Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 968773 | 36240 | 11/22/2022 4:21:37 PM | 11/22/2022 4:21:38 PM | IVR call: balance | Received call for balance for account 10144419 undefined | 7 | 2 | 29667 | 78 | ||||||||||||||||||||||||||||||||
| 968760 | 36239 | 11/22/2022 3:59:03 PM | 11/22/2022 3:59:04 PM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | ||||||||||||||||||||||||||||||||
| 968712 | 36238 | 11/22/2022 3:32:35 PM | 11/22/2022 3:32:36 PM | IVR call: balance | Received call for balance for account 10217345 undefined | 7 | 2 | 7496 | 78 | ||||||||||||||||||||||||||||||||
| 968711 | 36237 | 11/22/2022 3:31:42 PM | 11/22/2022 3:31:43 PM | IVR call: balance | Received call for balance for account 10217345 undefined | 7 | 2 | 7496 | 78 | ||||||||||||||||||||||||||||||||
| 968691 | 36236 | 11/22/2022 2:58:08 PM | 11/22/2022 2:58:40 PM | IVR call: statement | Received call for statement for account 10030891 sent message: 30941 | 8 | 2 | 18483 | 79 | ||||||||||||||||||||||||||||||||
| 968690 | 36235 | 11/22/2022 2:55:19 PM | 11/22/2022 2:55:20 PM | IVR call: balance | Received call for balance for account 10007548 undefined | 7 | 2 | 7442 | 78 | ||||||||||||||||||||||||||||||||
| 968687 | 36234 | 11/22/2022 2:49:09 PM | 11/22/2022 2:49:09 PM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 968686 | 36233 | 11/22/2022 2:47:24 PM | 11/22/2022 2:47:24 PM | IVR call: balance | Received call for balance for account 10403239 undefined | 7 | 2 | 22994 | 78 | ||||||||||||||||||||||||||||||||
| 968685 | 36232 | 11/22/2022 2:46:57 PM | 11/22/2022 2:46:58 PM | IVR call: balance | Received call for balance for account 10030981 undefined | 7 | 2 | 29666 | 78 | ||||||||||||||||||||||||||||||||
| 36131 | 11/22/2022 2:46:35 PM | 11/22/2022 2:46:39 PM | Meter Box no incorrectly charged to my account | Charges to me my account for wrong meter number from January 2021 | 23 | 3 | 14347 | 17 | 2 | 23 | 1 | 112 | 2925 | ||||||||||||||||||||||||||||
| 968682 | 36231 | 11/22/2022 2:44:27 PM | 11/22/2022 2:44:27 PM | IVR call: balance | Received call for balance for account 10126006 undefined | 7 | 2 | 29665 | 78 | ||||||||||||||||||||||||||||||||
| 968678 | 11/22/2022 2:43:19 PM | 11/22/2022 2:43:20 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 968676 | 11/22/2022 2:42:46 PM | 11/22/2022 2:42:47 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 968673 | 36230 | 11/22/2022 2:40:22 PM | 11/22/2022 2:40:23 PM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 968672 | 36229 | 11/22/2022 2:37:57 PM | 11/22/2022 2:38:28 PM | IVR call: statement | Received call for statement for account 10030891 sent message: 30937 | 8 | 2 | 18483 | 79 | ||||||||||||||||||||||||||||||||
| 968671 | 36228 | 11/22/2022 2:35:59 PM | 11/22/2022 2:36:15 PM | IVR call: meter-reading | Received call for meter-reading for account 10007007 Meter reading: [25422] Meter type: [electric] | 10 | 2 | 13689 | 81 | ||||||||||||||||||||||||||||||||
| 968670 | 36227 | 11/22/2022 2:34:01 PM | 11/22/2022 2:34:50 PM | IVR call: meter-reading | Received call for meter-reading for account 10007007 Meter reading: [52] Meter type: [electric] | 10 | 2 | 13689 | 81 | ||||||||||||||||||||||||||||||||
| 968665 | 36226 | 11/22/2022 2:30:13 PM | 11/22/2022 2:30:14 PM | IVR call: balance | Received call for balance for account 10025724 undefined | 7 | 2 | 6525 | 78 | ||||||||||||||||||||||||||||||||
| 968663 | 36225 | 11/22/2022 2:30:11 PM | 11/22/2022 2:30:12 PM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 | ||||||||||||||||||||||||||||||||
| 968659 | 36224 | 11/22/2022 2:26:30 PM | 11/22/2022 2:26:31 PM | IVR call: balance | Received call for balance for account 10422606 undefined | 7 | 2 | 12204 | 78 |