Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
958112 11/14/2022 10:17:18 AM 11/14/2022 10:17:18 AM IVR call:? Received call for ? for account undefined
958105 35301 11/14/2022 10:14:50 AM 11/14/2022 10:14:51 AM IVR call: balance Received call for balance for account 10265966 undefined 7 2 13563 78
958029 35299 11/14/2022 9:47:16 AM 11/14/2022 9:47:16 AM IVR call: balance Received call for balance for account 10021587 undefined 7 2 16239 78
958026 35298 11/14/2022 9:45:44 AM 11/14/2022 9:45:45 AM IVR call: balance Received call for balance for account 10341849 undefined 7 2 7174 78
958023 35297 11/14/2022 9:43:53 AM 11/14/2022 9:43:54 AM IVR call: balance Received call for balance for account 10063611 undefined 7 2 26346 78
958006 35296 11/14/2022 9:35:54 AM 11/14/2022 9:35:55 AM IVR call: balance Received call for balance for account 10007551 undefined 7 2 4486 78
957991 35295 11/14/2022 9:34:02 AM 11/14/2022 9:34:02 AM IVR call: balance Received call for balance for account 10170229 undefined 7 2 18220 78
957990 35294 11/14/2022 9:32:44 AM 11/14/2022 9:32:44 AM IVR call: balance Received call for balance for account 10170229 undefined 7 2 18220 78
957987 35293 11/14/2022 9:31:59 AM 11/14/2022 9:32:00 AM IVR call: balance Received call for balance for account 10170229 undefined 7 2 18220 78
957983 35292 11/14/2022 9:31:10 AM 11/14/2022 9:31:11 AM IVR call: balance Received call for balance for account 10170229 undefined 7 2 18220 78
957978 35291 11/14/2022 9:29:03 AM 11/14/2022 9:29:04 AM IVR call: balance Received call for balance for account 10247066 undefined 7 2 12772 78
957972 35290 11/14/2022 9:26:23 AM 11/14/2022 9:26:24 AM IVR call: balance Received call for balance for account 10429502 undefined 7 2 5563 78
35287 11/14/2022 9:26:16 AM 4/17/2023 8:58:13 AM WATER METER NO.202019127 BELONGS TO ERF 13809 PLEASE SEE FRONT DESK AND MACROCOMM FOR THE CORRECT INFORMATION PLEASE REVERSE ALL THE CHARGES FROM THE INCORRECT METER. 6 3 29284 114 17 2 23 1 112 145477 201 201
957963 11/14/2022 9:24:51 AM 11/14/2022 9:24:52 AM IVR call:? Received call for ? for account undefined
957959 35289 11/14/2022 9:24:17 AM 11/14/2022 9:24:38 AM IVR call: statement Received call for statement for account 10440313 sent message: 29819 8 2 29286 79
957955 11/14/2022 9:23:18 AM 11/14/2022 9:23:18 AM IVR call:? Received call for ? for account undefined
957956 35288 11/14/2022 9:23:16 AM 11/14/2022 9:23:46 AM IVR call: statement Received call for statement for account 10343937 sent message: 29818 8 2 29285 79
957946 35286 11/14/2022 9:17:49 AM 11/14/2022 9:17:50 AM IVR call: balance Received call for balance for account 10292163 undefined 7 2 11818 78
957899 35285 11/14/2022 9:04:26 AM 11/14/2022 9:04:44 AM IVR call: statement Received call for statement for account 10175142 sent message: 29816 8 2 8505 79
957898 35284 11/14/2022 9:04:12 AM 11/14/2022 9:04:13 AM IVR call: balance Received call for balance for account 10358457 undefined 7 2 29283 78