Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 967792 | 36123 | 11/22/2022 3:54:39 AM | 11/22/2022 3:55:03 AM | IVR call: statement | Received call for statement for account 10298918 sent message: 30779 | 8 | 2 | 2764 | 79 | ||||||||||||||||||||||||||||||||
| 967791 | 36122 | 11/22/2022 3:53:54 AM | 11/22/2022 3:53:55 AM | IVR call:? | Received call for ? for account 10298918 | 2764 | |||||||||||||||||||||||||||||||||||
| 967790 | 36121 | 11/22/2022 3:22:51 AM | 11/22/2022 3:22:51 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 967783 | 36120 | 11/21/2022 6:53:54 PM | 11/21/2022 6:54:13 PM | IVR call: statement | Received call for statement for account 10395025 sent message: 30778 | 8 | 2 | 5363 | 79 | ||||||||||||||||||||||||||||||||
| 967767 | 36118 | 11/21/2022 5:51:52 PM | 11/21/2022 5:51:53 PM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | ||||||||||||||||||||||||||||||||
| 967762 | 36117 | 11/21/2022 5:48:17 PM | 11/21/2022 5:48:18 PM | IVR call: balance | Received call for balance for account 10365227 undefined | 7 | 2 | 28188 | 78 | ||||||||||||||||||||||||||||||||
| 967745 | 36116 | 11/21/2022 5:27:08 PM | 11/21/2022 5:27:09 PM | IVR call: balance | Received call for balance for account 10271722 undefined | 7 | 2 | 5776 | 78 | ||||||||||||||||||||||||||||||||
| 967742 | 36115 | 11/21/2022 5:26:26 PM | 11/21/2022 5:26:27 PM | IVR call: balance | Received call for balance for account 10271722 undefined | 7 | 2 | 5776 | 78 | ||||||||||||||||||||||||||||||||
| 967724 | 36114 | 11/21/2022 4:57:57 PM | 11/21/2022 4:57:58 PM | IVR call: balance | Received call for balance for account 20149755 undefined | 7 | 2 | 5701 | 78 | ||||||||||||||||||||||||||||||||
| 6441 | 11/21/2022 4:57:49 PM | 11/21/2022 4:57:51 PM | Water query | High water bill in May 2022 and June 2022. | 5 | 2 | 5559 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 967709 | 36113 | 11/21/2022 4:42:54 PM | 11/21/2022 4:42:55 PM | IVR call: balance | Received call for balance for account 10422533 undefined | 7 | 2 | 2590 | 78 | ||||||||||||||||||||||||||||||||
| 967699 | 36112 | 11/21/2022 4:40:15 PM | 11/21/2022 4:40:16 PM | IVR call: balance | Received call for balance for account 10422583 undefined | 7 | 2 | 29571 | 78 | ||||||||||||||||||||||||||||||||
| 967689 | 36111 | 11/21/2022 4:25:20 PM | 11/21/2022 4:25:21 PM | IVR call: balance | Received call for balance for account 10423665 undefined | 7 | 2 | 29288 | 78 | ||||||||||||||||||||||||||||||||
| 967663 | 36110 | 11/21/2022 4:02:00 PM | 11/21/2022 4:02:01 PM | IVR call:? | Received call for ? for account 10418564 | 4350 | |||||||||||||||||||||||||||||||||||
| 967662 | 36109 | 11/21/2022 3:57:03 PM | 11/21/2022 3:57:21 PM | IVR call: statement | Received call for statement for account 10418564 sent message: 30776 | 8 | 2 | 4350 | 79 | ||||||||||||||||||||||||||||||||
| 967659 | 36108 | 11/21/2022 3:49:16 PM | 11/21/2022 3:49:17 PM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 967658 | 36107 | 11/21/2022 3:45:02 PM | 11/21/2022 3:45:03 PM | IVR call: balance | Received call for balance for account 10013805 undefined | 7 | 2 | 3930 | 78 | ||||||||||||||||||||||||||||||||
| 967646 | 36106 | 11/21/2022 3:22:03 PM | 11/21/2022 3:22:31 PM | IVR call: statement | Received call for statement for account 10355564 sent message: 30775 | 8 | 2 | 6781 | 79 | ||||||||||||||||||||||||||||||||
| 967644 | 36105 | 11/21/2022 3:12:23 PM | 11/21/2022 3:12:46 PM | IVR call: statement | Received call for statement for account 10383458 sent message: 30774 | 8 | 2 | 7647 | 79 | ||||||||||||||||||||||||||||||||
| 967640 | 36104 | 11/21/2022 3:02:23 PM | 11/21/2022 3:02:41 PM | IVR call: statement | Received call for statement for account 10364782 sent message: 30773 | 8 | 2 | 21237 | 79 |