Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 961200 | 35647 | 11/16/2022 8:08:01 AM | 11/16/2022 8:08:01 AM | IVR call: balance | Received call for balance for account 10363035 undefined | 7 | 2 | 17827 | 78 | ||||||||||||||||||||||||||||||||
| 961198 | 35646 | 11/16/2022 8:06:55 AM | 11/16/2022 8:06:56 AM | IVR call: balance | Received call for balance for account 10014451 undefined | 7 | 2 | 7084 | 78 | ||||||||||||||||||||||||||||||||
| 961195 | 35645 | 11/16/2022 8:05:53 AM | 11/16/2022 8:05:53 AM | IVR call: balance | Received call for balance for account 20559409 undefined | 7 | 2 | 13408 | 78 | ||||||||||||||||||||||||||||||||
| 961186 | 35644 | 11/16/2022 8:03:49 AM | 11/16/2022 8:03:50 AM | IVR call: balance | Received call for balance for account 10252737 undefined | 7 | 2 | 7081 | 78 | ||||||||||||||||||||||||||||||||
| 961164 | 35643 | 11/16/2022 7:56:22 AM | 11/16/2022 7:56:45 AM | IVR call: statement | Received call for statement for account 10000598 sent message: 30068 | 8 | 2 | 13379 | 79 | ||||||||||||||||||||||||||||||||
| 961156 | 35642 | 11/16/2022 7:53:44 AM | 11/16/2022 7:53:45 AM | IVR call: balance | Received call for balance for account 10387676 undefined | 7 | 2 | 9640 | 78 | ||||||||||||||||||||||||||||||||
| 961146 | 35641 | 11/16/2022 7:52:38 AM | 11/16/2022 7:52:40 AM | IVR call: balance | Received call for balance for account 10387876 undefined | 7 | 2 | 29383 | 78 | ||||||||||||||||||||||||||||||||
| 961122 | 35640 | 11/16/2022 7:48:57 AM | 11/16/2022 7:48:58 AM | IVR call: balance | Received call for balance for account 10376953 undefined | 7 | 2 | 3911 | 78 | ||||||||||||||||||||||||||||||||
| 961121 | 35639 | 11/16/2022 7:48:40 AM | 11/16/2022 7:48:41 AM | IVR call: balance | Received call for balance for account 20559409 undefined | 7 | 2 | 13408 | 78 | ||||||||||||||||||||||||||||||||
| 961074 | 35638 | 11/16/2022 7:35:02 AM | 11/16/2022 7:35:31 AM | IVR call: statement | Received call for statement for account 10396779 sent message: 30065 | 8 | 2 | 29382 | 79 | ||||||||||||||||||||||||||||||||
| 961068 | 35637 | 11/16/2022 7:32:51 AM | 11/16/2022 7:33:12 AM | IVR call: statement | Received call for statement for account 10005876 sent message: 30063 | 8 | 2 | 26733 | 79 | ||||||||||||||||||||||||||||||||
| 35636 | 11/16/2022 7:22:34 AM | 2/16/2023 11:00:21 AM | water | six months policy | 23 | 3 | 29381 | 141 | 15 | 3 | 23 | 1 | 101 | 239 | 778 | ||||||||||||||||||||||||||
| 961024 | 35635 | 11/16/2022 7:15:04 AM | 11/16/2022 7:15:48 AM | IVR call: statement | Received call for statement for account 10399808 sent message: 30060 | 8 | 2 | 29379 | 79 | ||||||||||||||||||||||||||||||||
| 961008 | 35634 | 11/16/2022 7:09:47 AM | 11/16/2022 7:09:48 AM | IVR call: balance | Received call for balance for account 10387404 undefined | 7 | 2 | 29378 | 78 | ||||||||||||||||||||||||||||||||
| 961005 | 11/16/2022 7:08:56 AM | 11/16/2022 7:08:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 960969 | 35633 | 11/16/2022 6:57:33 AM | 11/16/2022 6:57:34 AM | IVR call: balance | Received call for balance for account 10026416 undefined | 7 | 2 | 6172 | 78 | ||||||||||||||||||||||||||||||||
| 960962 | 35632 | 11/16/2022 6:55:59 AM | 11/16/2022 6:55:59 AM | IVR call: balance | Received call for balance for account 10026415 undefined | 7 | 2 | 29377 | 78 | ||||||||||||||||||||||||||||||||
| 960949 | 35631 | 11/16/2022 6:54:18 AM | 11/16/2022 6:54:20 AM | IVR call: balance | Received call for balance for account 10412962 undefined | 7 | 2 | 29376 | 78 | ||||||||||||||||||||||||||||||||
| 960946 | 35630 | 11/16/2022 6:52:46 AM | 11/16/2022 6:52:47 AM | IVR call:? | Received call for ? for account 10412962 | 29376 | |||||||||||||||||||||||||||||||||||
| 960940 | 35629 | 11/16/2022 6:49:17 AM | 11/16/2022 6:49:18 AM | IVR call: balance | Received call for balance for account 10439442 undefined | 7 | 2 | 29375 | 78 |