Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 958369 | 35339 | 11/14/2022 12:44:32 PM | 11/14/2022 12:44:33 PM | IVR call: balance | Received call for balance for account 20315642 undefined | 7 | 2 | 29295 | 78 | ||||||||||||||||||||||||||||||||
| 958367 | 35337 | 11/14/2022 12:43:19 PM | 11/14/2022 12:43:20 PM | IVR call: balance | Received call for balance for account 10240327 undefined | 7 | 2 | 29293 | 78 | ||||||||||||||||||||||||||||||||
| 958361 | 35336 | 11/14/2022 12:40:54 PM | 11/14/2022 12:40:55 PM | IVR call: balance | Received call for balance for account 10180074 undefined | 7 | 2 | 29291 | 78 | ||||||||||||||||||||||||||||||||
| 35328 | 11/14/2022 12:30:17 PM | 11/14/2022 12:30:18 PM | water reading dispute | see letter (e-mail) 14 April 2022 | 23 | 3 | 29290 | 17 | 2 | 23 | 1 | 111 | 2883 | ||||||||||||||||||||||||||||
| 35328 | 11/14/2022 12:27:35 PM | 11/14/2022 12:27:36 PM | water meter reading | water meter reading dispute as per your March2022 statement of account | 23 | 3 | 29290 | 15 | 2 | 23 | 1 | 50 | 2883 | ||||||||||||||||||||||||||||
| 958332 | 35335 | 11/14/2022 12:27:25 PM | 11/14/2022 12:27:42 PM | IVR call: statement | Received call for statement for account 10169561 sent message: 29849 | 8 | 2 | 6220 | 79 | ||||||||||||||||||||||||||||||||
| 958331 | 35334 | 11/14/2022 12:26:21 PM | 11/14/2022 12:26:21 PM | IVR call: balance | Received call for balance for account 20120072 undefined | 7 | 2 | 21424 | 78 | ||||||||||||||||||||||||||||||||
| 958330 | 35333 | 11/14/2022 12:24:24 PM | 11/14/2022 12:24:25 PM | IVR call: balance | Received call for balance for account 20120072 undefined | 7 | 2 | 21424 | 78 | ||||||||||||||||||||||||||||||||
| 958316 | 35332 | 11/14/2022 12:12:10 PM | 11/14/2022 12:12:34 PM | IVR call: meter-reading | Received call for meter-reading for account 10051961 Meter reading: [07148218] Meter type: [electric] | 10 | 2 | 19928 | 81 | ||||||||||||||||||||||||||||||||
| 958306 | 35331 | 11/14/2022 12:08:43 PM | 11/14/2022 12:08:44 PM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 958303 | 35330 | 11/14/2022 12:08:11 PM | 11/14/2022 12:08:31 PM | IVR call: statement | Received call for statement for account 10321524 sent message: 29845 | 8 | 2 | 29252 | 79 | ||||||||||||||||||||||||||||||||
| 958297 | 35329 | 11/14/2022 12:03:19 PM | 11/14/2022 12:03:20 PM | IVR call: balance | Received call for balance for account 10044170 undefined | 7 | 2 | 7193 | 78 | ||||||||||||||||||||||||||||||||
| 958291 | 35327 | 11/14/2022 11:59:56 AM | 11/14/2022 12:00:21 PM | IVR call: statement | Received call for statement for account 10044168 sent message: 29843 | 8 | 2 | 5582 | 79 | ||||||||||||||||||||||||||||||||
| 958284 | 35326 | 11/14/2022 11:58:46 AM | 11/14/2022 11:58:46 AM | IVR call: balance | Received call for balance for account 10044168 undefined | 7 | 2 | 5582 | 78 | ||||||||||||||||||||||||||||||||
| 35323 | 11/14/2022 11:58:39 AM | 11/14/2022 11:58:43 AM | REPORT FROM FIRE DEPTMNT | CONSUMER IS HERE TO SUBMIT REPORT FROM FIRE DEPTMNT, FLAG GOT FIRE ON THE 29/03/2022, WILL YOU PLEASE STOP SERVICES | 6 | 3 | 29289 | 113 | 5 | 2 | 23 | 4 | 120 | 202 | |||||||||||||||||||||||||||
| 958285 | 35325 | 11/14/2022 11:58:34 AM | 11/14/2022 11:58:34 AM | IVR call: balance | Received call for balance for account 10245390 undefined | 7 | 2 | 5275 | 78 | ||||||||||||||||||||||||||||||||
| 958281 | 35324 | 11/14/2022 11:57:47 AM | 11/14/2022 11:57:48 AM | IVR call: balance | Received call for balance for account 10296890 undefined | 7 | 2 | 13699 | 78 | ||||||||||||||||||||||||||||||||
| 958278 | 35322 | 11/14/2022 11:50:30 AM | 11/14/2022 11:50:30 AM | IVR call: balance | Received call for balance for account 10427279 undefined | 7 | 2 | 14119 | 78 | ||||||||||||||||||||||||||||||||
| 958266 | 35321 | 11/14/2022 11:41:15 AM | 11/14/2022 11:41:16 AM | IVR call: balance | Received call for balance for account 10177193 undefined | 7 | 2 | 7391 | 78 | ||||||||||||||||||||||||||||||||
| 958264 | 35320 | 11/14/2022 11:37:57 AM | 11/14/2022 11:37:58 AM | IVR call: balance | Received call for balance for account 10198428 undefined | 7 | 2 | 21357 | 78 |