Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21246 | 11/16/2022 8:57:45 AM | 3/8/2023 12:26:28 PM | Smart water meter stolen | My smart water meter is stolen. I receive highand incorrect water water bills every month. My average use is 16kilo litres. I am billed 27 kilo litres every month.<div><br></div> | 27 | 3 | 21118 | 17 | 2 | 23 | 1 | 111 | 3/8/2023 12:26:27 PM | 143768 | 230 | 1706 | 230 | ||||||||||||||||||||||||
| 961312 | 35666 | 11/16/2022 8:56:35 AM | 11/16/2022 8:56:36 AM | IVR call: balance | Received call for balance for account 20193137 undefined | 7 | 2 | 28677 | 78 | ||||||||||||||||||||||||||||||||
| 961275 | 35665 | 11/16/2022 8:38:05 AM | 11/16/2022 8:38:06 AM | IVR call: balance | Received call for balance for account 10423195 undefined | 7 | 2 | 26671 | 78 | ||||||||||||||||||||||||||||||||
| 961273 | 35664 | 11/16/2022 8:37:56 AM | 11/16/2022 8:37:57 AM | IVR call: balance | Received call for balance for account 10249145 undefined | 7 | 2 | 6672 | 78 | ||||||||||||||||||||||||||||||||
| 961271 | 35663 | 11/16/2022 8:37:17 AM | 11/16/2022 8:37:18 AM | IVR call: balance | Received call for balance for account 10021772 undefined | 7 | 2 | 12718 | 78 | ||||||||||||||||||||||||||||||||
| 961270 | 35662 | 11/16/2022 8:37:03 AM | 11/16/2022 8:37:04 AM | IVR call: balance | Received call for balance for account 10249145 undefined | 7 | 2 | 6672 | 78 | ||||||||||||||||||||||||||||||||
| 35661 | 11/16/2022 8:35:57 AM | 11/16/2022 8:36:52 AM | water works report | water works report | 6 | 3 | 29390 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | 205 | ||||||||||||||||||||||||||
| 961264 | 35660 | 11/16/2022 8:30:02 AM | 11/16/2022 8:30:03 AM | IVR call: balance | Received call for balance for account 10375581 undefined | 7 | 2 | 29388 | 78 | ||||||||||||||||||||||||||||||||
| 961257 | 35659 | 11/16/2022 8:28:31 AM | 11/16/2022 8:28:32 AM | IVR call: balance | Received call for balance for account 10294164 undefined | 7 | 2 | 9194 | 78 | ||||||||||||||||||||||||||||||||
| 961254 | 35658 | 11/16/2022 8:28:15 AM | 11/16/2022 8:28:16 AM | IVR call: balance | Received call for balance for account 10375581 undefined | 7 | 2 | 29388 | 78 | ||||||||||||||||||||||||||||||||
| 961252 | 35657 | 11/16/2022 8:27:39 AM | 11/16/2022 8:27:40 AM | IVR call:? | Received call for ? for account 10294164 | 9194 | |||||||||||||||||||||||||||||||||||
| 961250 | 35656 | 11/16/2022 8:27:15 AM | 11/16/2022 8:27:16 AM | IVR call: balance | Received call for balance for account 10242037 undefined | 7 | 2 | 25001 | 78 | ||||||||||||||||||||||||||||||||
| 961245 | 35655 | 11/16/2022 8:26:04 AM | 11/16/2022 8:26:06 AM | IVR call: balance | Received call for balance for account 10294164 undefined | 7 | 2 | 9194 | 78 | ||||||||||||||||||||||||||||||||
| 961236 | 35654 | 11/16/2022 8:22:03 AM | 11/16/2022 8:22:04 AM | IVR call: balance | Received call for balance for account 10419191 undefined | 7 | 2 | 20081 | 78 | ||||||||||||||||||||||||||||||||
| 961235 | 35653 | 11/16/2022 8:20:23 AM | 11/16/2022 8:20:23 AM | IVR call: balance | Received call for balance for account 10380453 undefined | 7 | 2 | 11483 | 78 | ||||||||||||||||||||||||||||||||
| 961222 | 35652 | 11/16/2022 8:14:31 AM | 11/16/2022 8:14:48 AM | IVR call: statement | Received call for statement for account 10341636 sent message: 30070 | 8 | 2 | 29387 | 79 | ||||||||||||||||||||||||||||||||
| 961216 | 35651 | 11/16/2022 8:13:12 AM | 11/16/2022 8:13:13 AM | IVR call: balance | Received call for balance for account 10438846 undefined | 7 | 2 | 29386 | 78 | ||||||||||||||||||||||||||||||||
| 961215 | 35650 | 11/16/2022 8:13:00 AM | 11/16/2022 8:13:20 AM | IVR call: statement | Received call for statement for account 10000598 sent message: 30069 | 8 | 2 | 13379 | 79 | ||||||||||||||||||||||||||||||||
| 961213 | 35649 | 11/16/2022 8:12:15 AM | 11/16/2022 8:12:16 AM | IVR call: balance | Received call for balance for account 10438851 undefined | 7 | 2 | 29385 | 78 | ||||||||||||||||||||||||||||||||
| 961201 | 35648 | 11/16/2022 8:08:57 AM | 11/16/2022 8:08:58 AM | IVR call: balance | Received call for balance for account 10341625 undefined | 7 | 2 | 29384 | 78 |