Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 971381 | 36547 | 11/25/2022 10:22:27 AM | 11/25/2022 10:22:28 AM | IVR call: balance | Received call for balance for account 10300404 undefined | 7 | 2 | 27444 | 78 | ||||||||||||||||||||||||||||||||
| 971377 | 36545 | 11/25/2022 10:21:01 AM | 11/25/2022 10:21:18 AM | IVR call: statement | Received call for statement for account 10432306 sent message: 31128 | 8 | 2 | 5605 | 79 | ||||||||||||||||||||||||||||||||
| 971374 | 36544 | 11/25/2022 10:19:03 AM | 11/25/2022 10:19:04 AM | IVR call: balance | Received call for balance for account 20091664 undefined | 7 | 2 | 5948 | 78 | ||||||||||||||||||||||||||||||||
| 971372 | 36543 | 11/25/2022 10:17:46 AM | 11/25/2022 10:17:47 AM | IVR call: balance | Received call for balance for account 10158567 undefined | 7 | 2 | 4382 | 78 | ||||||||||||||||||||||||||||||||
| 971370 | 36542 | 11/25/2022 10:16:46 AM | 11/25/2022 10:16:47 AM | IVR call: balance | Received call for balance for account 10285565 undefined | 7 | 2 | 9895 | 78 | ||||||||||||||||||||||||||||||||
| 36541 | 11/25/2022 10:13:48 AM | 11/25/2022 10:13:51 AM | water | six months policy to be applied 2015 till 2022 | 6 | 3 | 29740 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | |||||||||||||||||||||||||||
| 36540 | 11/25/2022 10:13:13 AM | 11/25/2022 10:14:09 AM | REFUSE AND SEWERAGE QUERIES | Hi<div><br></div><div>Please urgently remove the refuse and sewerage as this is a 17m² store. The refuse and sewerage is billed bulk to the body corporate.</div><div><br></div><div>Thanks</div><div>Barry</div> | 6 | 3 | 29738 | 18 | 5 | 2 | 23 | 4 | 120 | 18 | 18 | ||||||||||||||||||||||||||
| 36536 | 11/25/2022 9:49:02 AM | 11/25/2022 9:49:03 AM | 6mths Policy | Please can we assist with a 6mths policy for the 313 consumption billed in October 2022 | 6 | 3 | 29737 | 115 | 15 | 2 | 23 | 1 | 101 | 200 | |||||||||||||||||||||||||||
| 971346 | 36539 | 11/25/2022 9:43:06 AM | 11/25/2022 9:43:23 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 31119 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 971344 | 36538 | 11/25/2022 9:41:43 AM | 11/25/2022 9:41:43 AM | IVR call: balance | Received call for balance for account 10400626 undefined | 7 | 2 | 16789 | 78 | ||||||||||||||||||||||||||||||||
| 971333 | 36537 | 11/25/2022 9:36:39 AM | 11/25/2022 9:37:00 AM | IVR call: statement | Received call for statement for account 10270300 sent message: 31118 | 8 | 2 | 29735 | 79 | ||||||||||||||||||||||||||||||||
| 36534 | 11/25/2022 9:36:04 AM | 11/25/2022 9:36:07 AM | TRANSFER REFUISE & FIRE CHARGE | Please transfer the charges for Refuse, Fire to account no - 10426535 | 6 | 3 | 29734 | 146 | 5 | 2 | 23 | 6 | 122 | 887 | |||||||||||||||||||||||||||
| 971329 | 36535 | 11/25/2022 9:33:24 AM | 11/25/2022 9:33:47 AM | IVR call: statement | Received call for statement for account 10270300 sent message: 31115 | 8 | 2 | 29735 | 79 | ||||||||||||||||||||||||||||||||
| 971321 | 36533 | 11/25/2022 9:24:09 AM | 11/25/2022 9:24:35 AM | IVR call: statement | Received call for statement for account 10376022 sent message: 31114 | 8 | 2 | 29733 | 79 | ||||||||||||||||||||||||||||||||
| 971320 | 36532 | 11/25/2022 9:22:35 AM | 11/25/2022 9:22:36 AM | IVR call: balance | Received call for balance for account 10249290 undefined | 7 | 2 | 6173 | 78 | ||||||||||||||||||||||||||||||||
| 971302 | 36531 | 11/25/2022 9:09:21 AM | 11/25/2022 9:09:22 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 971301 | 36530 | 11/25/2022 9:09:00 AM | 11/25/2022 9:09:01 AM | IVR call: balance | Received call for balance for account 10364782 undefined | 7 | 2 | 21237 | 78 | ||||||||||||||||||||||||||||||||
| 971288 | 36529 | 11/25/2022 9:03:56 AM | 11/25/2022 9:03:57 AM | IVR call: balance | Received call for balance for account 10361708 undefined | 7 | 2 | 29732 | 78 | ||||||||||||||||||||||||||||||||
| 971282 | 36528 | 11/25/2022 9:00:27 AM | 11/25/2022 9:00:28 AM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 971283 | 36527 | 11/25/2022 9:00:18 AM | 11/25/2022 9:00:19 AM | IVR call: balance | Received call for balance for account 20087869 undefined | 7 | 2 | 393 | 78 |