Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 969846 | 36334 | 11/24/2022 1:50:22 AM | 11/24/2022 1:50:22 AM | IVR call:? | Received call for ? for account 10349300 | 29687 | |||||||||||||||||||||||||||||||||||
| 969841 | 36333 | 11/23/2022 9:01:05 PM | 11/23/2022 9:01:06 PM | IVR call: balance | Received call for balance for account 10342709 undefined | 7 | 2 | 29686 | 78 | ||||||||||||||||||||||||||||||||
| 969838 | 36332 | 11/23/2022 6:49:10 PM | 11/23/2022 6:49:27 PM | IVR call: meter-reading | Received call for meter-reading for account 10176944 Meter reading: [218] Meter type: [water] | 10 | 2 | 5257 | 81 | ||||||||||||||||||||||||||||||||
| 969837 | 36331 | 11/23/2022 6:47:54 PM | 11/23/2022 6:47:55 PM | IVR call: balance | Received call for balance for account 10176944 undefined | 7 | 2 | 5257 | 78 | ||||||||||||||||||||||||||||||||
| 969836 | 36330 | 11/23/2022 6:46:13 PM | 11/23/2022 6:46:14 PM | IVR call: balance | Received call for balance for account 10347281 undefined | 7 | 2 | 21458 | 78 | ||||||||||||||||||||||||||||||||
| 969824 | 36329 | 11/23/2022 6:01:14 PM | 11/23/2022 6:01:14 PM | IVR call: balance | Received call for balance for account 10379827 undefined | 7 | 2 | 10365 | 78 | ||||||||||||||||||||||||||||||||
| 969823 | 36328 | 11/23/2022 5:59:46 PM | 11/23/2022 5:59:47 PM | IVR call: balance | Received call for balance for account 10379827 undefined | 7 | 2 | 10365 | 78 | ||||||||||||||||||||||||||||||||
| 969811 | 36327 | 11/23/2022 5:35:54 PM | 11/23/2022 5:35:55 PM | IVR call: balance | Received call for balance for account 10011257 undefined | 7 | 2 | 17970 | 78 | ||||||||||||||||||||||||||||||||
| 969810 | 36326 | 11/23/2022 5:34:53 PM | 11/23/2022 5:34:54 PM | IVR call: balance | Received call for balance for account 10011257 undefined | 7 | 2 | 17970 | 78 | ||||||||||||||||||||||||||||||||
| 969807 | 36325 | 11/23/2022 5:30:16 PM | 11/23/2022 5:30:17 PM | IVR call: balance | Received call for balance for account 10323637 undefined | 7 | 2 | 5851 | 78 | ||||||||||||||||||||||||||||||||
| 969782 | 36324 | 11/23/2022 4:34:43 PM | 11/23/2022 4:34:44 PM | IVR call: balance | Received call for balance for account 10030891 undefined | 7 | 2 | 18483 | 78 | ||||||||||||||||||||||||||||||||
| 969779 | 36323 | 11/23/2022 4:27:28 PM | 11/23/2022 4:27:28 PM | IVR call: balance | Received call for balance for account 10286155 undefined | 7 | 2 | 8145 | 78 | ||||||||||||||||||||||||||||||||
| 969776 | 36322 | 11/23/2022 4:25:56 PM | 11/23/2022 4:25:56 PM | IVR call: balance | Received call for balance for account 10070149 undefined | 7 | 2 | 7064 | 78 | ||||||||||||||||||||||||||||||||
| 969772 | 36321 | 11/23/2022 4:20:54 PM | 11/23/2022 4:20:55 PM | IVR call: balance | Received call for balance for account 10030891 undefined | 7 | 2 | 18483 | 78 | ||||||||||||||||||||||||||||||||
| 969770 | 36320 | 11/23/2022 4:19:38 PM | 11/23/2022 4:19:39 PM | IVR call: balance | Received call for balance for account 10030891 undefined | 7 | 2 | 18483 | 78 | ||||||||||||||||||||||||||||||||
| 969743 | 36319 | 11/23/2022 3:31:46 PM | 11/23/2022 3:31:46 PM | IVR call: balance | Received call for balance for account 20030686 undefined | 7 | 2 | 23997 | 78 | ||||||||||||||||||||||||||||||||
| 969724 | 36318 | 11/23/2022 2:46:27 PM | 11/23/2022 2:46:27 PM | IVR call: balance | Received call for balance for account 10439835 undefined | 7 | 2 | 29489 | 78 | ||||||||||||||||||||||||||||||||
| 969723 | 36317 | 11/23/2022 2:42:45 PM | 11/23/2022 2:43:05 PM | IVR call: statement | Received call for statement for account 10376177 sent message: 31014 | 8 | 2 | 16726 | 79 | ||||||||||||||||||||||||||||||||
| 18709 | 11/23/2022 1:47:24 PM | 5/3/2023 12:18:31 PM | Affidavit Attached -Leak Repair | Please find attached an affidavit of a leak fix in November 2022<div><br></div><div>QRC Response - leak credit done 2023/05 for period 2022/09-2022/12</div><br/><b>Journal Number</b>: [499758]<br/><b>Journal Amount</b>: [-R480.15] | 27 | 3 | 18227 | 115 | 17 | 2 | 23 | 1 | 96 | 5/3/2023 12:18:25 PM | 145877 | 3 | 200 | 3 | |||||||||||||||||||||||
| 969656 | 36315 | 11/23/2022 1:41:15 PM | 11/23/2022 1:41:16 PM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 |