Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 36721 | 11/27/2022 11:50:35 AM | 11/27/2022 11:51:55 AM | LATE TERMINATION | Good day <div><br></div><div>Herewith letter confirming registration of transfer together with annexures.</div><div><br></div><div>Kindly attend to the finalising and closing of the account in the name of the Seller and the opening of the account in the name of the Purchasers.</div><div><br></div><div>Kind regards</div> | 6 | 3 | 29788 | 18 | 5 | 2 | 23 | 6 | 122 | 18 | 18 | ||||||||||||||||||||||||||
| 972886 | 36720 | 11/27/2022 11:44:04 AM | 11/27/2022 11:44:45 AM | IVR call: statement | Received call for statement for account 10014668 sent message: 31327 | 8 | 2 | 7369 | 79 | ||||||||||||||||||||||||||||||||
| 972846 | 36719 | 11/27/2022 10:46:54 AM | 11/27/2022 10:46:55 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | ||||||||||||||||||||||||||||||||
| 972845 | 36718 | 11/27/2022 10:45:59 AM | 11/27/2022 10:46:00 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | ||||||||||||||||||||||||||||||||
| 972844 | 36717 | 11/27/2022 10:45:39 AM | 11/27/2022 10:45:40 AM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | ||||||||||||||||||||||||||||||||
| 972841 | 36716 | 11/27/2022 10:39:45 AM | 11/27/2022 10:39:46 AM | IVR call: balance | Received call for balance for account 10048849 undefined | 7 | 2 | 4915 | 78 | ||||||||||||||||||||||||||||||||
| 972840 | 36715 | 11/27/2022 10:33:24 AM | 11/27/2022 10:33:25 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | ||||||||||||||||||||||||||||||||
| 972804 | 36714 | 11/27/2022 9:21:03 AM | 11/27/2022 9:21:30 AM | IVR call: statement | Received call for statement for account 10262502 sent message: 31319 | 8 | 2 | 29503 | 79 | ||||||||||||||||||||||||||||||||
| 972803 | 36713 | 11/27/2022 9:16:01 AM | 11/27/2022 9:16:02 AM | IVR call: balance | Received call for balance for account 10020498 undefined | 7 | 2 | 6093 | 78 | ||||||||||||||||||||||||||||||||
| 36709 | 11/27/2022 8:47:09 AM | 11/27/2022 9:01:31 AM | Water | Water Query/Incorrect readings.<div><u><i><b>QRC-RESPONSE,2022/11/27</b></i></u></div><div>Based on assessment performed, the readings are not recorded since 2018/12</div><div>the water query is forwarded to billing department for verification of the readings.</div> | 23 | 3 | 29783 | 132 | 2 | 1 | 1 | 111 | 140362 | 230 | 230 | ||||||||||||||||||||||||||
| 36711 | 11/27/2022 8:36:05 AM | 3/3/2023 1:22:16 PM | change of owenrship | Hi<div><br></div><div> Please adjust the transfer of services as the journal has been duplicated. Please note that the property has been resold.</div><div><br></div><div>Thanks</div><div>QRC-Response 2023/03/03</div><div>Query has been forwarded by email to Midland to assess the Duplicate Journal.</div> | 23 | 3 | 29786 | 20 | 5 | 2 | 23 | 6 | 122 | 143562 | 20 | 230 | |||||||||||||||||||||||||
| 36710 | 11/27/2022 8:35:59 AM | 11/27/2022 8:36:01 AM | Water | Water Query /Incorrect Readings.<div><br></div><div><u><b>QRC-RESPONSE,2022/11/27</b></u></div><div><i style="">No meter linked on this property.</i></div> | 30 | 3 | 29784 | 132 | 2 | 1 | 111 | 230 | |||||||||||||||||||||||||||||
| 972790 | 36712 | 11/27/2022 8:35:56 AM | 11/27/2022 8:35:57 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 972752 | 36708 | 11/27/2022 8:07:03 AM | 11/27/2022 8:07:04 AM | IVR call: balance | Received call for balance for account 10424370 undefined | 7 | 2 | 24610 | 78 | ||||||||||||||||||||||||||||||||
| 972747 | 36707 | 11/27/2022 8:04:28 AM | 11/27/2022 8:04:45 AM | IVR call: statement | Received call for statement for account 10424370 sent message: 31310 | 8 | 2 | 24610 | 79 | ||||||||||||||||||||||||||||||||
| 972743 | 36706 | 11/27/2022 8:03:37 AM | 11/27/2022 8:03:38 AM | IVR call: balance | Received call for balance for account 10424370 undefined | 7 | 2 | 24610 | 78 | ||||||||||||||||||||||||||||||||
| 972734 | 36705 | 11/27/2022 8:02:07 AM | 11/27/2022 8:02:07 AM | IVR call: balance | Received call for balance for account 10424370 undefined | 7 | 2 | 24610 | 78 | ||||||||||||||||||||||||||||||||
| 972733 | 36704 | 11/27/2022 8:01:39 AM | 11/27/2022 8:01:40 AM | IVR call: balance | Received call for balance for account 10424370 undefined | 7 | 2 | 24610 | 78 | ||||||||||||||||||||||||||||||||
| 972725 | 36703 | 11/27/2022 7:53:36 AM | 11/27/2022 7:53:37 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 972708 | 36702 | 11/27/2022 7:38:56 AM | 11/27/2022 7:38:57 AM | IVR call: balance | Received call for balance for account 10277936 undefined | 7 | 2 | 14294 | 78 |