Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 959065 | 35396 | 11/15/2022 4:14:27 AM | 11/15/2022 4:14:28 AM | IVR call: balance | Received call for balance for account 10261100 undefined | 7 | 2 | 10458 | 78 | ||||||||||||||||||||||||||||||||
| 959057 | 35395 | 11/15/2022 4:08:42 AM | 11/15/2022 4:08:43 AM | IVR call: balance | Received call for balance for account 10020520 undefined | 7 | 2 | 5292 | 78 | ||||||||||||||||||||||||||||||||
| 959048 | 35394 | 11/15/2022 3:49:32 AM | 11/15/2022 3:49:46 AM | IVR call: meter-reading | Received call for meter-reading for account 10415201 Meter reading: [0086] Meter type: [water] | 10 | 2 | 802 | 81 | ||||||||||||||||||||||||||||||||
| 959047 | 35393 | 11/15/2022 3:32:26 AM | 11/15/2022 3:32:49 AM | IVR call: statement | Received call for statement for account 10380500 sent message: 29901 | 8 | 2 | 4298 | 79 | ||||||||||||||||||||||||||||||||
| 959046 | 35392 | 11/15/2022 3:31:14 AM | 11/15/2022 3:31:14 AM | IVR call: balance | Received call for balance for account 10380500 undefined | 7 | 2 | 4298 | 78 | ||||||||||||||||||||||||||||||||
| 959041 | 35391 | 11/15/2022 3:10:19 AM | 11/15/2022 3:10:20 AM | IVR call: balance | Received call for balance for account 10291209 undefined | 7 | 2 | 5309 | 78 | ||||||||||||||||||||||||||||||||
| 959038 | 35389 | 11/14/2022 8:56:23 PM | 11/14/2022 8:56:24 PM | IVR call: balance | Received call for balance for account 10020031 undefined | 7 | 2 | 5451 | 78 | ||||||||||||||||||||||||||||||||
| 959037 | 35388 | 11/14/2022 8:55:02 PM | 11/14/2022 8:55:03 PM | IVR call: balance | Received call for balance for account 10020031 undefined | 7 | 2 | 5451 | 78 | ||||||||||||||||||||||||||||||||
| 959036 | 35387 | 11/14/2022 8:54:15 PM | 11/14/2022 8:54:16 PM | IVR call: balance | Received call for balance for account 10020031 undefined | 7 | 2 | 5451 | 78 | ||||||||||||||||||||||||||||||||
| 959008 | 35386 | 11/14/2022 6:37:55 PM | 11/14/2022 6:37:56 PM | IVR call: balance | Received call for balance for account 10434740 undefined | 7 | 2 | 13422 | 78 | ||||||||||||||||||||||||||||||||
| 959006 | 35385 | 11/14/2022 6:36:55 PM | 11/14/2022 6:36:56 PM | IVR call: balance | Received call for balance for account 10040815 undefined | 7 | 2 | 18320 | 78 | ||||||||||||||||||||||||||||||||
| 959001 | 35384 | 11/14/2022 6:35:57 PM | 11/14/2022 6:35:58 PM | IVR call: balance | Received call for balance for account 10040815 undefined | 7 | 2 | 18320 | 78 | ||||||||||||||||||||||||||||||||
| 958980 | 35382 | 11/14/2022 6:10:19 PM | 11/14/2022 6:10:20 PM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | ||||||||||||||||||||||||||||||||
| 958979 | 35381 | 11/14/2022 6:09:18 PM | 11/14/2022 6:09:19 PM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | ||||||||||||||||||||||||||||||||
| 958975 | 11/14/2022 6:06:55 PM | 11/14/2022 6:06:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 958974 | 11/14/2022 6:06:09 PM | 11/14/2022 6:06:09 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 958950 | 35380 | 11/14/2022 5:33:46 PM | 11/14/2022 5:33:46 PM | IVR call: balance | Received call for balance for account 10374162 undefined | 7 | 2 | 29316 | 78 | ||||||||||||||||||||||||||||||||
| 35379 | 11/14/2022 5:24:18 PM | 11/14/2022 5:24:21 PM | Water Query | For the month of August 2021 consumption was high | 6 | 3 | 29315 | 9 | 15 | 2 | 23 | 1 | 50 | 9 | |||||||||||||||||||||||||||
| 958884 | 35378 | 11/14/2022 4:58:42 PM | 11/14/2022 4:58:43 PM | IVR call: balance | Received call for balance for account 10440384 undefined | 7 | 2 | 29314 | 78 | ||||||||||||||||||||||||||||||||
| 958867 | 35377 | 11/14/2022 4:46:11 PM | 11/14/2022 4:46:12 PM | IVR call: balance | Received call for balance for account 10391105 undefined | 7 | 2 | 21448 | 78 |