Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1151532 47035 5/15/2023 10:30:40 AM 5/15/2023 10:30:54 AM IVR call: statement Received call for statement for account 20331884 sent message: 41892 8 2 5311 79
1151531 47034 5/15/2023 10:30:18 AM 5/15/2023 10:30:19 AM IVR call: balance Received call for balance for account 10438482 undefined 7 2 28107 78
47029 5/15/2023 10:26:59 AM 5/15/2023 10:30:00 AM Incorrect Vat number our vat number on the account is reflected as 1 instead of 4270235668 23 3 18488 5 3 23 8 50 146156 3384
1151518 47033 5/15/2023 10:25:37 AM 5/15/2023 10:26:09 AM IVR call: statement Received call for statement for account 10024764 sent message: 41887 8 2 22779 79
47030 5/15/2023 10:25:29 AM 5/16/2023 2:12:15 PM LEAK CR 202302 THERE'S A PLUMBERS AFFIDAVIT FOR LEAK REPAIR&nbsp;<div>DATE OF REPAIR 01/2023&nbsp;</div><br/><b>Journal Number</b>: [524153]<br/><b>Journal Amount</b>: [-R1425.34] 27 3 33104 239 17 2 23 1 96 5/16/2023 2:12:10 PM 3 3290 3
1151517 47032 5/15/2023 10:24:18 AM 5/15/2023 10:24:19 AM IVR call: balance Received call for balance for account 10413434 undefined 7 2 10120 78
1151509 47031 5/15/2023 10:21:53 AM 5/15/2023 10:21:54 AM IVR call: balance Received call for balance for account 10292267 undefined 7 2 33105 78
1151497 47028 5/15/2023 10:14:05 AM 5/15/2023 10:14:07 AM IVR call: balance Received call for balance for account 10255633 undefined 7 2 31281 78
1151493 47027 5/15/2023 10:12:28 AM 5/15/2023 10:12:44 AM IVR call: statement Received call for statement for account 10359994 sent message: 41885 8 2 7146 79
1151491 47026 5/15/2023 10:12:02 AM 5/15/2023 10:12:03 AM IVR call: balance Received call for balance for account 10155633 undefined 7 2 33102 78
1151484 47025 5/15/2023 10:09:49 AM 5/15/2023 10:09:50 AM IVR call: balance Received call for balance for account 10115895 undefined 7 2 12336 78
1151476 47024 5/15/2023 10:05:55 AM 5/15/2023 10:05:56 AM IVR call: balance Received call for balance for account 10049731 undefined 7 2 5464 78
1151474 47023 5/15/2023 10:04:52 AM 5/15/2023 10:04:53 AM IVR call: balance Received call for balance for account 10049731 undefined 7 2 5464 78
1151468 47022 5/15/2023 10:03:13 AM 5/15/2023 10:03:14 AM IVR call: balance Received call for balance for account 10049929 undefined 7 2 29350 78
1151452 47021 5/15/2023 9:58:51 AM 5/15/2023 9:58:52 AM IVR call: balance Received call for balance for account 10373854 undefined 7 2 5379 78
1151451 47020 5/15/2023 9:57:48 AM 5/15/2023 9:57:49 AM IVR call: balance Received call for balance for account 10373854 undefined 7 2 5379 78
1151450 47019 5/15/2023 9:57:20 AM 5/15/2023 9:57:21 AM IVR call:? Received call for ? for account 10049929 29350
1151447 47018 5/15/2023 9:56:17 AM 5/15/2023 9:56:19 AM IVR call: balance Received call for balance for account 10049929 undefined 7 2 29350 78
1151420 47017 5/15/2023 9:48:35 AM 5/15/2023 9:48:36 AM IVR call: balance Received call for balance for account 10284057 undefined 7 2 13693 78
1151418 47016 5/15/2023 9:48:22 AM 5/15/2023 9:48:23 AM IVR call: balance Received call for balance for account 10216004 undefined 7 2 21200 78