Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1169024 49034 6/1/2023 11:04:31 AM 6/1/2023 11:04:46 AM IVR call: statement Received call for statement for account 10004076 sent message: 43344 8 2 7781 79
1169018 49033 6/1/2023 11:03:12 AM 6/1/2023 11:03:27 AM IVR call: statement Received call for statement for account 10004076 sent message: 43343 8 2 7781 79
1169009 49032 6/1/2023 11:01:41 AM 6/1/2023 11:01:56 AM IVR call: statement Received call for statement for account 10004076 sent message: 43342 8 2 7781 79
49031 6/1/2023 10:59:30 AM 6/1/2023 10:59:33 AM late termination late termination 6 3 33576 109 15 2 23 1 101 206
49030 6/1/2023 10:41:18 AM 6/1/2023 10:41:22 AM water high consumption consumption advised to submit plumbers letter 6 3 33575 110 17 2 23 1 96 205
1168962 49028 6/1/2023 10:32:33 AM 6/1/2023 10:32:34 AM IVR call: balance Received call for balance for account 10291664 undefined 7 2 33337 78
1168954 49027 6/1/2023 10:31:22 AM 6/1/2023 10:31:23 AM IVR call: balance Received call for balance for account 10291664 undefined 7 2 33337 78
1168938 49026 6/1/2023 10:27:55 AM 6/1/2023 10:27:56 AM IVR call: balance Received call for balance for account 10237887 undefined 7 2 26436 78
1168935 49025 6/1/2023 10:26:15 AM 6/1/2023 10:26:16 AM IVR call: balance Received call for balance for account 10212141 undefined 7 2 33573 78
1168924 49024 6/1/2023 10:22:52 AM 6/1/2023 10:23:09 AM IVR call: statement Received call for statement for account 10330654 sent message: 43334 8 2 4081 79
1168894 49023 6/1/2023 10:15:20 AM 6/1/2023 10:15:21 AM IVR call: balance Received call for balance for account 10219443 undefined 7 2 6413 78
1168876 49022 6/1/2023 10:08:04 AM 6/1/2023 10:08:06 AM IVR call: balance Received call for balance for account 10021020 undefined 7 2 33572 78
16253 6/1/2023 10:02:50 AM 6/1/2023 10:02:53 AM EASTERN CAPE VENTURES RATES ACC Good day I refer to reference no103448. Kindly note that 2 Epsom Road was sold on 17 March 23 to Mazeppa Trust. Attached please find the April and May statements for rates, sewerage & fire. Please reverse these amounts and charge Mazeppa Trust. Kindly pay the credit amount into the Eastern Cape Ventures account. Banking details attached. Many thanks Lynne Hall 083 349 4623 23 3 33003 5 2 23 8 118 651
1168854 49021 6/1/2023 9:57:36 AM 6/1/2023 9:57:38 AM IVR call: balance Received call for balance for account 10200164 undefined 7 2 33567 78
1168851 49020 6/1/2023 9:57:27 AM 6/1/2023 9:57:29 AM IVR call: balance Received call for balance for account 10015346 undefined 7 2 4373 78
1168850 49019 6/1/2023 9:57:14 AM 6/1/2023 9:57:17 AM IVR call:? Received call for ? for account 10439350 33571
1168847 49018 6/1/2023 9:56:09 AM 6/1/2023 9:56:10 AM IVR call: balance Received call for balance for account 10267544 undefined 7 2 33570 78
49017 6/1/2023 9:55:25 AM 6/1/2023 9:55:28 AM six months policy B:Consolidated Billing&nbsp;<div>BO080-Current Account Details</div><div>OwnerErfAcctO/TMeterAge ASumCR</div><div>Account Number: 10115303 OWNER M P JUKUDA</div><div>Term-D: Stand: 080 017 NUS01268 00000 0000 0000</div><div>Clearance Appl.Date: Addr: ZONE 17 NU 01268/00</div><div>Clear Cert.Print: N Post.Add: NU 17-1268</div><div>Sect-Title: MDANTSANE</div><div>Clear.Dates from:&nbsp; &nbsp;</div><div>to: 5219</div><div>ID: Cmplx:&nbsp;</div><div>Total H/O: Coll:&nbsp;</div><div>Deb Tp: 01 - DOMESTIC DE</div><div>&nbsp;HO C - PAID UP</div><div>202008</div><div>PENDING / UNALLOCATED Receipts1200.00</div><div>&nbsp;&nbsp;</div><div>&nbsp;&nbsp;</div><div>&nbsp;&nbsp;</div><div>Options</div><div>Tran Date</div><div>Description</div><div>Reference</div><div>Tariff</div><div>Debit</div><div>Credit</div><div>Vat</div><div><br></div><div>Option</div><div>20200821 RATES INTER VRED 2.81&nbsp;&nbsp;</div><div><br></div><div>Option</div><div>20200822 WATER DOMES 1403892 WA0100 19589.64 2938.45</div><div><br></div><div>Option</div><div>20200822 INTERIM REV 1403892 WA0100 1250.56 187.58</div><div><br></div><div>Option</div><div>20200822 REFUSE DOME RFF01 264.35 39.65</div><div><br></div><div>Option</div><div>20200822 FIRE LEVY D FE001 55.65 8.35</div><div><br></div><div>Option</div><div>20200822 PROPERTY RA VARES 472.76&nbsp;&nbsp;</div><div><br></div><div>Option</div><div>20200822 VA-VALUE-EX VARES 15.76&nbsp;</div><div><br></div><div>Option</div><div>20200822 SEWERAGE DO BS50 94.06 14.11</div><div><br></div><div>Option</div><div><br></div><div>Option</div><div><br></div><div>&nbsp; Due-Date:20230615No-Dep:No-Notes:230No-Ext/Arr:1</div><div>OK Home Quit More<br>2020/07/26 3 729.000 1.00000 231.000 C 2020/08/22&nbsp;</div><div>2020/01/20 3 498.000 1.00000 212.000 C MR 2020/02/23 1969</div><div>2019/02/28 3 286.000 1.00000 15.000 C 2019/03/23&nbsp;</div><div>2018/12/24 3 271.000 1.00000 31.000 C 2019/01/26 1969</div><div>2018/10/19 3 240.000 1.00000 111.000 C 2018/11/28 1969</div><div>2018/09/20 0 129.000</div><div><span style="white-space:pre"> </span></div> 6 3 33569 89 15 4 23 1 101 187
1168838 49016 6/1/2023 9:52:48 AM 6/1/2023 9:53:09 AM IVR call: statement Received call for statement for account 10388018 sent message: 43328 8 2 24724 79
1168789 49015 6/1/2023 9:34:35 AM 6/1/2023 9:34:56 AM IVR call: statement Received call for statement for account 10429386 sent message: 43327 8 2 27776 79