Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 959800 | 35510 | 11/15/2022 9:21:07 AM | 11/15/2022 9:21:43 AM | IVR call: statement | Received call for statement for account 10280332 sent message: 29967 | 8 | 2 | 29339 | 79 | ||||||||||||||||||||||||||||||||
| 959786 | 35508 | 11/15/2022 9:16:33 AM | 11/15/2022 9:16:34 AM | IVR call: balance | Received call for balance for account 10254616 undefined | 7 | 2 | 21468 | 78 | ||||||||||||||||||||||||||||||||
| 959774 | 35507 | 11/15/2022 9:13:30 AM | 11/15/2022 9:13:31 AM | IVR call: balance | Received call for balance for account 10152350 undefined | 7 | 2 | 15375 | 78 | ||||||||||||||||||||||||||||||||
| 959770 | 35506 | 11/15/2022 9:12:04 AM | 11/15/2022 9:12:05 AM | IVR call: balance | Received call for balance for account 10332220 undefined | 7 | 2 | 8039 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/15/2022 9:09:02 AM | 11/15/2022 9:09:03 AM | Linking of the correct meter | On account 10414882 council is still billing us interim charges on the incorrect meter 38240869 that was removed the correct meter number is BSRA9562 which is on site | 23 | 3 | 29337 | 17 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 959754 | 35505 | 11/15/2022 9:06:10 AM | 11/15/2022 9:06:11 AM | IVR call: balance | Received call for balance for account 10330213 undefined | 7 | 2 | 5049 | 78 | ||||||||||||||||||||||||||||||||
| 959751 | 35504 | 11/15/2022 9:05:22 AM | 11/15/2022 9:05:23 AM | IVR call: balance | Received call for balance for account 10014557 undefined | 7 | 2 | 6795 | 78 | ||||||||||||||||||||||||||||||||
| 959739 | 35503 | 11/15/2022 9:02:27 AM | 11/15/2022 9:02:28 AM | IVR call: balance | Received call for balance for account 10361419 undefined | 7 | 2 | 15137 | 78 | ||||||||||||||||||||||||||||||||
| 959722 | 35502 | 11/15/2022 8:59:39 AM | 11/15/2022 8:59:40 AM | IVR call: balance | Received call for balance for account 10115895 undefined | 7 | 2 | 12336 | 78 | ||||||||||||||||||||||||||||||||
| 34922 | 11/15/2022 8:56:58 AM | 11/15/2022 8:57:00 AM | Linking of the correct meter | On account 10414880 council is billing us interim charges on the incorrect meter that was removed, may you please link the correct meter is 90044034 | 23 | 3 | 29336 | 17 | 2 | 23 | 1 | 112 | 2863 | ||||||||||||||||||||||||||||
| 35495 | 11/15/2022 8:55:28 AM | 11/15/2022 8:57:27 AM | water leak | Plumbers letter submitted | 6 | 3 | 29333 | 16 | 17 | 2 | 23 | 1 | 96 | 16 | 16 | ||||||||||||||||||||||||||
| 959696 | 35501 | 11/15/2022 8:55:15 AM | 11/15/2022 8:55:16 AM | IVR call: balance | Received call for balance for account 10385094 undefined | 7 | 2 | 15135 | 78 | ||||||||||||||||||||||||||||||||
| 35497 | 11/15/2022 8:55:00 AM | 11/15/2022 8:55:02 AM | split consumption | split consumption to be applied<div><br></div> | 6 | 3 | 29335 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 959692 | 35500 | 11/15/2022 8:54:39 AM | 11/15/2022 8:54:41 AM | IVR call: balance | Received call for balance for account 10342867 undefined | 7 | 2 | 4015 | 78 | ||||||||||||||||||||||||||||||||
| 959691 | 35499 | 11/15/2022 8:54:17 AM | 11/15/2022 8:54:17 AM | IVR call: balance | Received call for balance for account 10031152 undefined | 7 | 2 | 5048 | 78 | ||||||||||||||||||||||||||||||||
| 959686 | 35498 | 11/15/2022 8:53:36 AM | 11/15/2022 8:53:37 AM | IVR call: balance | Received call for balance for account 10031151 undefined | 7 | 2 | 5047 | 78 | ||||||||||||||||||||||||||||||||
| 959681 | 35496 | 11/15/2022 8:52:26 AM | 11/15/2022 8:52:27 AM | IVR call: balance | Received call for balance for account 10342867 undefined | 7 | 2 | 4015 | 78 | ||||||||||||||||||||||||||||||||
| 959675 | 35494 | 11/15/2022 8:49:57 AM | 11/15/2022 8:50:20 AM | IVR call: statement | Received call for statement for account 10244179 sent message: 29956 | 8 | 2 | 29332 | 79 | ||||||||||||||||||||||||||||||||
| 959674 | 35493 | 11/15/2022 8:49:21 AM | 11/15/2022 8:49:22 AM | IVR call: balance | Received call for balance for account 10298215 undefined | 7 | 2 | 6987 | 78 | ||||||||||||||||||||||||||||||||
| 959668 | 35492 | 11/15/2022 8:49:02 AM | 11/15/2022 8:49:18 AM | IVR call: statement | Received call for statement for account 10377428 sent message: 29955 | 8 | 2 | 27595 | 79 |