Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1151727 | 47075 | 5/15/2023 11:59:39 AM | 5/15/2023 11:59:40 AM | IVR call: balance | Received call for balance for account 10065706 undefined | 7 | 2 | 17915 | 78 | ||||||||||||||||||||||||||||||||
| 47074 | 5/15/2023 11:56:39 AM | 5/15/2023 11:57:26 AM | Burst water pipe | Affidavit submitted. | 23 | 3 | 33117 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 1151702 | 47073 | 5/15/2023 11:46:46 AM | 5/15/2023 11:46:48 AM | IVR call: balance | Received call for balance for account 10348732 undefined | 7 | 2 | 8287 | 78 | ||||||||||||||||||||||||||||||||
| 1151698 | 47072 | 5/15/2023 11:42:08 AM | 5/15/2023 11:42:09 AM | IVR call: balance | Received call for balance for account 10150592 undefined | 7 | 2 | 10091 | 78 | ||||||||||||||||||||||||||||||||
| 1151693 | 47071 | 5/15/2023 11:40:14 AM | 5/15/2023 11:40:35 AM | IVR call: meter-reading | Received call for meter-reading for account 10048278 Meter reading: [2033] Meter type: [water] | 10 | 2 | 33115 | 81 | ||||||||||||||||||||||||||||||||
| 1151690 | 47070 | 5/15/2023 11:38:46 AM | 5/15/2023 11:38:47 AM | IVR call: balance | Received call for balance for account 10261618 undefined | 7 | 2 | 27736 | 78 | ||||||||||||||||||||||||||||||||
| 1151682 | 47069 | 5/15/2023 11:33:04 AM | 5/15/2023 11:33:05 AM | IVR call: balance | Received call for balance for account 10421812 undefined | 7 | 2 | 8021 | 78 | ||||||||||||||||||||||||||||||||
| 1151679 | 47068 | 5/15/2023 11:31:58 AM | 5/15/2023 11:31:59 AM | IVR call: balance | Received call for balance for account 10118556 undefined | 7 | 2 | 28505 | 78 | ||||||||||||||||||||||||||||||||
| 1151678 | 47067 | 5/15/2023 11:31:17 AM | 5/15/2023 11:31:19 AM | IVR call: balance | Received call for balance for account 10045504 undefined | 7 | 2 | 9050 | 78 | ||||||||||||||||||||||||||||||||
| 1151677 | 47066 | 5/15/2023 11:30:57 AM | 5/15/2023 11:30:58 AM | IVR call: balance | Received call for balance for account 10118556 undefined | 7 | 2 | 28505 | 78 | ||||||||||||||||||||||||||||||||
| 1151674 | 47065 | 5/15/2023 11:30:08 AM | 5/15/2023 11:30:09 AM | IVR call: balance | Received call for balance for account 10118556 undefined | 7 | 2 | 28505 | 78 | ||||||||||||||||||||||||||||||||
| 1151672 | 47064 | 5/15/2023 11:29:32 AM | 5/15/2023 11:29:33 AM | IVR call: balance | Received call for balance for account 10045504 undefined | 7 | 2 | 9050 | 78 | ||||||||||||||||||||||||||||||||
| 47063 | 5/15/2023 11:23:41 AM | 5/15/2023 11:23:46 AM | water query | in match high water | 23 | 3 | 33114 | 36 | 17 | 2 | 23 | 1 | 111 | 36 | |||||||||||||||||||||||||||
| 1151655 | 47062 | 5/15/2023 11:18:56 AM | 5/15/2023 11:19:21 AM | IVR call: statement | Received call for statement for account 10118556 sent message: 41906 | 8 | 2 | 28505 | 79 | ||||||||||||||||||||||||||||||||
| 1151643 | 47061 | 5/15/2023 11:13:15 AM | 5/15/2023 11:13:32 AM | IVR call: statement | Received call for statement for account 10267989 sent message: 41905 | 8 | 2 | 4844 | 79 | ||||||||||||||||||||||||||||||||
| 1151635 | 47060 | 5/15/2023 11:06:59 AM | 5/15/2023 11:07:00 AM | IVR call: balance | Received call for balance for account 10260626 undefined | 7 | 2 | 6935 | 78 | ||||||||||||||||||||||||||||||||
| 1151629 | 47058 | 5/15/2023 11:05:41 AM | 5/15/2023 11:05:42 AM | IVR call: balance | Received call for balance for account 10260626 undefined | 7 | 2 | 6935 | 78 | ||||||||||||||||||||||||||||||||
| 1151631 | 47059 | 5/15/2023 11:05:40 AM | 5/15/2023 11:05:42 AM | IVR call: balance | Received call for balance for account 10441858 undefined | 7 | 2 | 33113 | 78 | ||||||||||||||||||||||||||||||||
| 1151625 | 47057 | 5/15/2023 11:03:28 AM | 5/15/2023 11:03:29 AM | IVR call: balance | Received call for balance for account 10364064 undefined | 7 | 2 | 29328 | 78 | ||||||||||||||||||||||||||||||||
| 47056 | 5/15/2023 11:01:51 AM | 5/15/2023 11:01:56 AM | WATER | REPORTED METER LEAK REF NO.814733 | 6 | 3 | 33112 | 114 | 17 | 2 | 23 | 1 | 96 | 201 |