Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 971509 | 36566 | 11/25/2022 11:49:20 AM | 11/25/2022 11:49:21 AM | IVR call: balance | Received call for balance for account 10400023 undefined | 7 | 2 | 11441 | 78 | ||||||||||||||||||||||||||||||||
| 971506 | 36565 | 11/25/2022 11:43:40 AM | 11/25/2022 11:43:41 AM | IVR call: balance | Received call for balance for account 10407056 undefined | 7 | 2 | 15173 | 78 | ||||||||||||||||||||||||||||||||
| 971494 | 36564 | 11/25/2022 11:33:09 AM | 2/28/2023 10:05:04 AM | two water meters charging | two water meters charging on account | 6 | 3 | 4137 | 17 | 2 | 23 | 1 | 112 | 27 | |||||||||||||||||||||||||||
| 971493 | 36563 | 11/25/2022 11:32:13 AM | 11/25/2022 11:32:14 AM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | ||||||||||||||||||||||||||||||||
| 971485 | 36562 | 11/25/2022 11:18:15 AM | 11/25/2022 11:18:16 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 971478 | 36561 | 11/25/2022 11:14:21 AM | 11/25/2022 11:14:41 AM | IVR call: statement | Received call for statement for account 10348149 sent message: 31141 | 8 | 2 | 26934 | 79 | ||||||||||||||||||||||||||||||||
| 971474 | 36560 | 11/25/2022 11:11:59 AM | 11/25/2022 11:11:59 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | ||||||||||||||||||||||||||||||||
| 971470 | 36559 | 11/25/2022 11:08:31 AM | 11/25/2022 11:08:32 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 971469 | 36558 | 11/25/2022 11:07:50 AM | 11/25/2022 11:07:51 AM | IVR call: balance | Received call for balance for account 10013380 undefined | 7 | 2 | 6370 | 78 | ||||||||||||||||||||||||||||||||
| 971468 | 36557 | 11/25/2022 11:07:14 AM | 11/25/2022 11:07:14 AM | IVR call: balance | Received call for balance for account 10013380 undefined | 7 | 2 | 6370 | 78 | ||||||||||||||||||||||||||||||||
| 971467 | 36556 | 11/25/2022 11:06:12 AM | 11/25/2022 11:06:26 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 31140 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 971465 | 36555 | 11/25/2022 11:05:26 AM | 11/25/2022 11:05:54 AM | IVR call: statement | Received call for statement for account 10348149 sent message: 31139 | 8 | 2 | 26934 | 79 | ||||||||||||||||||||||||||||||||
| 971443 | 36554 | 11/25/2022 10:52:25 AM | 11/25/2022 10:52:42 AM | IVR call: statement | Received call for statement for account 10271888 sent message: 31137 | 8 | 2 | 16511 | 79 | ||||||||||||||||||||||||||||||||
| 36553 | 11/25/2022 10:47:26 AM | 11/25/2022 10:47:29 AM | sewerage | consumer has been backcharged twice for sewerage | 6 | 3 | 29742 | 110 | 5 | 2 | 23 | 93 | 119 | 205 | |||||||||||||||||||||||||||
| 971417 | 36552 | 11/25/2022 10:40:15 AM | 11/25/2022 10:40:16 AM | IVR call: balance | Received call for balance for account 10287370 undefined | 7 | 2 | 29683 | 78 | ||||||||||||||||||||||||||||||||
| 971416 | 36551 | 11/25/2022 10:39:58 AM | 11/25/2022 10:39:59 AM | IVR call: balance | Received call for balance for account 10106877 undefined | 7 | 2 | 10610 | 78 | ||||||||||||||||||||||||||||||||
| 971396 | 36550 | 11/25/2022 10:25:56 AM | 11/25/2022 10:25:57 AM | IVR call: balance | Received call for balance for account 10008534 undefined | 7 | 2 | 12711 | 78 | ||||||||||||||||||||||||||||||||
| 971394 | 36549 | 11/25/2022 10:25:33 AM | 11/25/2022 10:25:34 AM | IVR call: balance | Received call for balance for account 10008534 undefined | 7 | 2 | 12711 | 78 | ||||||||||||||||||||||||||||||||
| 971390 | 36548 | 11/25/2022 10:24:41 AM | 11/25/2022 10:24:42 AM | IVR call: balance | Received call for balance for account 10008534 undefined | 7 | 2 | 12711 | 78 | ||||||||||||||||||||||||||||||||
| 36546 | 11/25/2022 10:23:42 AM | 11/25/2022 10:28:48 AM | HIGH CONSUMPTION PLUMBERS LETTER RECEIVED | Account has a suspected water leak with high consumption | 6 | 3 | 29741 | 146 | 17 | 2 | 23 | 1 | 96 | 887 | 887 |