Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 966600 | 36045 | 11/21/2022 6:44:00 AM | 11/21/2022 6:44:01 AM | IVR call: balance | Received call for balance for account 10202636 undefined | 7 | 2 | 29546 | 78 | ||||||||||||||||||||||||||||||||
| 966579 | 36044 | 11/21/2022 6:29:41 AM | 11/21/2022 6:30:07 AM | IVR call: statement | Received call for statement for account 10343897 sent message: 30615 | 8 | 2 | 5342 | 79 | ||||||||||||||||||||||||||||||||
| 966572 | 36043 | 11/21/2022 6:28:01 AM | 11/21/2022 6:28:26 AM | IVR call: statement | Received call for statement for account 10346078 sent message: 30614 | 8 | 2 | 5336 | 79 | ||||||||||||||||||||||||||||||||
| 966559 | 36042 | 11/21/2022 6:21:54 AM | 11/21/2022 6:22:20 AM | IVR call: statement | Received call for statement for account 10298918 sent message: 30613 | 8 | 2 | 2764 | 79 | ||||||||||||||||||||||||||||||||
| 966545 | 36041 | 11/21/2022 6:14:07 AM | 11/21/2022 6:14:08 AM | IVR call: balance | Received call for balance for account 10013805 undefined | 7 | 2 | 3930 | 78 | ||||||||||||||||||||||||||||||||
| 966534 | 36040 | 11/21/2022 6:00:58 AM | 11/21/2022 6:00:58 AM | IVR call:? | Received call for ? for account 10437689 | 29544 | |||||||||||||||||||||||||||||||||||
| 966513 | 36039 | 11/21/2022 5:45:28 AM | 11/21/2022 5:45:46 AM | IVR call: meter-reading | Received call for meter-reading for account 10422916 Meter reading: [2572420] Meter type: [water] | 10 | 2 | 14275 | 81 | ||||||||||||||||||||||||||||||||
| 966510 | 36038 | 11/21/2022 5:26:05 AM | 11/21/2022 5:26:06 AM | IVR call: balance | Received call for balance for account 10364866 undefined | 7 | 2 | 5598 | 78 | ||||||||||||||||||||||||||||||||
| 966509 | 36037 | 11/21/2022 5:24:58 AM | 11/21/2022 5:24:59 AM | IVR call: balance | Received call for balance for account 10364866 undefined | 7 | 2 | 5598 | 78 | ||||||||||||||||||||||||||||||||
| 966501 | 36036 | 11/21/2022 5:15:12 AM | 11/21/2022 5:15:13 AM | IVR call: balance | Received call for balance for account 10005390 undefined | 7 | 2 | 7616 | 78 | ||||||||||||||||||||||||||||||||
| 966496 | 36035 | 11/21/2022 5:12:03 AM | 11/21/2022 5:12:04 AM | IVR call: balance | Received call for balance for account 10005390 undefined | 7 | 2 | 7616 | 78 | ||||||||||||||||||||||||||||||||
| 966482 | 36034 | 11/21/2022 4:42:00 AM | 11/21/2022 4:42:16 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 30612 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 966481 | 36033 | 11/21/2022 4:39:54 AM | 11/21/2022 4:39:55 AM | IVR call: balance | Received call for balance for account 10242897 undefined | 7 | 2 | 23059 | 78 | ||||||||||||||||||||||||||||||||
| 966470 | 36032 | 11/21/2022 4:30:23 AM | 11/21/2022 4:30:23 AM | IVR call:? | Received call for ? for account 10298910 | 29543 | |||||||||||||||||||||||||||||||||||
| 966413 | 36031 | 11/21/2022 3:52:59 AM | 11/21/2022 3:53:00 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 966409 | 36030 | 11/20/2022 6:59:29 PM | 11/20/2022 6:59:30 PM | IVR call: balance | Received call for balance for account 10271722 undefined | 7 | 2 | 5776 | 78 | ||||||||||||||||||||||||||||||||
| 966352 | 36029 | 11/20/2022 3:58:06 PM | 11/20/2022 3:58:07 PM | IVR call: balance | Received call for balance for account 10368898 undefined | 7 | 2 | 1350 | 78 | ||||||||||||||||||||||||||||||||
| 966346 | 36028 | 11/20/2022 3:39:27 PM | 11/20/2022 3:39:28 PM | IVR call: balance | Received call for balance for account 10425082 undefined | 7 | 2 | 4938 | 78 | ||||||||||||||||||||||||||||||||
| 966343 | 36027 | 11/20/2022 3:36:35 PM | 11/20/2022 3:36:36 PM | IVR call: balance | Received call for balance for account 10438370 undefined | 7 | 2 | 22214 | 78 | ||||||||||||||||||||||||||||||||
| 966342 | 36026 | 11/20/2022 3:35:35 PM | 11/20/2022 3:35:58 PM | IVR call: statement | Received call for statement for account 10438370 sent message: 30611 | 8 | 2 | 22214 | 79 |