Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 970757 | 36446 | 11/25/2022 2:35:03 AM | 11/25/2022 2:35:04 AM | IVR call: balance | Received call for balance for account 10075429 undefined | 7 | 2 | 8449 | 78 | ||||||||||||||||||||||||||||||||
| 970756 | 36445 | 11/25/2022 12:32:36 AM | 11/25/2022 12:32:37 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 970741 | 36443 | 11/24/2022 6:53:01 PM | 11/24/2022 6:53:02 PM | IVR call: balance | Received call for balance for account 10438954 undefined | 7 | 2 | 24750 | 78 | ||||||||||||||||||||||||||||||||
| 970739 | 36442 | 11/24/2022 6:51:53 PM | 11/24/2022 6:51:54 PM | IVR call: balance | Received call for balance for account 10351670 undefined | 7 | 2 | 25928 | 78 | ||||||||||||||||||||||||||||||||
| 970738 | 36441 | 11/24/2022 6:51:38 PM | 11/24/2022 6:51:39 PM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 970733 | 36440 | 11/24/2022 6:42:24 PM | 11/24/2022 6:42:25 PM | IVR call: balance | Received call for balance for account 10260708 undefined | 7 | 2 | 8786 | 78 | ||||||||||||||||||||||||||||||||
| 970732 | 36439 | 11/24/2022 6:41:27 PM | 11/24/2022 6:41:28 PM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 970731 | 36438 | 11/24/2022 6:40:46 PM | 11/24/2022 6:40:47 PM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 970726 | 36437 | 11/24/2022 6:07:35 PM | 11/24/2022 6:07:36 PM | IVR call: balance | Received call for balance for account 10362493 undefined | 7 | 2 | 19370 | 78 | ||||||||||||||||||||||||||||||||
| 970678 | 36436 | 11/24/2022 5:04:21 PM | 11/24/2022 5:04:22 PM | IVR call: balance | Received call for balance for account 10162221 undefined | 7 | 2 | 6038 | 78 | ||||||||||||||||||||||||||||||||
| 970659 | 36435 | 11/24/2022 4:35:23 PM | 11/24/2022 4:35:42 PM | IVR call: statement | Received call for statement for account 10288248 sent message: 31075 | 8 | 2 | 8498 | 79 | ||||||||||||||||||||||||||||||||
| 970633 | 36434 | 11/24/2022 4:18:52 PM | 11/24/2022 4:18:53 PM | IVR call: balance | Received call for balance for account 10421098 undefined | 7 | 2 | 29369 | 78 | ||||||||||||||||||||||||||||||||
| 970590 | 36433 | 11/24/2022 2:53:06 PM | 11/24/2022 2:53:23 PM | IVR call: statement | Received call for statement for account 10072740 sent message: 31074 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 970585 | 36432 | 11/24/2022 2:49:10 PM | 11/24/2022 2:49:11 PM | IVR call: balance | Received call for balance for account 10345478 undefined | 7 | 2 | 6656 | 78 | ||||||||||||||||||||||||||||||||
| 970581 | 36431 | 11/24/2022 2:44:31 PM | 11/24/2022 2:44:32 PM | IVR call: balance | Received call for balance for account 10145054 undefined | 7 | 2 | 26789 | 78 | ||||||||||||||||||||||||||||||||
| 970572 | 36430 | 11/24/2022 2:32:31 PM | 11/24/2022 2:32:48 PM | IVR call: statement | Received call for statement for account 10429309 sent message: 31073 | 8 | 2 | 19545 | 79 | ||||||||||||||||||||||||||||||||
| 970565 | 36429 | 11/24/2022 2:24:49 PM | 11/24/2022 2:24:56 PM | IVR call: meter-reading | Received call for meter-reading for account 10295490 Meter reading: [31] Meter type: [water] | 10 | 2 | 29713 | 81 | ||||||||||||||||||||||||||||||||
| 970563 | 36428 | 11/24/2022 2:24:17 PM | 11/24/2022 2:24:24 PM | IVR call: meter-reading | Received call for meter-reading for account 10281747 Meter reading: [543] Meter type: [water] | 10 | 2 | 29712 | 81 | ||||||||||||||||||||||||||||||||
| 970562 | 36427 | 11/24/2022 2:23:43 PM | 11/24/2022 2:23:50 PM | IVR call: meter-reading | Received call for meter-reading for account 10276189 Meter reading: [98] Meter type: [water] | 10 | 2 | 29711 | 81 | ||||||||||||||||||||||||||||||||
| 970560 | 36426 | 11/24/2022 2:23:08 PM | 11/24/2022 2:23:17 PM | IVR call: meter-reading | Received call for meter-reading for account 10261013 Meter reading: [1705] Meter type: [water] | 10 | 2 | 3551 | 81 |