Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 959308 | 35436 | 11/15/2022 6:48:20 AM | 11/15/2022 6:48:21 AM | IVR call: balance | Received call for balance for account 20158069 undefined | 7 | 2 | 3859 | 78 | ||||||||||||||||||||||||||||||||
| 959298 | 35435 | 11/15/2022 6:46:08 AM | 11/15/2022 6:46:08 AM | IVR call: balance | Received call for balance for account 10361571 undefined | 7 | 2 | 10107 | 78 | ||||||||||||||||||||||||||||||||
| 959296 | 35434 | 11/15/2022 6:45:38 AM | 11/15/2022 6:45:38 AM | IVR call: balance | Received call for balance for account 10294850 undefined | 7 | 2 | 13735 | 78 | ||||||||||||||||||||||||||||||||
| 959292 | 35433 | 11/15/2022 6:44:22 AM | 11/15/2022 6:44:23 AM | IVR call: balance | Received call for balance for account 10145877 undefined | 7 | 2 | 2824 | 78 | ||||||||||||||||||||||||||||||||
| 959291 | 35432 | 11/15/2022 6:44:15 AM | 11/15/2022 6:44:33 AM | IVR call: statement | Received call for statement for account 20132092 sent message: 29912 | 8 | 2 | 3776 | 79 | ||||||||||||||||||||||||||||||||
| 959289 | 35431 | 11/15/2022 6:43:51 AM | 11/15/2022 6:43:51 AM | IVR call: balance | Received call for balance for account 20331884 undefined | 7 | 2 | 5311 | 78 | ||||||||||||||||||||||||||||||||
| 959277 | 35430 | 11/15/2022 6:38:06 AM | 11/15/2022 6:38:07 AM | IVR call: balance | Received call for balance for account 10423665 undefined | 7 | 2 | 29288 | 78 | ||||||||||||||||||||||||||||||||
| 959273 | 35429 | 11/15/2022 6:36:18 AM | 11/15/2022 6:36:35 AM | IVR call: statement | Received call for statement for account 10412713 sent message: 29911 | 8 | 2 | 29320 | 79 | ||||||||||||||||||||||||||||||||
| 959258 | 35428 | 11/15/2022 6:31:25 AM | 11/15/2022 6:32:07 AM | IVR call: statement | Received call for statement for account 10264534 sent message: 29910 | 8 | 2 | 2334 | 79 | ||||||||||||||||||||||||||||||||
| 959248 | 35427 | 11/15/2022 6:27:33 AM | 11/15/2022 6:27:34 AM | IVR call: balance | Received call for balance for account 10357029 undefined | 7 | 2 | 9809 | 78 | ||||||||||||||||||||||||||||||||
| 959236 | 35426 | 11/15/2022 6:21:54 AM | 11/15/2022 6:21:55 AM | IVR call: balance | Received call for balance for account 10292369 undefined | 7 | 2 | 5251 | 78 | ||||||||||||||||||||||||||||||||
| 35421 | 11/15/2022 6:21:38 AM | 11/15/2022 6:21:41 AM | duplicate water charge | CONSUMER OCCUPPIED THE PLACE IN 2018 AND HE'S BEEN CHARGED ON METER NO CTRB1952, NOW HE HAS BEEN BILLED FOR METER NO 140325803 FOR THE PERIOD 2015/08 OF WHICH HE WAS NOT EVEN THERE, CAN YOU PLEASE REVERSE CHARGES FOR ONE METER | 6 | 3 | 29319 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 959233 | 35425 | 11/15/2022 6:20:59 AM | 11/15/2022 6:21:00 AM | IVR call: balance | Received call for balance for account 10219055 undefined | 7 | 2 | 26331 | 78 | ||||||||||||||||||||||||||||||||
| 959228 | 35424 | 11/15/2022 6:19:58 AM | 11/15/2022 6:19:59 AM | IVR call: balance | Received call for balance for account 10342932 undefined | 7 | 2 | 9264 | 78 | ||||||||||||||||||||||||||||||||
| 959227 | 35423 | 11/15/2022 6:19:34 AM | 11/15/2022 6:19:34 AM | IVR call: balance | Received call for balance for account 10219055 undefined | 7 | 2 | 26331 | 78 | ||||||||||||||||||||||||||||||||
| 959217 | 35422 | 11/15/2022 6:17:30 AM | 11/15/2022 6:17:31 AM | IVR call: balance | Received call for balance for account 10315804 undefined | 7 | 2 | 5887 | 78 | ||||||||||||||||||||||||||||||||
| 959204 | 35419 | 11/15/2022 6:13:59 AM | 11/15/2022 6:13:59 AM | IVR call: balance | Received call for balance for account 10432367 undefined | 7 | 2 | 13695 | 78 | ||||||||||||||||||||||||||||||||
| 959201 | 35418 | 11/15/2022 6:08:42 AM | 11/15/2022 6:08:43 AM | IVR call: balance | Received call for balance for account 10279276 undefined | 7 | 2 | 19802 | 78 | ||||||||||||||||||||||||||||||||
| 959194 | 35417 | 11/15/2022 6:04:33 AM | 11/15/2022 6:04:34 AM | IVR call: balance | Received call for balance for account 10052081 undefined | 7 | 2 | 5291 | 78 | ||||||||||||||||||||||||||||||||
| 959193 | 35416 | 11/15/2022 6:04:30 AM | 11/15/2022 6:04:32 AM | IVR call: balance | Received call for balance for account 20030686 undefined | 7 | 2 | 23997 | 78 |