Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 972537 | 36680 | 11/26/2022 5:29:32 PM | 11/26/2022 5:29:32 PM | IVR call: balance | Received call for balance for account 10006357 undefined | 7 | 2 | 6185 | 78 | ||||||||||||||||||||||||||||||||
| 972534 | 36679 | 11/26/2022 5:04:36 PM | 11/26/2022 5:04:36 PM | IVR call: balance | Received call for balance for account 10087002 undefined | 7 | 2 | 28960 | 78 | ||||||||||||||||||||||||||||||||
| 972529 | 36678 | 11/26/2022 4:44:23 PM | 11/26/2022 4:44:23 PM | IVR call: balance | Received call for balance for account 10395305 undefined | 7 | 2 | 9683 | 78 | ||||||||||||||||||||||||||||||||
| 972528 | 36677 | 11/26/2022 4:43:50 PM | 11/26/2022 4:43:51 PM | IVR call: balance | Received call for balance for account 10277936 undefined | 7 | 2 | 14294 | 78 | ||||||||||||||||||||||||||||||||
| 972527 | 36676 | 11/26/2022 4:42:36 PM | 11/26/2022 4:42:37 PM | IVR call: balance | Received call for balance for account 10022665 undefined | 7 | 2 | 14274 | 78 | ||||||||||||||||||||||||||||||||
| 972526 | 36675 | 11/26/2022 4:41:39 PM | 11/26/2022 4:41:40 PM | IVR call: balance | Received call for balance for account 10277936 undefined | 7 | 2 | 14294 | 78 | ||||||||||||||||||||||||||||||||
| 972525 | 36674 | 11/26/2022 4:40:18 PM | 11/26/2022 4:40:19 PM | IVR call: balance | Received call for balance for account 10277936 undefined | 7 | 2 | 14294 | 78 | ||||||||||||||||||||||||||||||||
| 972521 | 36673 | 11/26/2022 4:37:26 PM | 11/26/2022 4:37:27 PM | IVR call: balance | Received call for balance for account 10022665 undefined | 7 | 2 | 14274 | 78 | ||||||||||||||||||||||||||||||||
| 972520 | 36672 | 11/26/2022 4:35:12 PM | 11/26/2022 4:35:13 PM | IVR call: balance | Received call for balance for account 10022665 undefined | 7 | 2 | 14274 | 78 | ||||||||||||||||||||||||||||||||
| 972514 | 36671 | 11/26/2022 4:11:01 PM | 11/26/2022 4:11:01 PM | IVR call: balance | Received call for balance for account 10168614 undefined | 7 | 2 | 14295 | 78 | ||||||||||||||||||||||||||||||||
| 972513 | 36670 | 11/26/2022 4:09:40 PM | 11/26/2022 4:09:40 PM | IVR call: balance | Received call for balance for account 10387537 undefined | 7 | 2 | 28325 | 78 | ||||||||||||||||||||||||||||||||
| 972501 | 36669 | 11/26/2022 3:52:42 PM | 11/26/2022 3:52:43 PM | IVR call: balance | Received call for balance for account 10027071 undefined | 7 | 2 | 29370 | 78 | ||||||||||||||||||||||||||||||||
| 972497 | 36668 | 11/26/2022 3:48:08 PM | 11/26/2022 3:48:08 PM | IVR call: balance | Received call for balance for account 10027071 undefined | 7 | 2 | 29370 | 78 | ||||||||||||||||||||||||||||||||
| 972494 | 36667 | 11/26/2022 3:46:28 PM | 11/26/2022 3:46:55 PM | IVR call: meter-reading | Received call for meter-reading for account 10027071 Meter reading: [5] Meter type: [electric] | 10 | 2 | 29370 | 81 | ||||||||||||||||||||||||||||||||
| 972477 | 36666 | 11/26/2022 2:51:14 PM | 11/26/2022 2:51:15 PM | IVR call: balance | Received call for balance for account 20078977 undefined | 7 | 2 | 14490 | 78 | ||||||||||||||||||||||||||||||||
| 972456 | 36665 | 11/26/2022 2:23:04 PM | 11/26/2022 2:23:05 PM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 972415 | 36664 | 11/26/2022 1:23:29 PM | 11/26/2022 1:23:30 PM | IVR call: balance | Received call for balance for account 10047131 undefined | 7 | 2 | 17491 | 78 | ||||||||||||||||||||||||||||||||
| 972390 | 36663 | 11/26/2022 12:55:12 PM | 11/26/2022 12:55:13 PM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | ||||||||||||||||||||||||||||||||
| 972386 | 36662 | 11/26/2022 12:41:26 PM | 11/26/2022 12:41:26 PM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | ||||||||||||||||||||||||||||||||
| 972385 | 36661 | 11/26/2022 12:40:51 PM | 11/26/2022 12:40:53 PM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 |