Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 970980 | 36486 | 11/25/2022 6:55:31 AM | 11/25/2022 6:55:57 AM | IVR call: statement | Received call for statement for account 10020295 sent message: 31083 | 8 | 2 | 20395 | 79 | ||||||||||||||||||||||||||||||||
| 970979 | 36485 | 11/25/2022 6:55:16 AM | 11/25/2022 6:55:17 AM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 970978 | 36484 | 11/25/2022 6:54:18 AM | 11/25/2022 6:54:19 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 36482 | 11/25/2022 6:51:47 AM | 11/25/2022 6:53:54 AM | ELECTRICITY | PLEASE REVERSE BASIC ELECTRICITY, CONSUMER IS ON PREPAID | 6 | 3 | 29716 | 112 | 5 | 2 | 23 | 2 | 103 | 140235 | 203 | ||||||||||||||||||||||||||
| 970968 | 36483 | 11/25/2022 6:51:24 AM | 11/25/2022 6:51:24 AM | IVR call:? | Received call for ? for account 10439733 | 29717 | |||||||||||||||||||||||||||||||||||
| 970967 | 36481 | 11/25/2022 6:50:33 AM | 11/25/2022 6:50:34 AM | IVR call: balance | Received call for balance for account 10440922 undefined | 7 | 2 | 27964 | 78 | ||||||||||||||||||||||||||||||||
| 970966 | 36480 | 11/25/2022 6:50:08 AM | 11/25/2022 6:50:09 AM | IVR call: balance | Received call for balance for account 10440920 undefined | 7 | 2 | 27969 | 78 | ||||||||||||||||||||||||||||||||
| 970956 | 36479 | 11/25/2022 6:45:30 AM | 11/25/2022 6:45:48 AM | IVR call: statement | Received call for statement for account 10431076 sent message: 31079 | 8 | 2 | 11558 | 79 | ||||||||||||||||||||||||||||||||
| 970953 | 36478 | 11/25/2022 6:41:59 AM | 11/25/2022 6:41:59 AM | IVR call: balance | Received call for balance for account 10162221 undefined | 7 | 2 | 6038 | 78 | ||||||||||||||||||||||||||||||||
| 970952 | 36477 | 11/25/2022 6:41:02 AM | 11/25/2022 6:41:03 AM | IVR call: balance | Received call for balance for account 10277571 undefined | 7 | 2 | 6231 | 78 | ||||||||||||||||||||||||||||||||
| 970951 | 36476 | 11/25/2022 6:40:26 AM | 11/25/2022 6:40:26 AM | IVR call: balance | Received call for balance for account 10362701 undefined | 7 | 2 | 6225 | 78 | ||||||||||||||||||||||||||||||||
| 970944 | 36475 | 11/25/2022 6:38:34 AM | 11/25/2022 6:38:35 AM | IVR call: balance | Received call for balance for account 10362701 undefined | 7 | 2 | 6225 | 78 | ||||||||||||||||||||||||||||||||
| 970940 | 36474 | 11/25/2022 6:36:42 AM | 11/25/2022 6:36:43 AM | IVR call: balance | Received call for balance for account 10277571 undefined | 7 | 2 | 6231 | 78 | ||||||||||||||||||||||||||||||||
| 970938 | 36473 | 11/25/2022 6:35:49 AM | 11/25/2022 6:35:50 AM | IVR call: balance | Received call for balance for account 10277571 undefined | 7 | 2 | 6231 | 78 | ||||||||||||||||||||||||||||||||
| 970925 | 36472 | 11/25/2022 6:31:34 AM | 11/25/2022 6:31:35 AM | IVR call: balance | Received call for balance for account 10398524 undefined | 7 | 2 | 4054 | 78 | ||||||||||||||||||||||||||||||||
| 970924 | 36471 | 11/25/2022 6:30:58 AM | 11/25/2022 6:30:59 AM | IVR call: balance | Received call for balance for account 10040566 undefined | 7 | 2 | 5964 | 78 | ||||||||||||||||||||||||||||||||
| 970897 | 36470 | 11/25/2022 6:21:30 AM | 11/25/2022 6:21:31 AM | IVR call: balance | Received call for balance for account 10021869 undefined | 7 | 2 | 7367 | 78 | ||||||||||||||||||||||||||||||||
| 970872 | 36469 | 11/25/2022 6:13:56 AM | 11/25/2022 6:13:57 AM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | ||||||||||||||||||||||||||||||||
| 970859 | 36468 | 11/25/2022 6:07:41 AM | 11/25/2022 6:07:42 AM | IVR call: balance | Received call for balance for account 10330542 undefined | 7 | 2 | 27093 | 78 | ||||||||||||||||||||||||||||||||
| 970856 | 36467 | 11/25/2022 6:04:42 AM | 11/25/2022 6:04:43 AM | IVR call: balance | Received call for balance for account 10006754 undefined | 7 | 2 | 5646 | 78 |