Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
957892 35283 11/14/2022 9:00:03 AM 11/14/2022 9:00:03 AM IVR call: balance Received call for balance for account 10422513 undefined 7 2 29282 78
957871 35282 11/14/2022 8:47:36 AM 11/14/2022 8:47:36 AM IVR call: balance Received call for balance for account 10005819 undefined 7 2 6730 78
957846 35281 11/14/2022 8:37:48 AM 11/14/2022 8:37:49 AM IVR call: balance Received call for balance for account 10001909 undefined 7 2 29281 78
957840 35280 11/14/2022 8:37:01 AM 11/14/2022 8:37:20 AM IVR call: statement Received call for statement for account 10427037 sent message: 29812 8 2 4056 79
957841 35279 11/14/2022 8:36:56 AM 11/14/2022 8:36:57 AM IVR call: balance Received call for balance for account 10017961 undefined 7 2 8006 78
957839 35278 11/14/2022 8:36:43 AM 11/14/2022 8:36:44 AM IVR call: balance Received call for balance for account 10001909 undefined 7 2 29281 78
957835 35277 11/14/2022 8:36:07 AM 11/14/2022 8:36:08 AM IVR call: balance Received call for balance for account 10427037 undefined 7 2 4056 78
957825 35276 11/14/2022 8:34:03 AM 11/14/2022 8:34:24 AM IVR call: statement Received call for statement for account 10290688 sent message: 29809 8 2 29280 79
957822 35275 11/14/2022 8:33:55 AM 11/14/2022 8:34:23 AM IVR call: statement Received call for statement for account 10361725 sent message: 29808 8 2 8358 79
957820 35274 11/14/2022 8:32:57 AM 11/14/2022 8:32:58 AM IVR call: balance Received call for balance for account 10290688 undefined 7 2 29280 78
957807 35273 11/14/2022 8:30:15 AM 11/14/2022 8:30:16 AM IVR call: balance Received call for balance for account 10290688 undefined 7 2 29280 78
35272 11/14/2022 8:28:24 AM 2/8/2023 12:13:47 PM WATER SUBMITTED PLUMBERS LETTTER FOR A FIXED LEAK. 6 3 29279 114 17 2 23 1 96 142397 201 201
957797 35271 11/14/2022 8:26:49 AM 11/14/2022 8:26:50 AM IVR call: balance Received call for balance for account 10436605 undefined 7 2 29278 78
957784 35270 11/14/2022 8:22:07 AM 11/14/2022 8:22:08 AM IVR call: balance Received call for balance for account 20072132 undefined 7 2 29277 78
957779 35269 11/14/2022 8:21:01 AM 11/14/2022 8:21:02 AM IVR call: balance Received call for balance for account 10087746 undefined 7 2 24839 78
957778 35268 11/14/2022 8:20:48 AM 11/14/2022 8:20:49 AM IVR call: balance Received call for balance for account 10298580 undefined 7 2 27375 78
957771 35266 11/14/2022 8:18:59 AM 11/14/2022 8:19:00 AM IVR call: balance Received call for balance for account 20072132 undefined 7 2 29277 78
957768 35265 11/14/2022 8:17:13 AM 11/14/2022 8:17:14 AM IVR call: balance Received call for balance for account 20157795 undefined 7 2 22244 78
957766 35264 11/14/2022 8:16:12 AM 11/14/2022 8:16:13 AM IVR call: balance Received call for balance for account 20354384 undefined 7 2 7092 78
957757 35263 11/14/2022 8:14:48 AM 11/14/2022 8:14:48 AM IVR call: balance Received call for balance for account 10182900 undefined 7 2 25695 78