Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 969252 | 36281 | 11/23/2022 9:11:39 AM | 11/23/2022 9:11:40 AM | IVR call: balance | Received call for balance for account 10030891 undefined | 7 | 2 | 18483 | 78 | ||||||||||||||||||||||||||||||||
| 969238 | 36280 | 11/23/2022 9:02:06 AM | 11/23/2022 9:02:07 AM | IVR call: balance | Received call for balance for account 10044242 undefined | 7 | 2 | 5010 | 78 | ||||||||||||||||||||||||||||||||
| 969235 | 36279 | 11/23/2022 9:00:56 AM | 11/23/2022 9:01:18 AM | IVR call: statement | Received call for statement for account 10010200 sent message: 30970 | 8 | 2 | 29679 | 79 | ||||||||||||||||||||||||||||||||
| 969217 | 36278 | 11/23/2022 8:53:11 AM | 11/23/2022 8:53:12 AM | IVR call: balance | Received call for balance for account 10439958 undefined | 7 | 2 | 27834 | 78 | ||||||||||||||||||||||||||||||||
| 969216 | 36277 | 11/23/2022 8:52:36 AM | 11/23/2022 8:52:37 AM | IVR call: balance | Received call for balance for account 10439958 undefined | 7 | 2 | 27834 | 78 | ||||||||||||||||||||||||||||||||
| 969215 | 36276 | 11/23/2022 8:52:36 AM | 11/23/2022 8:52:37 AM | IVR call:? | Received call for ? for account 20155974 | 29678 | |||||||||||||||||||||||||||||||||||
| 969193 | 36274 | 11/23/2022 8:41:53 AM | 11/23/2022 8:41:54 AM | IVR call: balance | Received call for balance for account 10057347 undefined | 7 | 2 | 27066 | 78 | ||||||||||||||||||||||||||||||||
| 969192 | 36273 | 11/23/2022 8:41:09 AM | 11/23/2022 8:41:27 AM | IVR call: statement | Received call for statement for account 10440829 sent message: 30966 | 8 | 2 | 29676 | 79 | ||||||||||||||||||||||||||||||||
| 969186 | 36272 | 11/23/2022 8:40:22 AM | 11/23/2022 8:40:35 AM | IVR call: meter-reading | Received call for meter-reading for account 10269049 Meter reading: [75] Meter type: [water] | 10 | 2 | 23070 | 81 | ||||||||||||||||||||||||||||||||
| 969171 | 36271 | 11/23/2022 8:33:26 AM | 11/23/2022 8:33:43 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 30965 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 969168 | 36270 | 11/23/2022 8:32:57 AM | 11/23/2022 8:32:58 AM | IVR call: balance | Received call for balance for account 10400201 undefined | 7 | 2 | 23367 | 78 | ||||||||||||||||||||||||||||||||
| 969120 | 36269 | 11/23/2022 8:12:31 AM | 11/23/2022 8:12:31 AM | IVR call: balance | Received call for balance for account 10350212 undefined | 7 | 2 | 14406 | 78 | ||||||||||||||||||||||||||||||||
| 36267 | 11/23/2022 8:02:41 AM | 11/23/2022 8:02:44 AM | Incorrect balance,please investigate.(oct 2022) | incorrect balance brought forward(oct 2022) | 6 | 3 | 29675 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 969106 | 36268 | 11/23/2022 8:01:45 AM | 11/23/2022 8:01:46 AM | IVR call: balance | Received call for balance for account 10280087 undefined | 7 | 2 | 8504 | 78 | ||||||||||||||||||||||||||||||||
| 969105 | 36266 | 11/23/2022 7:59:54 AM | 11/23/2022 7:59:55 AM | IVR call: balance | Received call for balance for account 10280087 undefined | 7 | 2 | 8504 | 78 | ||||||||||||||||||||||||||||||||
| 969103 | 36265 | 11/23/2022 7:58:17 AM | 11/23/2022 7:58:31 AM | IVR call: statement | Received call for statement for account 10392497 sent message: 30960 | 8 | 2 | 14288 | 79 | ||||||||||||||||||||||||||||||||
| 969099 | 36264 | 11/23/2022 7:54:08 AM | 11/23/2022 7:54:09 AM | IVR call: balance | Received call for balance for account 10358864 undefined | 7 | 2 | 4398 | 78 | ||||||||||||||||||||||||||||||||
| 969093 | 36263 | 11/23/2022 7:52:25 AM | 11/23/2022 7:52:26 AM | IVR call: balance | Received call for balance for account 10427656 undefined | 7 | 2 | 8519 | 78 | ||||||||||||||||||||||||||||||||
| 969079 | 36262 | 11/23/2022 7:43:41 AM | 11/23/2022 7:43:41 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 969071 | 36261 | 11/23/2022 7:41:21 AM | 11/23/2022 7:41:21 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 |