Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 958260 | 35319 | 11/14/2022 11:36:28 AM | 11/14/2022 11:36:28 AM | IVR call: balance | Received call for balance for account 10288042 undefined | 7 | 2 | 4754 | 78 | ||||||||||||||||||||||||||||||||
| 958255 | 35318 | 11/14/2022 11:36:02 AM | 11/14/2022 11:36:03 AM | IVR call:? | Received call for ? for account 10198428 | 21357 | |||||||||||||||||||||||||||||||||||
| 958240 | 35317 | 11/14/2022 11:29:15 AM | 11/14/2022 11:29:16 AM | IVR call: balance | Received call for balance for account 10260708 undefined | 7 | 2 | 8786 | 78 | ||||||||||||||||||||||||||||||||
| 958239 | 35316 | 11/14/2022 11:28:44 AM | 11/14/2022 11:28:44 AM | IVR call: balance | Received call for balance for account 10350580 undefined | 7 | 2 | 29156 | 78 | ||||||||||||||||||||||||||||||||
| 958238 | 35315 | 11/14/2022 11:27:53 AM | 11/14/2022 11:27:54 AM | IVR call: balance | Received call for balance for account 10440938 undefined | 7 | 2 | 29107 | 78 | ||||||||||||||||||||||||||||||||
| 958234 | 35314 | 11/14/2022 11:26:37 AM | 11/14/2022 11:26:37 AM | IVR call: balance | Received call for balance for account 10350580 undefined | 7 | 2 | 29156 | 78 | ||||||||||||||||||||||||||||||||
| 958231 | 35313 | 11/14/2022 11:25:40 AM | 11/14/2022 11:26:00 AM | IVR call: statement | Received call for statement for account 10423665 sent message: 29839 | 8 | 2 | 29288 | 79 | ||||||||||||||||||||||||||||||||
| 35311 | 11/14/2022 11:25:06 AM | 11/14/2022 11:25:09 AM | WATER | PLEASE SPLIT CONSUMPTION AND INVESTIGATE SMART METER IS GENERATING SMALL READINGS. | 6 | 3 | 29287 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 958228 | 35312 | 11/14/2022 11:24:08 AM | 11/14/2022 11:24:09 AM | IVR call: balance | Received call for balance for account 10037418 undefined | 7 | 2 | 4461 | 78 | ||||||||||||||||||||||||||||||||
| 958225 | 35310 | 11/14/2022 11:22:24 AM | 11/14/2022 11:22:24 AM | IVR call:? | Received call for ? for account 10397045 | 4929 | |||||||||||||||||||||||||||||||||||
| 24504 | 11/14/2022 11:19:15 AM | 11/14/2022 11:19:18 AM | Refuse domestic | Please advise why account for 273 Patridge place Kaysers Beach is charged for refuse domestic as this property is unoccupied and vacant at this point of time | 23 | 3 | 14810 | 5 | 2 | 23 | 4 | 120 | 2361 | ||||||||||||||||||||||||||||
| 958217 | 35309 | 11/14/2022 11:17:44 AM | 11/14/2022 11:17:58 AM | IVR call: statement | Received call for statement for account 10374305 sent message: 29833 | 8 | 2 | 15004 | 79 | ||||||||||||||||||||||||||||||||
| 958193 | 35308 | 11/14/2022 10:55:29 AM | 11/14/2022 10:55:30 AM | IVR call: balance | Received call for balance for account 10298428 undefined | 7 | 2 | 24277 | 78 | ||||||||||||||||||||||||||||||||
| 958190 | 35307 | 11/14/2022 10:53:55 AM | 11/14/2022 10:53:56 AM | IVR call: balance | Received call for balance for account 10069421 undefined | 7 | 2 | 13578 | 78 | ||||||||||||||||||||||||||||||||
| 958186 | 35306 | 11/14/2022 10:52:40 AM | 11/14/2022 10:52:40 AM | IVR call: balance | Received call for balance for account 10069425 undefined | 7 | 2 | 13577 | 78 | ||||||||||||||||||||||||||||||||
| 11948 | 11/14/2022 10:48:29 AM | 11/14/2022 10:48:31 AM | 23 Tyson Place | No water usage has been billed since June 2021. Meter needs to be inspected and replaced if it is non-operational. | 23 | 3 | 10888 | 4 | 2 | 23 | 1 | 113 | 305 | ||||||||||||||||||||||||||||
| 958147 | 35305 | 11/14/2022 10:31:44 AM | 11/14/2022 10:32:00 AM | IVR call: statement | Received call for statement for account 10280672 sent message: 29829 | 8 | 2 | 14716 | 79 | ||||||||||||||||||||||||||||||||
| 958144 | 35304 | 11/14/2022 10:28:10 AM | 11/14/2022 10:28:11 AM | IVR call: balance | Received call for balance for account 10348732 undefined | 7 | 2 | 8287 | 78 | ||||||||||||||||||||||||||||||||
| 958135 | 35303 | 11/14/2022 10:27:03 AM | 11/14/2022 10:27:04 AM | IVR call: balance | Received call for balance for account 10348732 undefined | 7 | 2 | 8287 | 78 | ||||||||||||||||||||||||||||||||
| 958115 | 35302 | 11/14/2022 10:18:08 AM | 11/14/2022 10:18:09 AM | IVR call: balance | Received call for balance for account 10344679 undefined | 7 | 2 | 25911 | 78 |