Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 959421 | 35454 | 11/15/2022 7:24:07 AM | 11/15/2022 7:24:08 AM | IVR call: balance | Received call for balance for account 10190239 undefined | 7 | 2 | 29324 | 78 | ||||||||||||||||||||||||||||||||
| 959420 | 35453 | 11/15/2022 7:23:41 AM | 11/15/2022 7:23:42 AM | IVR call: balance | Received call for balance for account 10399417 undefined | 7 | 2 | 5278 | 78 | ||||||||||||||||||||||||||||||||
| 959409 | 35452 | 11/15/2022 7:21:10 AM | 11/15/2022 7:21:11 AM | IVR call: balance | Received call for balance for account 10190239 undefined | 7 | 2 | 29324 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/15/2022 7:18:04 AM | 11/15/2022 7:18:05 AM | Water Interim need to be reversed, water meter was removed | Council is billing water interims, may you please stop billing those interims, meters is removed We have got 2 meter that feed the whole building SN212003463 SN202032498 | 23 | 3 | 29323 | 17 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 959369 | 35451 | 11/15/2022 7:13:47 AM | 11/15/2022 7:13:48 AM | IVR call: balance | Received call for balance for account 10190239 undefined | 7 | 2 | 29324 | 78 | ||||||||||||||||||||||||||||||||
| 35448 | 11/15/2022 7:05:52 AM | 11/15/2022 7:06:09 AM | WATER QUERY | METER NO.150108438 WAS CLOSED 23/02/2022, METER NO.161200778 STSRTED READING 26/04/2022 WITH READING 319 & CONSUMPTION 319,ANOTHER METER STARTED READING 26/08/2022 WITH READING 20 & CONSUMPTION 9 | 30 | 3 | 29321 | 84 | 4 | 1 | 112 | 192 | 192 | ||||||||||||||||||||||||||||
| 959349 | 35450 | 11/15/2022 7:03:37 AM | 11/15/2022 7:03:59 AM | IVR call: statement | Received call for statement for account 10413513 sent message: 29919 | 8 | 2 | 29322 | 79 | ||||||||||||||||||||||||||||||||
| 959347 | 35449 | 11/15/2022 7:03:12 AM | 11/15/2022 7:03:13 AM | IVR call:? | Received call for ? for account 10004729 | 15431 | |||||||||||||||||||||||||||||||||||
| 959343 | 35447 | 11/15/2022 7:00:01 AM | 11/15/2022 7:00:02 AM | IVR call: balance | Received call for balance for account 10356224 undefined | 7 | 2 | 427 | 78 | ||||||||||||||||||||||||||||||||
| 959342 | 35446 | 11/15/2022 6:58:53 AM | 11/15/2022 6:58:53 AM | IVR call: balance | Received call for balance for account 10372298 undefined | 7 | 2 | 22591 | 78 | ||||||||||||||||||||||||||||||||
| 959335 | 35445 | 11/15/2022 6:55:11 AM | 11/15/2022 6:55:12 AM | IVR call: balance | Received call for balance for account 10275369 undefined | 7 | 2 | 7604 | 78 | ||||||||||||||||||||||||||||||||
| 959331 | 35444 | 11/15/2022 6:53:57 AM | 11/15/2022 6:53:58 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | ||||||||||||||||||||||||||||||||
| 959329 | 35443 | 11/15/2022 6:53:34 AM | 11/15/2022 6:53:34 AM | IVR call: balance | Received call for balance for account 10004729 undefined | 7 | 2 | 15431 | 78 | ||||||||||||||||||||||||||||||||
| 959326 | 35442 | 11/15/2022 6:53:15 AM | 11/15/2022 6:53:16 AM | IVR call: balance | Received call for balance for account 10354528 undefined | 7 | 2 | 13671 | 78 | ||||||||||||||||||||||||||||||||
| 959325 | 35441 | 11/15/2022 6:52:52 AM | 11/15/2022 6:52:53 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | ||||||||||||||||||||||||||||||||
| 26758 | 11/15/2022 6:52:51 AM | 11/15/2022 6:53:25 AM | Water Query | Consumer had a leak that was fixed by BCMM ref 801991 and 810139 | 6 | 3 | 17012 | 167 | 17 | 2 | 23 | 1 | 96 | 893 | 893 | ||||||||||||||||||||||||||
| 959317 | 35440 | 11/15/2022 6:51:15 AM | 11/15/2022 6:51:30 AM | IVR call: meter-reading | Received call for meter-reading for account 10440099 Meter reading: [07386720] Meter type: [water] | 10 | 2 | 28151 | 81 | ||||||||||||||||||||||||||||||||
| 959315 | 35439 | 11/15/2022 6:51:01 AM | 11/15/2022 6:51:02 AM | IVR call: balance | Received call for balance for account 10004729 undefined | 7 | 2 | 15431 | 78 | ||||||||||||||||||||||||||||||||
| 959312 | 35438 | 11/15/2022 6:50:35 AM | 11/15/2022 6:50:36 AM | IVR call:? | Received call for ? for account 10440099 | 28151 | |||||||||||||||||||||||||||||||||||
| 959311 | 35437 | 11/15/2022 6:50:12 AM | 11/15/2022 6:50:13 AM | IVR call: balance | Received call for balance for account 10004729 undefined | 7 | 2 | 15431 | 78 |