||||||||||||||||||||||||||||||
| 957753 | 35260 | 11/14/2022 8:13:35 AM | 11/14/2022 8:13:36 AM | IVR call: balance | Received call for balance for account 20157812 undefined | 7 | 2 | 29276 | 78 | ||||||||||||||||||||||||||||||||
| 957752 | 35259 | 11/14/2022 8:13:09 AM | 11/14/2022 8:13:10 AM | IVR call: balance | Received call for balance for account 10330424 undefined | 7 | 2 | 17512 | 78 | ||||||||||||||||||||||||||||||||
| 957745 | 35258 | 11/14/2022 8:10:55 AM | 11/14/2022 8:10:56 AM | IVR call: balance | Received call for balance for account 10371531 undefined | 7 | 2 | 14484 | 78 | ||||||||||||||||||||||||||||||||
| 957739 | 35257 | 11/14/2022 8:09:46 AM | 11/14/2022 8:09:47 AM | IVR call: balance | Received call for balance for account 10052324 undefined | 7 | 2 | 4387 | 78 | ||||||||||||||||||||||||||||||||
| 957722 | 35255 | 11/14/2022 8:05:08 AM | 11/14/2022 8:05:09 AM | IVR call: balance | Received call for balance for account 20157876 undefined | 7 | 2 | 26757 | 78 | ||||||||||||||||||||||||||||||||
| 957712 | 35254 | 11/14/2022 8:03:38 AM | 11/14/2022 8:03:39 AM | IVR call: balance | Received call for balance for account 20157876 undefined | 7 | 2 | 26757 | 78 | ||||||||||||||||||||||||||||||||
| 957706 | 35253 | 11/14/2022 8:01:41 AM | 11/14/2022 8:01:42 AM | IVR call: balance | Received call for balance for account 10240291 undefined | 7 | 2 | 7024 | 78 | ||||||||||||||||||||||||||||||||
| 35249 | 11/14/2022 8:01:06 AM | 11/14/2022 8:01:14 AM | high water charges | Kindly investigate high water charges raised on this account. charges seem too high for domestic property | 6 | 3 | 29274 | 72 | 15 | 2 | 23 | 1 | 50 | 73 | 73 | ||||||||||||||||||||||||||
| 957701 | 35252 | 11/14/2022 8:00:41 AM | 11/14/2022 8:00:42 AM | IVR call: balance | Received call for balance for account 10240291 undefined | 7 | 2 | 7024 | 78 | ||||||||||||||||||||||||||||||||
| 957697 | 35251 | 11/14/2022 7:59:31 AM | 11/14/2022 7:59:32 AM | IVR call: balance | Received call for balance for account 10260708 undefined | 7 | 2 | 8786 | 78 | ||||||||||||||||||||||||||||||||
| 957698 | 35250 | 11/14/2022 7:59:27 AM | 11/14/2022 7:59:28 AM | IVR call: balance | Received call for balance for account 10409993 undefined | 7 | 2 | 8181 | 78 | ||||||||||||||||||||||||||||||||
| 957694 | 35248 | 11/14/2022 7:57:14 AM | 11/14/2022 7:57:15 AM | IVR call: balance | Received call for balance for account 10402028 undefined | 7 | 2 | 14481 | 78 | ||||||||||||||||||||||||||||||||
| 957690 | 35247 | 11/14/2022 7:56:00 AM | 11/14/2022 7:56:00 AM | IVR call: balance | Received call for balance for account 10402028 undefined | 7 | 2 | 14481 | 78 | ||||||||||||||||||||||||||||||||
| 957687 | 35246 | 11/14/2022 7:55:07 AM | 11/14/2022 7:55:08 AM | IVR call: balance | Received call for balance for account 10421663 undefined | 7 | 2 | 8235 | 78 | ||||||||||||||||||||||||||||||||
| 957681 | 35245 | 11/14/2022 7:53:26 AM | 11/14/2022 7:53:26 AM | IVR call: balance | Received call for balance for account 10291011 undefined | 7 | 2 | 7355 | 78 | ||||||||||||||||||||||||||||||||
| 957680 | 35244 | 11/14/2022 7:52:58 AM | 11/14/2022 7:52:59 AM | IVR call: balance | Received call for balance for account 10011674 undefined | 7 | 2 | 5731 | 78 | ||||||||||||||||||||||||||||||||
| 957679 | 35243 | 11/14/2022 7:52:13 AM | 11/14/2022 7:52:14 AM | IVR call: balance | Received call for balance for account 10011674 undefined | 7 | 2 | 5731 | 78 | ||||||||||||||||||||||||||||||||
| 957674 | 35242 | 11/14/2022 7:50:51 AM | 11/14/2022 7:50:52 AM | IVR call: balance | Received call for balance for account 20379484 undefined | 7 | 2 | 22239 | 78 |