Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 959561 | 35472 | 11/15/2022 8:04:34 AM | 11/15/2022 8:05:04 AM | IVR call: statement | Received call for statement for account 10383976 sent message: 29936 | 8 | 2 | 28053 | 79 | ||||||||||||||||||||||||||||||||
| 959563 | 35471 | 11/15/2022 8:04:30 AM | 11/15/2022 8:04:32 AM | IVR call: balance | Received call for balance for account 10423982 undefined | 7 | 2 | 9095 | 78 | ||||||||||||||||||||||||||||||||
| 959560 | 35470 | 11/15/2022 8:04:26 AM | 11/15/2022 8:04:47 AM | IVR call: statement | Received call for statement for account 20419169 sent message: 29935 | 8 | 2 | 5313 | 79 | ||||||||||||||||||||||||||||||||
| 959534 | 35469 | 11/15/2022 7:55:59 AM | 11/15/2022 7:56:16 AM | IVR call: statement | Received call for statement for account 20419169 sent message: 29934 | 8 | 2 | 5313 | 79 | ||||||||||||||||||||||||||||||||
| 959531 | 35468 | 11/15/2022 7:54:56 AM | 11/15/2022 7:54:56 AM | IVR call: balance | Received call for balance for account 20419169 undefined | 7 | 2 | 5313 | 78 | ||||||||||||||||||||||||||||||||
| 959529 | 35467 | 11/15/2022 7:53:30 AM | 11/15/2022 7:53:31 AM | IVR call: balance | Received call for balance for account 20419169 undefined | 7 | 2 | 5313 | 78 | ||||||||||||||||||||||||||||||||
| 959528 | 35466 | 11/15/2022 7:53:19 AM | 11/15/2022 7:53:20 AM | IVR call: balance | Received call for balance for account 10052279 undefined | 7 | 2 | 5390 | 78 | ||||||||||||||||||||||||||||||||
| 959523 | 35465 | 11/15/2022 7:52:43 AM | 11/15/2022 7:53:06 AM | IVR call: statement | Received call for statement for account 10385373 sent message: 29933 | 8 | 2 | 4572 | 79 | ||||||||||||||||||||||||||||||||
| 959521 | 35464 | 11/15/2022 7:51:58 AM | 11/15/2022 7:51:59 AM | IVR call: balance | Received call for balance for account 10384090 undefined | 7 | 2 | 5357 | 78 | ||||||||||||||||||||||||||||||||
| 959516 | 35463 | 11/15/2022 7:50:34 AM | 11/15/2022 7:50:34 AM | IVR call: balance | Received call for balance for account 10384090 undefined | 7 | 2 | 5357 | 78 | ||||||||||||||||||||||||||||||||
| 959513 | 35462 | 11/15/2022 7:49:48 AM | 11/15/2022 7:49:49 AM | IVR call: balance | Received call for balance for account 10435663 undefined | 7 | 2 | 12285 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/15/2022 7:45:36 AM | 11/15/2022 7:45:37 AM | Water meter need to be linked | On account 10414869 Council is still billing us on the old meter (number 130042569 May you please link new meter (number SN160422973) | 23 | 3 | 29327 | 17 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 959485 | 35461 | 11/15/2022 7:42:53 AM | 11/15/2022 7:43:11 AM | IVR call: statement | Received call for statement for account 10424685 sent message: 29930 | 8 | 2 | 18968 | 79 | ||||||||||||||||||||||||||||||||
| 35458 | 11/15/2022 7:40:15 AM | 11/15/2022 7:40:17 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2018/03/28 - 2022/09/14. | 6 | 3 | 29326 | 114 | 15 | 3 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 959478 | 35460 | 11/15/2022 7:40:07 AM | 11/15/2022 7:40:08 AM | IVR call: balance | Received call for balance for account 10377428 undefined | 7 | 2 | 27595 | 78 | ||||||||||||||||||||||||||||||||
| 959474 | 35459 | 11/15/2022 7:38:45 AM | 11/15/2022 7:38:47 AM | IVR call: balance | Received call for balance for account 10186435 undefined | 7 | 2 | 5403 | 78 | ||||||||||||||||||||||||||||||||
| 959467 | 35457 | 11/15/2022 7:35:49 AM | 11/15/2022 7:35:50 AM | IVR call: balance | Received call for balance for account 10048009 undefined | 7 | 2 | 25419 | 78 | ||||||||||||||||||||||||||||||||
| 959434 | 35456 | 11/15/2022 7:28:54 AM | 11/15/2022 7:29:12 AM | IVR call: statement | Received call for statement for account 10266635 sent message: 29927 | 8 | 2 | 13340 | 79 | ||||||||||||||||||||||||||||||||
| 959432 | 35455 | 11/15/2022 7:27:41 AM | 11/15/2022 7:27:42 AM | IVR call: balance | Received call for balance for account 10356224 undefined | 7 | 2 | 427 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/15/2022 7:27:37 AM | 11/15/2022 7:27:38 AM | Water interim need to be reversed water meter was removed | Council is billing us water interims, May you please stop billing interims, water meters was removed. We have 2 meter that feeds the whole building SN212003463 SN202032498 | 23 | 3 | 29325 | 17 | 2 | 23 | 1 | 112 | 2863 |