Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36505 | 11/25/2022 7:47:39 AM | 11/25/2022 7:47:41 AM | water | high water consumption due to water leak. | 6 | 3 | 29722 | 113 | 17 | 2 | 23 | 1 | 96 | 202 | |||||||||||||||||||||||||||
| 971131 | 36506 | 11/25/2022 7:45:49 AM | 11/25/2022 7:45:49 AM | IVR call: balance | Received call for balance for account 20336811 undefined | 7 | 2 | 7153 | 78 | ||||||||||||||||||||||||||||||||
| 971130 | 36504 | 11/25/2022 7:45:45 AM | 11/25/2022 7:45:46 AM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | ||||||||||||||||||||||||||||||||
| 36501 | 11/25/2022 7:45:44 AM | 11/25/2022 7:45:47 AM | Water Query | Staff has reported a huge water consumption for the month of April 2022, and there was no leak or any other activities in the house. | 6 | 3 | 29721 | 120 | 15 | 4 | 23 | 1 | 50 | 218 | |||||||||||||||||||||||||||
| 971129 | 36503 | 11/25/2022 7:45:03 AM | 11/25/2022 7:45:04 AM | IVR call: balance | Received call for balance for account 20336811 undefined | 7 | 2 | 7153 | 78 | ||||||||||||||||||||||||||||||||
| 971127 | 36502 | 11/25/2022 7:44:21 AM | 11/25/2022 7:44:22 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 | ||||||||||||||||||||||||||||||||
| 971126 | 36500 | 11/25/2022 7:43:38 AM | 11/25/2022 7:43:39 AM | IVR call: balance | Received call for balance for account 10346523 undefined | 7 | 2 | 7151 | 78 | ||||||||||||||||||||||||||||||||
| 971114 | 36499 | 11/25/2022 7:37:21 AM | 11/25/2022 7:37:41 AM | IVR call: statement | Received call for statement for account 10047790 sent message: 31094 | 8 | 2 | 247 | 79 | ||||||||||||||||||||||||||||||||
| 971106 | 36498 | 11/25/2022 7:35:12 AM | 11/25/2022 7:35:14 AM | IVR call: balance | Received call for balance for account 20328634 undefined | 7 | 2 | 21896 | 78 | ||||||||||||||||||||||||||||||||
| 971101 | 36497 | 11/25/2022 7:33:18 AM | 11/25/2022 7:33:19 AM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | ||||||||||||||||||||||||||||||||
| 971095 | 36496 | 11/25/2022 7:30:50 AM | 11/25/2022 7:30:51 AM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 1509 | 11/25/2022 7:30:25 AM | 11/25/2022 7:30:28 AM | WATER | PLEASE TRANSFER WATER TO THE NEW OWNERS ACCOUNT LATE TERMINATION. | 6 | 3 | 1478 | 114 | 15 | 3 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 971090 | 36495 | 11/25/2022 7:28:25 AM | 11/25/2022 7:28:27 AM | IVR call: balance | Received call for balance for account 10008140 undefined | 7 | 2 | 28805 | 78 | ||||||||||||||||||||||||||||||||
| 971087 | 36494 | 11/25/2022 7:27:27 AM | 11/25/2022 7:27:28 AM | IVR call: balance | Received call for balance for account 10008140 undefined | 7 | 2 | 28805 | 78 | ||||||||||||||||||||||||||||||||
| 971081 | 36492 | 11/25/2022 7:25:15 AM | 11/25/2022 7:25:16 AM | IVR call: balance | Received call for balance for account 10019058 undefined | 7 | 2 | 13182 | 78 | ||||||||||||||||||||||||||||||||
| 971041 | 36491 | 11/25/2022 7:07:46 AM | 11/25/2022 7:08:04 AM | IVR call: statement | Received call for statement for account 10409476 sent message: 31087 | 8 | 2 | 29719 | 79 | ||||||||||||||||||||||||||||||||
| 971024 | 36490 | 11/25/2022 7:04:56 AM | 11/25/2022 7:04:57 AM | IVR call: balance | Received call for balance for account 10433534 undefined | 7 | 2 | 8558 | 78 | ||||||||||||||||||||||||||||||||
| 971014 | 36489 | 11/25/2022 7:04:10 AM | 11/25/2022 7:04:28 AM | IVR call: statement | Received call for statement for account 10063377 sent message: 31085 | 8 | 2 | 29718 | 79 | ||||||||||||||||||||||||||||||||
| 970990 | 36488 | 11/25/2022 6:58:44 AM | 11/25/2022 6:58:45 AM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 970983 | 36487 | 11/25/2022 6:56:26 AM | 11/25/2022 6:56:44 AM | IVR call: statement | Received call for statement for account 10063383 sent message: 31084 | 8 | 2 | 15507 | 79 |