Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1151620 | 47055 | 5/15/2023 10:59:39 AM | 5/15/2023 10:59:40 AM | IVR call: balance | Received call for balance for account 10414308 undefined | 7 | 2 | 22418 | 78 | ||||||||||||||||||||||||||||||||
| 1151618 | 47054 | 5/15/2023 10:59:08 AM | 5/15/2023 10:59:09 AM | IVR call: balance | Received call for balance for account 10414380 undefined | 7 | 2 | 33111 | 78 | ||||||||||||||||||||||||||||||||
| 1151616 | 47053 | 5/15/2023 10:57:56 AM | 5/15/2023 10:57:57 AM | IVR call: balance | Received call for balance for account 10414308 undefined | 7 | 2 | 22418 | 78 | ||||||||||||||||||||||||||||||||
| 1151612 | 47052 | 5/15/2023 10:57:04 AM | 5/15/2023 10:57:05 AM | IVR call: balance | Received call for balance for account 10358312 undefined | 7 | 2 | 16173 | 78 | ||||||||||||||||||||||||||||||||
| 47049 | 5/15/2023 10:55:27 AM | 5/15/2023 10:55:30 AM | Transfer of costs | Good Day Please be advised that these charges (Rates Refuse Sewerage and Fire) have not been transferred from previous owner Acc Number 10174391 to New owner Acc Num 10443681 property registed on the 17th March 2023, your urgent assistance would be appreciated. | 23 | 3 | 33109 | 5 | 2 | 23 | 8 | 118 | 3385 | ||||||||||||||||||||||||||||
| 1151590 | 47051 | 5/15/2023 10:52:19 AM | 5/15/2023 10:52:22 AM | IVR call: balance | Received call for balance for account 10360847 undefined | 7 | 2 | 33110 | 78 | ||||||||||||||||||||||||||||||||
| 1151589 | 47050 | 5/15/2023 10:51:09 AM | 5/15/2023 10:51:27 AM | IVR call: statement | Received call for statement for account 10360847 sent message: 41899 | 8 | 2 | 33110 | 79 | ||||||||||||||||||||||||||||||||
| 1151578 | 47048 | 5/15/2023 10:45:32 AM | 5/15/2023 10:45:34 AM | IVR call: balance | Received call for balance for account 10435358 undefined | 7 | 2 | 13468 | 78 | ||||||||||||||||||||||||||||||||
| 1151574 | 47047 | 5/15/2023 10:44:26 AM | 5/15/2023 10:44:27 AM | IVR call: balance | Received call for balance for account 10443043 undefined | 7 | 2 | 32553 | 78 | ||||||||||||||||||||||||||||||||
| 1151571 | 47046 | 5/15/2023 10:43:45 AM | 5/15/2023 10:43:46 AM | IVR call: balance | Received call for balance for account 10181330 undefined | 7 | 2 | 18045 | 78 | ||||||||||||||||||||||||||||||||
| 1151570 | 47045 | 5/15/2023 10:42:33 AM | 5/15/2023 10:42:34 AM | IVR call: balance | Received call for balance for account 10399237 undefined | 7 | 2 | 33108 | 78 | ||||||||||||||||||||||||||||||||
| 1151564 | 47044 | 5/15/2023 10:41:39 AM | 5/15/2023 10:41:40 AM | IVR call: balance | Received call for balance for account 10399237 undefined | 7 | 2 | 33108 | 78 | ||||||||||||||||||||||||||||||||
| 1151559 | 47043 | 5/15/2023 10:38:54 AM | 5/15/2023 10:39:08 AM | IVR call: statement | Received call for statement for account 10007972 sent message: 41896 | 8 | 2 | 27701 | 79 | ||||||||||||||||||||||||||||||||
| 1151554 | 47042 | 5/15/2023 10:38:03 AM | 5/15/2023 10:38:05 AM | IVR call: balance | Received call for balance for account 10007972 undefined | 7 | 2 | 27701 | 78 | ||||||||||||||||||||||||||||||||
| 47037 | 5/15/2023 10:35:26 AM | 5/15/2023 10:35:29 AM | Water query | There was a burst pipe jan/feb , water works fixed the pipe | 23 | 3 | 33107 | 39 | 17 | 2 | 23 | 1 | 96 | 39 | |||||||||||||||||||||||||||
| 1151550 | 47041 | 5/15/2023 10:35:25 AM | 5/15/2023 10:35:27 AM | IVR call: balance | Received call for balance for account 10006767 undefined | 7 | 2 | 4542 | 78 | ||||||||||||||||||||||||||||||||
| 1151545 | 47040 | 5/15/2023 10:33:48 AM | 5/15/2023 10:33:49 AM | IVR call: balance | Received call for balance for account 10006767 undefined | 7 | 2 | 4542 | 78 | ||||||||||||||||||||||||||||||||
| 1151541 | 47039 | 5/15/2023 10:32:58 AM | 5/15/2023 10:32:59 AM | IVR call: balance | Received call for balance for account 10024764 undefined | 7 | 2 | 22779 | 78 | ||||||||||||||||||||||||||||||||
| 1151535 | 47038 | 5/15/2023 10:32:15 AM | 5/15/2023 10:32:22 AM | IVR call: balance | Received call for balance for account 10006767 undefined | 7 | 2 | 4542 | 78 | ||||||||||||||||||||||||||||||||
| 1151533 | 47036 | 5/15/2023 10:31:34 AM | 5/15/2023 10:31:35 AM | IVR call: balance | Received call for balance for account 20291688 undefined | 7 | 2 | 33106 | 78 |