Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1151417 | 47015 | 5/15/2023 9:48:00 AM | 5/15/2023 9:48:01 AM | IVR call: balance | Received call for balance for account 10368608 undefined | 7 | 2 | 29318 | 78 | ||||||||||||||||||||||||||||||||
| 1151402 | 47014 | 5/15/2023 9:41:52 AM | 5/15/2023 9:41:53 AM | IVR call: balance | Received call for balance for account 10358579 undefined | 7 | 2 | 4853 | 78 | ||||||||||||||||||||||||||||||||
| 1151400 | 47013 | 5/15/2023 9:40:35 AM | 5/15/2023 9:40:36 AM | IVR call: balance | Received call for balance for account 10358579 undefined | 7 | 2 | 4853 | 78 | ||||||||||||||||||||||||||||||||
| 1151389 | 47012 | 5/15/2023 9:35:07 AM | 5/15/2023 9:35:08 AM | IVR call: balance | Received call for balance for account 10288872 undefined | 7 | 2 | 5591 | 78 | ||||||||||||||||||||||||||||||||
| 1151387 | 47011 | 5/15/2023 9:34:15 AM | 5/15/2023 9:34:16 AM | IVR call: balance | Received call for balance for account 10443043 undefined | 7 | 2 | 32553 | 78 | ||||||||||||||||||||||||||||||||
| 1151380 | 47010 | 5/15/2023 9:31:21 AM | 5/15/2023 9:31:23 AM | IVR call: balance | Received call for balance for account 10443043 undefined | 7 | 2 | 32553 | 78 | ||||||||||||||||||||||||||||||||
| 1151373 | 47009 | 5/15/2023 9:26:45 AM | 5/15/2023 9:26:46 AM | IVR call: balance | Received call for balance for account 10443043 undefined | 7 | 2 | 32553 | 78 | ||||||||||||||||||||||||||||||||
| 1151372 | 47008 | 5/15/2023 9:25:55 AM | 5/15/2023 9:25:56 AM | IVR call: balance | Received call for balance for account 10443043 undefined | 7 | 2 | 32553 | 78 | ||||||||||||||||||||||||||||||||
| 1151367 | 47007 | 5/15/2023 9:21:09 AM | 5/15/2023 9:21:10 AM | IVR call: balance | Received call for balance for account 10028266 undefined | 7 | 2 | 30846 | 78 | ||||||||||||||||||||||||||||||||
| 47003 | 5/15/2023 9:19:24 AM | 5/15/2023 9:19:27 AM | consolidated | THE BELOW ERF NOS. WERE CONSOLIDATED TO ERF ELM73222 <div>ERF 26995 - 10343110 </div><div>ERF26996 - 10362664</div><div>ERF26997 - 10358080</div><div>ERF26998 - 10358077 PLEASE CLOSE ALL THE ACCOUNTS UNDER ERF NUMBERS THAT WERE CONSOLIDATED AS THE SERVICES ARE CHARGING TO THE CORREC ERF NO.73222.</div> | 6 | 3 | 33099 | 114 | 5 | 2 | 23 | 6 | 122 | 201 | |||||||||||||||||||||||||||
| 1151349 | 47006 | 5/15/2023 9:17:16 AM | 5/15/2023 9:17:17 AM | IVR call: balance | Received call for balance for account 10361571 undefined | 7 | 2 | 10107 | 78 | ||||||||||||||||||||||||||||||||
| 1151336 | 47005 | 5/15/2023 9:12:39 AM | 5/15/2023 9:12:40 AM | IVR call: balance | Received call for balance for account 10427123 undefined | 7 | 2 | 6981 | 78 | ||||||||||||||||||||||||||||||||
| 47004 | 5/15/2023 9:11:49 AM | 5/15/2023 9:11:52 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [499 879] | 24 | 3 | 33101 | 5 | 5 | 2 | 23 | 4 | 120 | 5 | |||||||||||||||||||||||||||
| 47002 | 5/15/2023 9:10:12 AM | 5/15/2023 9:10:19 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [499 879] | 24 | 3 | 33098 | 5 | 5 | 2 | 23 | 4 | 120 | 5 | |||||||||||||||||||||||||||
| 47001 | 5/15/2023 9:08:52 AM | 5/15/2023 9:09:09 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [506 104] | 24 | 3 | 33096 | 5 | 5 | 2 | 23 | 4 | 120 | 5 | 5 | ||||||||||||||||||||||||||
| 46999 | 5/15/2023 9:07:38 AM | 5/15/2023 9:07:46 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [506 104] | 24 | 3 | 33094 | 5 | 5 | 2 | 23 | 4 | 120 | 5 | 5 | ||||||||||||||||||||||||||
| 1151321 | 47000 | 5/15/2023 9:07:09 AM | 5/15/2023 9:07:11 AM | IVR call: balance | Received call for balance for account 10399417 undefined | 7 | 2 | 5278 | 78 | ||||||||||||||||||||||||||||||||
| 46997 | 5/15/2023 9:06:09 AM | 5/15/2023 9:06:10 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [505 537] | 24 | 3 | 33091 | 5 | 5 | 2 | 23 | 4 | 120 | 5 | |||||||||||||||||||||||||||
| 1151316 | 46998 | 5/15/2023 9:05:57 AM | 5/15/2023 9:06:21 AM | IVR call: statement | Received call for statement for account 10375091 sent message: 41870 | 8 | 2 | 33092 | 79 | ||||||||||||||||||||||||||||||||
| 46995 | 5/15/2023 9:05:07 AM | 5/15/2023 9:05:09 AM | REMOVE REFUSE | REFUSE IS BEING REMOVED BY PRIVATE COMPANY<div><br></div><div>INVOICE/CONTRACT AGREEMENT ATTACHED TO JOURNAL</div><br/><b>Journal Number</b>: [505 537] | 24 | 3 | 33089 | 5 | 5 | 2 | 23 | 4 | 120 | 5 |