Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 971611 | 36586 | 11/25/2022 12:48:37 PM | 11/25/2022 12:48:38 PM | IVR call: balance | Received call for balance for account 10268570 undefined | 7 | 2 | 4439 | 78 | ||||||||||||||||||||||||||||||||
| 971610 | 36585 | 11/25/2022 12:48:03 PM | 11/25/2022 12:48:04 PM | IVR call: balance | Received call for balance for account 10268570 undefined | 7 | 2 | 4439 | 78 | ||||||||||||||||||||||||||||||||
| 971606 | 36584 | 11/25/2022 12:45:23 PM | 11/25/2022 12:45:24 PM | IVR call: balance | Received call for balance for account 10355875 undefined | 7 | 2 | 28202 | 78 | ||||||||||||||||||||||||||||||||
| 971605 | 36583 | 11/25/2022 12:44:40 PM | 11/25/2022 12:44:41 PM | IVR call:? | Received call for ? for account 10355875 | 28202 | |||||||||||||||||||||||||||||||||||
| 971603 | 36582 | 11/25/2022 12:43:47 PM | 11/25/2022 12:43:48 PM | IVR call: balance | Received call for balance for account 10393826 undefined | 7 | 2 | 5481 | 78 | ||||||||||||||||||||||||||||||||
| 971583 | 36581 | 11/25/2022 12:34:30 PM | 11/25/2022 12:34:31 PM | IVR call: balance | Received call for balance for account 10331663 undefined | 7 | 2 | 7571 | 78 | ||||||||||||||||||||||||||||||||
| 971567 | 36580 | 11/25/2022 12:26:38 PM | 11/25/2022 12:26:39 PM | IVR call: balance | Received call for balance for account 10355875 undefined | 7 | 2 | 28202 | 78 | ||||||||||||||||||||||||||||||||
| 971560 | 36579 | 11/25/2022 12:24:11 PM | 11/25/2022 12:24:11 PM | IVR call: balance | Received call for balance for account 10008534 undefined | 7 | 2 | 12711 | 78 | ||||||||||||||||||||||||||||||||
| 971555 | 36578 | 11/25/2022 12:21:32 PM | 11/25/2022 12:21:33 PM | IVR call: balance | Received call for balance for account 10355875 undefined | 7 | 2 | 28202 | 78 | ||||||||||||||||||||||||||||||||
| 36577 | 11/25/2022 12:20:36 PM | 11/25/2022 12:22:16 PM | WATER | DUPLICATION OF METERS. PLEASE FIND THE ATTACHED FOR PROOF OF READINGS 152 TAKEN ON THE 25/11/2022 | 6 | 3 | 29744 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | 201 | ||||||||||||||||||||||||||
| 971547 | 36576 | 11/25/2022 12:17:53 PM | 11/25/2022 12:17:54 PM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | ||||||||||||||||||||||||||||||||
| 971538 | 36575 | 11/25/2022 12:09:18 PM | 11/25/2022 12:09:19 PM | IVR call: balance | Received call for balance for account 10277571 undefined | 7 | 2 | 6231 | 78 | ||||||||||||||||||||||||||||||||
| 971531 | 36574 | 11/25/2022 12:06:34 PM | 11/25/2022 12:07:09 PM | IVR call: statement | Received call for statement for account 10013106 sent message: 31144 | 8 | 2 | 6340 | 79 | ||||||||||||||||||||||||||||||||
| 971525 | 36573 | 11/25/2022 12:05:05 PM | 11/25/2022 12:05:05 PM | IVR call:? | Received call for ? for account 10013106 | 6340 | |||||||||||||||||||||||||||||||||||
| 971521 | 36572 | 11/25/2022 12:04:08 PM | 11/25/2022 12:04:10 PM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 971516 | 36571 | 11/25/2022 12:03:11 PM | 11/25/2022 12:03:12 PM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 971517 | 36570 | 11/25/2022 12:02:57 PM | 11/25/2022 12:02:58 PM | IVR call: balance | Received call for balance for account 10167235 undefined | 7 | 2 | 5861 | 78 | ||||||||||||||||||||||||||||||||
| 971515 | 36569 | 11/25/2022 11:59:48 AM | 11/25/2022 11:59:49 AM | IVR call: balance | Received call for balance for account 10098340 undefined | 7 | 2 | 29743 | 78 | ||||||||||||||||||||||||||||||||
| 971514 | 36568 | 11/25/2022 11:58:49 AM | 11/25/2022 11:58:50 AM | IVR call: balance | Received call for balance for account 10098340 undefined | 7 | 2 | 29743 | 78 | ||||||||||||||||||||||||||||||||
| 971513 | 36567 | 11/25/2022 11:58:12 AM | 11/25/2022 11:58:36 AM | IVR call: statement | Received call for statement for account 10360136 sent message: 31143 | 8 | 2 | 4059 | 79 |