Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
960739 35608 11/15/2022 6:17:49 PM 11/15/2022 6:17:50 PM IVR call: balance Received call for balance for account 10166740 undefined 7 2 13809 78
960735 35607 11/15/2022 6:16:17 PM 11/15/2022 6:16:17 PM IVR call: balance Received call for balance for account 10276521 undefined 7 2 16228 78
960710 35606 11/15/2022 5:42:43 PM 11/15/2022 5:42:44 PM IVR call: balance Received call for balance for account 10064593 undefined 7 2 24058 78
960709 35605 11/15/2022 5:42:06 PM 11/15/2022 5:42:06 PM IVR call: balance Received call for balance for account 10324552 undefined 7 2 24060 78
960682 35604 11/15/2022 5:16:05 PM 11/15/2022 5:16:05 PM IVR call:? Received call for ? for account 10347454 29371
960681 35603 11/15/2022 5:15:48 PM 11/15/2022 5:16:11 PM IVR call: statement Received call for statement for account 10413513 sent message: 30047 8 2 29322 79
960674 35602 11/15/2022 5:14:33 PM 11/15/2022 5:14:34 PM IVR call:? Received call for ? for account 10347454 29371
960643 35601 11/15/2022 4:47:19 PM 11/15/2022 4:47:54 PM IVR call: statement Received call for statement for account 10048471 sent message: 30046 8 2 28267 79
960638 35600 11/15/2022 4:43:10 PM 11/15/2022 4:43:11 PM IVR call: balance Received call for balance for account 10027071 undefined 7 2 29370 78
960637 35599 11/15/2022 4:39:54 PM 11/15/2022 4:39:55 PM IVR call: balance Received call for balance for account 10358579 undefined 7 2 4853 78
960626 35598 11/15/2022 4:37:03 PM 11/15/2022 4:37:04 PM IVR call: balance Received call for balance for account 10421098 undefined 7 2 29369 78
960614 35597 11/15/2022 4:30:25 PM 11/15/2022 4:30:43 PM IVR call: statement Received call for statement for account 10429668 sent message: 30045 8 2 6417 79
960607 35596 11/15/2022 4:28:35 PM 11/15/2022 4:28:36 PM IVR call: balance Received call for balance for account 10429668 undefined 7 2 6417 78
960601 35595 11/15/2022 4:27:51 PM 11/15/2022 4:27:53 PM IVR call: balance Received call for balance for account 10101602 undefined 7 2 29368 78
960595 35594 11/15/2022 4:24:39 PM 11/15/2022 4:24:40 PM IVR call: balance Received call for balance for account 10413513 undefined 7 2 29322 78
960568 35593 11/15/2022 4:13:29 PM 11/15/2022 4:13:30 PM IVR call: balance Received call for balance for account 10348325 undefined 7 2 29367 78
960554 35592 11/15/2022 3:58:50 PM 11/15/2022 3:58:51 PM IVR call: balance Received call for balance for account 10245390 undefined 7 2 5275 78
34922 11/15/2022 3:55:07 PM 11/15/2022 3:55:08 PM Water meter need to be linked On account 10414897, May council please remove meter 38240949 it is not on site and link the new meter SN222005848 which is on site 23 3 29366 17 2 23 1 112 2863
960535 35591 11/15/2022 3:41:41 PM 11/15/2022 3:42:10 PM IVR call: statement Received call for statement for account 10027109 sent message: 30042 8 2 9096 79
960534 35590 11/15/2022 3:39:40 PM 11/15/2022 3:39:41 PM IVR call: balance Received call for balance for account 10049431 undefined 7 2 11685 78