Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 970557 | 36425 | 11/24/2022 2:22:33 PM | 11/24/2022 2:22:41 PM | IVR call: meter-reading | Received call for meter-reading for account 10254278 Meter reading: [1408] Meter type: [water] | 10 | 2 | 29710 | 81 | ||||||||||||||||||||||||||||||||
| 970556 | 36424 | 11/24/2022 2:21:55 PM | 11/24/2022 2:22:04 PM | IVR call: meter-reading | Received call for meter-reading for account 10268950 Meter reading: [1906] Meter type: [water] | 10 | 2 | 17281 | 81 | ||||||||||||||||||||||||||||||||
| 970555 | 36423 | 11/24/2022 2:21:06 PM | 11/24/2022 2:21:17 PM | IVR call: meter-reading | Received call for meter-reading for account 10253409 Meter reading: [1474] Meter type: [water] | 10 | 2 | 29709 | 81 | ||||||||||||||||||||||||||||||||
| 970554 | 36422 | 11/24/2022 2:20:24 PM | 11/24/2022 2:20:33 PM | IVR call: meter-reading | Received call for meter-reading for account 10276696 Meter reading: [3014] Meter type: [water] | 10 | 2 | 17324 | 81 | ||||||||||||||||||||||||||||||||
| 970553 | 36421 | 11/24/2022 2:19:50 PM | 11/24/2022 2:19:56 PM | IVR call: meter-reading | Received call for meter-reading for account 10288467 Meter reading: [69] Meter type: [water] | 10 | 2 | 17262 | 81 | ||||||||||||||||||||||||||||||||
| 970552 | 36420 | 11/24/2022 2:19:10 PM | 11/24/2022 2:19:17 PM | IVR call: meter-reading | Received call for meter-reading for account 10289793 Meter reading: [961] Meter type: [water] | 10 | 2 | 15901 | 81 | ||||||||||||||||||||||||||||||||
| 970551 | 36419 | 11/24/2022 2:18:28 PM | 11/24/2022 2:18:35 PM | IVR call: meter-reading | Received call for meter-reading for account 10288466 Meter reading: [32] Meter type: [water] | 10 | 2 | 29708 | 81 | ||||||||||||||||||||||||||||||||
| 970550 | 36418 | 11/24/2022 2:17:42 PM | 11/24/2022 2:17:50 PM | IVR call: meter-reading | Received call for meter-reading for account 10272832 Meter reading: [522] Meter type: [water] | 10 | 2 | 17275 | 81 | ||||||||||||||||||||||||||||||||
| 970549 | 36417 | 11/24/2022 2:16:31 PM | 11/24/2022 2:16:43 PM | IVR call: meter-reading | Received call for meter-reading for account 10269032 Meter reading: [1256] Meter type: [water] | 10 | 2 | 29707 | 81 | ||||||||||||||||||||||||||||||||
| 970548 | 36416 | 11/24/2022 2:15:36 PM | 11/24/2022 2:15:47 PM | IVR call: meter-reading | Received call for meter-reading for account 10271292 Meter reading: [7732] Meter type: [water] | 10 | 2 | 29706 | 81 | ||||||||||||||||||||||||||||||||
| 970547 | 36415 | 11/24/2022 2:15:00 PM | 11/24/2022 2:15:09 PM | IVR call: meter-reading | Received call for meter-reading for account 10276183 Meter reading: [2044] Meter type: [water] | 10 | 2 | 18010 | 81 | ||||||||||||||||||||||||||||||||
| 970545 | 36414 | 11/24/2022 2:14:19 PM | 11/24/2022 2:14:27 PM | IVR call: meter-reading | Received call for meter-reading for account 10296301 Meter reading: [400] Meter type: [water] | 10 | 2 | 29705 | 81 | ||||||||||||||||||||||||||||||||
| 970543 | 36413 | 11/24/2022 2:13:43 PM | 11/24/2022 2:13:54 PM | IVR call: meter-reading | Received call for meter-reading for account 10268955 Meter reading: [2354] Meter type: [water] | 10 | 2 | 29704 | 81 | ||||||||||||||||||||||||||||||||
| 970542 | 36412 | 11/24/2022 2:13:03 PM | 11/24/2022 2:13:13 PM | IVR call: meter-reading | Received call for meter-reading for account 10342365 Meter reading: [1450] Meter type: [water] | 10 | 2 | 7784 | 81 | ||||||||||||||||||||||||||||||||
| 970539 | 36411 | 11/24/2022 2:12:13 PM | 11/24/2022 2:12:25 PM | IVR call: meter-reading | Received call for meter-reading for account 10153535 Meter reading: [211] Meter type: [water] | 10 | 2 | 29703 | 81 | ||||||||||||||||||||||||||||||||
| 36410 | 11/24/2022 1:47:44 PM | 2/15/2023 8:47:57 AM | Request for high water charge to be reversed/water leak | Water leak identified in vacant flat, flat 1 at Argyle House, the address is 30 Argyle Street, East London CBD. Manual water readings are done monthly, whereby a consumption of 39KL was established. The water meter number is 212051055. On the 23/12/2022 BCM Statement for 10281197, the high consumption appeared on the BCM Account. Attached is a plumbers letter confirming leaks that were identified and repaired. Please can you assist us with a rebate on this charge? | 23 | 3 | 29702 | 17 | 2 | 23 | 1 | 96 | 2940 | ||||||||||||||||||||||||||||
| 970514 | 36409 | 11/24/2022 1:28:24 PM | 11/24/2022 1:28:25 PM | IVR call: balance | Received call for balance for account 10359197 undefined | 7 | 2 | 5700 | 78 | ||||||||||||||||||||||||||||||||
| 970513 | 36408 | 11/24/2022 1:27:44 PM | 11/24/2022 1:28:07 PM | IVR call: statement | Received call for statement for account 10418280 sent message: 31069 | 8 | 2 | 29701 | 79 | ||||||||||||||||||||||||||||||||
| 970510 | 36407 | 11/24/2022 1:25:13 PM | 11/24/2022 1:25:14 PM | IVR call:? | Received call for ? for account 10039676 | 9703 | |||||||||||||||||||||||||||||||||||
| 36406 | 11/24/2022 1:24:37 PM | 11/24/2022 1:24:40 PM | SWAPPED METERS | METER FOR SECTION 12 IS 202016975 AND ONE FOR SECTION 14 IS 212005154, PLEASE CORRECT | 6 | 3 | 29700 | 110 | 17 | 2 | 23 | 1 | 112 | 205 |