Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 959187 | 35415 | 11/15/2022 6:03:01 AM | 11/15/2022 6:03:27 AM | IVR call: statement | Received call for statement for account 20030686 sent message: 29907 | 8 | 2 | 23997 | 79 | ||||||||||||||||||||||||||||||||
| 959181 | 35414 | 11/15/2022 6:02:17 AM | 11/15/2022 6:02:38 AM | IVR call: statement | Received call for statement for account 10167277 sent message: 29906 | 8 | 2 | 7140 | 79 | ||||||||||||||||||||||||||||||||
| 959182 | 35413 | 11/15/2022 6:01:54 AM | 11/15/2022 6:01:55 AM | IVR call: balance | Received call for balance for account 20030686 undefined | 7 | 2 | 23997 | 78 | ||||||||||||||||||||||||||||||||
| 959179 | 35412 | 11/15/2022 5:58:02 AM | 11/15/2022 5:58:29 AM | IVR call: statement | Received call for statement for account 20030686 sent message: 29905 | 8 | 2 | 23997 | 79 | ||||||||||||||||||||||||||||||||
| 959178 | 11/15/2022 5:55:36 AM | 11/15/2022 5:55:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 959177 | 35411 | 11/15/2022 5:55:11 AM | 11/15/2022 5:55:12 AM | IVR call: balance | Received call for balance for account 10282158 undefined | 7 | 2 | 17141 | 78 | ||||||||||||||||||||||||||||||||
| 959175 | 35410 | 11/15/2022 5:54:05 AM | 11/15/2022 5:54:21 AM | IVR call: statement | Received call for statement for account 10282158 sent message: 29903 | 8 | 2 | 17141 | 79 | ||||||||||||||||||||||||||||||||
| 959170 | 35409 | 11/15/2022 5:48:53 AM | 11/15/2022 5:48:54 AM | IVR call: balance | Received call for balance for account 20082268 undefined | 7 | 2 | 5221 | 78 | ||||||||||||||||||||||||||||||||
| 959151 | 35408 | 11/15/2022 5:42:42 AM | 11/15/2022 5:42:57 AM | IVR call: meter-reading | Received call for meter-reading for account 10270024 Meter reading: [410] Meter type: [water] | 10 | 2 | 17643 | 81 | ||||||||||||||||||||||||||||||||
| 959147 | 35407 | 11/15/2022 5:42:05 AM | 11/15/2022 5:42:06 AM | IVR call: balance | Received call for balance for account 20179679 undefined | 7 | 2 | 13752 | 78 | ||||||||||||||||||||||||||||||||
| 959145 | 11/15/2022 5:41:18 AM | 11/15/2022 5:41:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 959140 | 35406 | 11/15/2022 5:39:32 AM | 11/15/2022 5:39:32 AM | IVR call: balance | Received call for balance for account 10363035 undefined | 7 | 2 | 17827 | 78 | ||||||||||||||||||||||||||||||||
| 959135 | 35405 | 11/15/2022 5:37:53 AM | 11/15/2022 5:37:54 AM | IVR call: balance | Received call for balance for account 10363035 undefined | 7 | 2 | 17827 | 78 | ||||||||||||||||||||||||||||||||
| 959134 | 35404 | 11/15/2022 5:35:19 AM | 11/15/2022 5:35:20 AM | IVR call: balance | Received call for balance for account 10344735 undefined | 7 | 2 | 13556 | 78 | ||||||||||||||||||||||||||||||||
| 959128 | 35402 | 11/15/2022 5:26:35 AM | 11/15/2022 5:26:35 AM | IVR call: balance | Received call for balance for account 10400924 undefined | 7 | 2 | 22650 | 78 | ||||||||||||||||||||||||||||||||
| 959119 | 35401 | 11/15/2022 5:19:08 AM | 11/15/2022 5:19:38 AM | IVR call: statement | Received call for statement for account 10398590 sent message: 29902 | 8 | 2 | 6174 | 79 | ||||||||||||||||||||||||||||||||
| 959098 | 35400 | 11/15/2022 4:53:20 AM | 11/15/2022 4:53:21 AM | IVR call: balance | Received call for balance for account 10421079 undefined | 7 | 2 | 8793 | 78 | ||||||||||||||||||||||||||||||||
| 959077 | 35399 | 11/15/2022 4:33:30 AM | 11/15/2022 4:33:30 AM | IVR call: balance | Received call for balance for account 10052700 undefined | 7 | 2 | 21821 | 78 | ||||||||||||||||||||||||||||||||
| 959076 | 35398 | 11/15/2022 4:32:38 AM | 11/15/2022 4:32:39 AM | IVR call: balance | Received call for balance for account 10052700 undefined | 7 | 2 | 21821 | 78 | ||||||||||||||||||||||||||||||||
| 959075 | 35397 | 11/15/2022 4:29:22 AM | 11/15/2022 4:29:22 AM | IVR call: balance | Received call for balance for account 10284807 undefined | 7 | 2 | 21820 | 78 |